This hotel features an outdoor pool, a restaurant, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided.
Hotel The Crystal offers 21 accommodations. This Māvli hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Features at Hotel The Crystal include free WiFi in public areas and self parking, plus an outdoor pool.
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
12.9 mi (20.7 km) from City Palace and 13.3 mi (21.4 km) from Lake Pichola
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Free self parking is available.
Hotel The Crystal has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
A restaurant
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
Room amenities
More
Desk
Policies
Check-in
Check-in start time: noon; Check-in end time: 3:00 PM
Minimum check-in age: 15
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Hotel The Crystal Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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Reviews
2/10 Terrible
Simon
Travelled with group
15 Mar 2026
Avoid at all costs.
Party of three, taking two rooms - we left the hotel after an hour.
Rubbish had not been cleaned from bins from previous occupants, bed linen stained, stuffing coming out of pillows.
Hotel refused my refund (my colleagues received theirs immediately) and hotels.com thinks this is acceptable.