The staff were awesome, the breakfast was great, the rooms very small and stuffy, the beds were uncomfortable and the pillows worse, but the bed amd pillow situation seemed to be quite consistent throughout Switzerland, they had a washer and dryer, the washer was ok, but after 10chf our clothes were still very wet and had to hang them throughout the room to dry. If you are used to the beds in Switzerland and didn’t need to wash clothes, then the place is satisfactory