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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Meeting facility
Sports facility
Terrace/patio

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • El Cid Country Club Golf Course
    ‪3 min drive‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

8.2 out of 10
Very good
(34 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Oceanfront

8.2 out of 10
Very good
(33 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Mazatlan

Beachfront, with 4 outdoor pools
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of DoubleTree by Hilton Mazatlan's great location. During your stay, you'll be within walking distance of Playa Brujas. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

The resort hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free valet parking on site
  • Covered parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 758 out of 1389 reviews
Rating 8 - Good. 320 out of 1389 reviews
Rating 6 - Okay. 163 out of 1389 reviews
Rating 4 - Poor. 85 out of 1389 reviews
Rating 2 - Terrible. 63 out of 1389 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

DANIEL

Stayed 7 nights in Apr 2025

10/10 Excellent

Xavier

Liked: Amenities, property conditions & facilities
Everything was good 🙌
Stayed 3 nights in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a good Hotel
Stayed 5 nights in Apr 2025

4/10 Poor

Jose

Travelled with family
Disliked: Amenities
from wed-Sunday stay.
Stayed 4 nights in Apr 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from staff: Rodrigo Leslee Miguel Pool Service Mgr Agustin They all went the extra mile, made our stay Nice Gracias
Stayed 7 nights in Apr 2025

10/10 Excellent

Mony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, with awesome views and great friendly staff
Stayed 7 nights in Apr 2025

10/10 Excellent

LEGASPI

Stayed 4 nights in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Ricardo

Stayed 6 nights in Apr 2025

4/10 Poor

Daisy

Disliked: Cleanliness, property conditions & facilities
There were bed bugs, the room was dirty, and my family in another room had issues with the water in their room and it took 2 days for them to switch into another room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary hotel self parking is across the street in front of the hotel. Otherwise, hotel basement parking has a daily charge.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kasen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Wonderful amenities. Delicious dining options. Memorable stay. Thank you.
Stayed 7 nights in Apr 2025

8/10 Good

Patricia

Stayed 2 nights in Apr 2025

10/10 Excellent

Alyssa N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from the sushi restaurant next to the property. My family and I shared some sushi rolls there on our last night. We all got sick from food poisoning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Beach view
Stayed 7 nights in Apr 2025

6/10 Okay

Carla

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Wendy Teresa Espinoza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I like the hotel because it’s safe and comfortable and easy to get transportation to downtown and easy to walk to the beach
Stayed 2 nights in Mar 2025

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anton Mate

Liked: Cleanliness, staff & service, property conditions & facilities
First of all the staff were very helpful and helped with recommendations to restaurants and tourists sights. The pool was great as was the pool food and drink service. I would highly recommend the Doubletree hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort staff was very friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So peaceful for he Golden Zone!

We stayed two nights to have a getaway with friends. The people who work here have been professionally trained and everyone was kind and helpful. I also got to practice my Spanish and they were all very patient with me! An excellent experience!
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el hotel, queda un poco cerca de todo y saliendo del hotel está el colectivo que te puede llevar a donde sea
Stayed 5 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Getaway!

We came from Isla de La Piedra for a change of view. We live there for 6 months. This was a thoroughly enjoyable experience that we will repeat. The staff here is excellent and helped to make our stay most comfortable. Thank you to you all!
Stayed 1 night in Mar 2025