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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Exterior
Lobby
Property amenity
Free breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, Christopher Columbus Statue
    ‪1 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Mayaguez Plaza, BW Signature Collection

Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mayaguez Plaza, BW Signature Collection. During your stay, you'll be connected to a shopping center, and just a quick walk from Catedral de Nuestra Senora de la Candelaria. You'll find features like free breakfast and free WiFi in public areas, plus a business center.
  • Free breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronnie

Liked: Staff & service
Excelente hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff, room was clean and spacious, close to many restaurants and bakeries. Great stay in town overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff, close place to eat.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hector A

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful Staff Great hot breakfast Spacious Room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room, nice place, good food nearly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Yes, have an excellent laundry, cafe and breakfast area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Room and common areas clean, laundry, free parking, several restaurant at walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melvin J.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and nice service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frances

Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rose Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, area with a lot of restaurants
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities and cleaning are too good!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nitza

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Staff an location.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ILETA

Liked: Cleanliness, staff & service
Yes the laundry services were satisfactory.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. Service was excellent, friendly staff. Nice area, definitely recommend.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karen J

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel with old world charm. The room was clean and comfortable and the staff were professional and friendly. I would definitely recommend a stay here!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kenyaliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept so great, the beds are incredibly comfortable. I love the historic feel of the rooms and the location is perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rossanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room very good, Staff friendly Breakfast simple but good and free Air conditioning fine
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Front desk personnel very helpful and friendly, security 24 hours, very accessible parking and best location in town.
Stayed 2 nights in Oct 2025