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Quality Inn & Suites Matteson near I-57

2.5 star property

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Photo gallery for Quality Inn & Suites Matteson near I-57

Premium bedding, iron/ironing board, rollaway beds, free WiFi
Free daily buffet breakfast
Laundry room
Lobby
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
21050 Matteson Avenue, Matteson, IL, 60443
  • Place, Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Place, Odyssey Fun World
    ‪9 min drive‬
  • Place, Tinley Park Convention Center
    ‪11 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Quality Inn & Suites Matteson near I-57

Hotel in Matteson with free breakfast and a fitness center
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Limited housekeeping is available.
Quality Inn & Suites Matteson near I-57 offers 101 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites Matteson near I-57, you'll be within walking distance of Hanger Clinic. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 13 minutes by foot from Hanger Clinic and a 5-minute drive from Franciscan St. James Health - Olympia Fields
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at Quality Inn & Suites Matteson near I-57. Self parking is free.

Smoking is allowed in designated areas at this Matteson hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.0 per pet, per night, plus a deposit of USD 20.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Americas Best Value Chicago South Matteson
Americas Best Value Inn Chicago South Matteson
Quality Inn Matteson
Quality Matteson
Quality Inn Suites
Quality & Suites Matteson I 57
Quality Inn Suites Matteson near I 57
Quality Inn & Suites Matteson near I-57 Hotel
Quality Inn & Suites Matteson near I-57 Matteson
Quality Inn & Suites Matteson near I-57 Hotel Matteson

Quality Inn & Suites Matteson near I-57 Reviews

Reviews

6.4
Rating 10 - Excellent. 225 out of 997 reviews
Rating 8 - Good. 242 out of 997 reviews
Rating 6 - Okay. 190 out of 997 reviews
Rating 4 - Poor. 138 out of 997 reviews
Rating 2 - Terrible. 202 out of 997 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here

My room was dingy and had splattered substances on the wall. The carpet did not appear to be clean and the AC unit barely functioned. I will not be staying there again.
Stayed 6 nights in Jun 2025

2/10 Terrible

Darryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was terrible and the front desk clerks did not provide a good customer service experience. Plus they charged me an additional $100 cash deposit which I told them it was stated on the Expedia website there were no deposits required.
Stayed 1 night in Jun 2025

4/10 Poor

Worapot

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Charged me my deposit for something that I was not responsible for
Stayed 3 nights in Jun 2025

2/10 Terrible

Dennis

Travelled with family
The staff was terrible. I reported bed bugs and they told me there is nothing they can do about it. It was 1:00 in the morning and they could have put me in another room. The night staff told us we had to wait till 10:00 am the next day for the manager to do something. When I asked him to call because it’s an emergency, he refused. I will never book a reservation here or any Quality Inn if this is how they train their staff. The absolute worst hotel I have ever been in.
Stayed 2 nights in Jun 2025

8/10 Good

Priscilla

Stayed 2 nights in Jun 2025

8/10 Good

Sabina

Stayed 1 night in Jun 2025

8/10 Good

Derek

Stayed 3 nights in Jun 2025

10/10 Excellent

nathan

Stayed 2 nights in Jun 2025

6/10 Okay

Morgan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The elevator stopped working while I was there and my room was on the top floor. On the day I was leaving , one of the workers attempted to enter my room without knocking before checkout time. If I didn’t have the latch on the door he would’ve seen me naked.
Stayed 4 nights in Jun 2025

2/10 Terrible

LA

Disliked: Cleanliness, amenities, property conditions & facilities
At 2 am when you trying to relax and sleep the cleaners had to be yelling at each other from across the hallway
Stayed 1 night in Jun 2025

8/10 Good

SHANTE

Business traveller
Liked: Amenities
No complaints
Stayed 1 night in May 2025

6/10 Okay

Betty

Travelled with family
Liked: Cleanliness, staff & service
Rooms clean. Old fixtures. Floors clean
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it close to shopping mall and restaurants
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Dump!

It's a dirty dump! It's in a pockety area of the Chicago burbs. If you’re traveling alone with small kids and safety is a top priority do not stay here. There are far better options off Hwy 57 10-15 mins further down or up the road from this town. I was taken back at the $150 deposit of either credit or cash. I checked out earlier because I felt uncomfortable and unsafe. I was charged $25 early check out which really irritated me. You have to fight for a refund which is ridiculous. So now I can only imagine if I will ever get my deposit back. If not I will take it to arbitration because it down right robbery. At checkout the man I dealt with was playing very dumb with me and saying he didn't know what I was saying, that was frustrating. It was noisy the guest across the way kept going in and out all hours of the night, during the night someone pulled up blasted their music for 30/40 mins, someone rewing their motorcycle for 10-15 mins, and you can hear the noise from the hwy but that's good for white noise. There was liquor bottles and trash all over the side of the building. The photos are very deceitful. Placed stinks a mix of things cigarettes, pot, old smell, and mildew. Our room the toilet leaked every time it was flushed, mattress stained very badly, stained sheets, ruined carpeting with stains and holes. Overall very dirty. This property is not well kept/mainatined. Regarding the stolen car review it was a repo from the bank. I don’t think that’s the case.
Stayed 2 nights in May 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The room smell old.
Stayed 2 nights in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Ray

Stayed 1 night in May 2025

10/10 Excellent

Vonzell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Whytte

Disliked: Cleanliness, staff & service, property conditions & facilities
I feel it's a scam to book a hotel through Expedia! You can't reach the customer service because they have an automated machine that won't connect you to a human being who can address your challenges with your bookings or reservations. I booked a two-day stay at this Quality Inn and Suites, and when I got there, I saw questionable characters lurking around. The place was smelly, dated, and unclean. I decided to stay for just a night and look for a better hotel in the morning, as I got into Chicago late at night. So I canceled the second day, booking with the hotel. The front desk suggested that I cancel the booking via Expedia. I looked for ways to get to customer service, but couldn't find any. Meanwhile, I vacated the hotel around 10 am the next day. And I'm yet to receive my refund. The toilet in my room was already clogged before I checked in! I have the habit of constantly flushing a toilet first before using it. So, when I flushed, the water rose and started spilling on the floor! Disgusting, I might add!! There were cobwebs on the wall. Please don't ruin your vacations by going there!!
Stayed 2 nights in May 2025

10/10 Excellent

Osazuwa

Stayed 5 nights in May 2025

2/10 Terrible

Tamra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my brother went there from Ohio for a family funeral. My brother's car was stolen. We felt unsafe, so we left the property. I tried to contact Expedia to ask if I can get a refund for one night because the stay was for 2 nights. They gave me a number to call, but they just kept hanging up on me, which is unprofessional. I wouldn't recommend.
Stayed 2 nights in May 2025

2/10 Terrible

Denae

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good.

Walked into room with red stained spots on carpet. Pillowcases were dirty. The room had bed bugs. So we packed and left didn’t even stay the second night. I was refunded my money and gave me 50% off the first night.
Stayed 2 nights in May 2025

2/10 Terrible

Yoon

Stayed 7 nights in May 2025

10/10 Excellent

Martina

Stayed 3 nights in Mar 2025

6/10 Okay

Omolara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025