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City Express by Marriott Mazatlán

3.0 star property

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Photo gallery for City Express by Marriott Mazatlán

Garden
Lobby lounge
Exterior
Fitness facility
Free daily local cuisine breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110
  • Place, La Gran Plaza Mall
    ‪9 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪10 min walk‬
  • Place, The Mazatlan Malecón
    ‪16 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
ibis Mazatlán Marina
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,001 reviews
The price is €49
includes taxes & fees
31 Mar - 1 Apr
ibis Mazatlán Marina

About this property

City Express by Marriott Mazatlán

Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
City Express by Marriott Mazatlán offers 110 air-conditioned accommodations with blackout drapes/curtains. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Mazatlán. During your stay, you're just a quick walk from Caverna del Diablo. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 13 minutes by foot from La Gran Plaza Mall and a 2-minute drive from Mazatlán Letters
City Express by Marriott Mazatlán offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly City Express by Marriott Mazatlán also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

blanca

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Stayed 1 night in Dec 2025

6/10 Okay

Suraj Omprakash

Stayed 1 night in Dec 2025

10/10 Excellent

Juan Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good except that in my morning before leave the room ran without water i dont know why and how much time, but was solved. thanks for your attention!
Stayed 1 night in Nov 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities
Todo bien. Es deseable que revisen los aires acondicionados (splits), para mejorar el sistema de ruido. Con mantenimiento de limpieza se corrige
Stayed 1 night in Nov 2025

10/10 Excellent

Aide

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Excelent staff, close to restaurantes.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret A

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose De Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno acordé al precio

Es un hotel sencillo, pero cuenta con todo lo necesario en sus habitaciones, escritorio, plancha, secadora de pelo, clima muy bueno y las camas cómodas y limpias
Stayed 3 nights in Sep 2025

10/10 Excellent

Mauricio alexander

Travelled with family

Recomendado

Pasamos una noche muy calida y comoda, todo muy limpio, el servico increible y el desayuno muy rico
Stayed 1 night in Sep 2025

10/10 Excellent

Adrián Salomón

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Henrico, Victorville

Stayed 2 nights in Jul 2025

10/10 Excellent

Hiram

Travelled with family
Liked: Cleanliness, staff & service, amenities
La alberca no sirve, tiene una cubierta de hule, muy sucia, mal aspecto.
Stayed 1 night in Jul 2025

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

ann louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue excelente
Stayed 6 nights in Oct 2024

6/10 Okay

Grace

Business traveller
Disliked: Staff & service

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Stayed 1 night in Oct 2024

10/10 Excellent

Blanca E

Stayed 1 night in Aug 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

4/10 Poor

LUIS F

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

INCONFORMIDAD POR SERVICIO

demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
Stayed 7 nights in Jul 2024