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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, Yaguez Theater
    ‪1 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

King Room

  • Sleeps 2

1 King Bed, Non-Smoking, City View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

Hotel Mayaguez Plaza, BW Signature Collection

Central Mayagüez hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria
Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mayaguez Plaza, BW Signature Collection. During your stay, you'll be connected to a shopping center, and just a quick walk from Catedral de Nuestra Senora de la Candelaria. You'll find features like free breakfast and free WiFi in public areas, plus a business center.
  • Free breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was a great balance of old and new and my room itself was very comfortable. The staff was friendly and very helpful - the hotel parking is key because parking is at a premium in this area but with all of the restaurants and bars within walking distance it wasn't much of an issue. There's a busy nightlife so that could be good or bad depending on what you're looking for. The only real negative I can think of was that there wasn't a drop of hot water the entire time I was there.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Caguas

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Stayed 1 night in Aug 2025

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plaza de Mayagüez
Stayed 1 night in Aug 2025

8/10 Good

Joynette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Froilán

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Allandran

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

David, Río Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jul 2025

8/10 Good

Dinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Aug 2025

8/10 Good

Josè

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Limary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Mayagüez

El hotel está limpio, el cuarto espacioso, muy amables los empleados, el desayuno muy bueno. Toda muy accesible a todo el pueblo.Es nuestra primera vez y nos encantó.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Jane, Key Biscayne

Disliked: Property conditions & facilities
SCARY Night!!! A cold that we have NOT been able to sleep and at 4am my son doesn't stop coughing!!! The noise that enters our room is UNBEARABLE!!! I've been awake for hours and this can't be endured!!! What a horrible decision to stay here. I haven't slept ANYTHING!!! Also, after calling the reception, they send someone at about 11am when my dad was already asleep to see the air conditioning. What a disaster!!! I'm desperate spending a night of torture!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Stayed 16 nights in Jul 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jul 2025

6/10 Okay

Madeline

Travelled with family
The air conditioner in room 106 was too noisy, I could't sleep well. Felt a little unsafe outside the property specially at night. The breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Lirayma

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a walkable hotel near the city plaza. Also, you will find the church, restaurants, ice cream parlors and the famous Ricomini Bakery (since 1915, Artisanal Roll Cake. Near Mayaguez you will find other interesting cities like Hormigueros, Añasco and Rincón.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and access to parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
I love the area and how easy it was to go to near beaches and the night life.
Stayed 2 nights in Jul 2025