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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

On the beach, beach towels
Sports facility
Sports facility
4 outdoor pools, pool umbrellas, pool loungers
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, Playa Sábalo
    ‪14 min walk‬
  • Place, Punta Camaron Beach
    ‪19 min walk‬
  • Place, Sea Shell City Museum
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(54 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

8.4 out of 10
Very good
(44 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(44 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Balcony, Oceanfront

Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Mazatlan

Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of DoubleTree by Hilton Mazatlan's great location. During your stay, you'll be within walking distance of Playa Sábalo. Features include free WiFi in public areas and a free manager's reception, plus 4 outdoor pools.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Guests have great things to say about the pool and the location
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at DoubleTree by Hilton Mazatlan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

The resort hosts a free manager's reception daily.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Covered parking on site (MXN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Covered self parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 913 out of 1622 reviews
Rating 8 - Good. 357 out of 1622 reviews
Rating 6 - Okay. 185 out of 1622 reviews
Rating 4 - Poor. 98 out of 1622 reviews
Rating 2 - Terrible. 69 out of 1622 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room service and oved beach view
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, amazing staff, breakfast was delicious. This is my favorite place to stay in Mazatlan.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

jeff

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, and the pools were beautiful! The location was great.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the staff was excellent.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Claudio Rafael

Todo excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Our 3 week stay was GREAT, staff was unbelievable and understanding.
Stayed 21 nights in Dec 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian Emhir Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rick Stephan

Liked: Cleanliness, property conditions & facilities
Room was very clean and new. Staff were very friendly and attentive. Overall we enjoyed our stay.
Stayed 13 nights in Jan 2026
Verified

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service
Overall stay was good. The only problem was that we had to get up and find a waiter to bring us drinks to the pool area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Great room, amazing view, great location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Grace May De Leon Dela

Ocean view
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Clean room, staff friendly ,quiet. Only negative was that 2 of the pools were closed for maintenance
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donicio Jensen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room with a nice ocean view. only issue was with the shower, no hot water even after letting the water run over 10 minutes, barely lukewarm water.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

LOURDES

Liked: Staff & service
Disliked: Amenities
Check in y check out excelente.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosa Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and it felt safe, clean and quiet.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edric

Great staff, grea
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Good services, the staff very nice
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Our stay at the hotel was absolutely amazing! From the moment we arrived, the staff was incredibly welcoming and attentive. The room was clean, comfortable, and beautifully maintained, making it easy to relax and enjoy every moment. The amenities, atmosphere, and overall service exceeded our expectations. We truly had a wonderful experience and would highly recommend this hotel to anyone looking for a perfect and memorable stay. We can’t wait to come back!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Dana

Liked: Cleanliness
Very courteous staff. Everything was clean. The pool was great. Great beach access. Convenient location for getting around. Would stay again
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Eliezer Ed Campos

Liked: Cleanliness, amenities, property conditions & facilities
The attention we got from all the staff was amazing. The quality of the food was excellent and the whole experience was awesome! The room was always clean and we felt like being at home!
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed in mazatlan, affordable, clean, the ocean view is amazing, staff very friendly all the things you want from a hotel, I would recommend this hotel to anyone that goes to mazatlan, Expedia should give this hotel a 5 star.
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Yocelly paloma Delgado

Disliked: Cleanliness, amenities
We did not stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences with hotels I’ve had. Everyone was so friendly and welcoming.
Stayed 4 nights in Dec 2025