Gaviana Resort

3.5 star property

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Photo gallery for Gaviana Resort

Poolside bar
Suite, 2 Bedroom, 3 Queen Beds (RODAS)
Suite, 1 Bedroom, 1 King Bed (Estefanos)
Suite, 2 Bedroom, 3 Queen Beds (RODAS) | Living room
42-inch Smart TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪7 min walk‬
  • Place, Punta Camaron Beach
    ‪7 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

Suite, 1 Bedroom, 1 King Bed (Estefanos)

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos)

8.4 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedroom, 3 Queen Beds (RODAS)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Suite, 2 Bedroom, 2 King Beds (CRETA)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed (Cristiana)

8.2 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (PATMOS)

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Suite Standard With View

  • 32 sq m
  • Sleeps 2

Quadruple Room Superior With Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4

Suite Superior With Sea View

  • Sea view
  • 35 sq m
  • Sleeps 6

Room Standard With View

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 2

Room Standard With View

  • 22 sq m
  • Sleeps 4

Suite

  • 30 sq m
  • Sleeps 3

Similar properties

About this property

Gaviana Resort

Family-friendly beachfront location with outdoor pool
At Gaviana Resort, hit the beach, dine onsite at Beach Grill, or enjoy a drink at one of the hotel's 2 beach bars.
Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Gaviana Resort. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine and a beachfront location while dining at Beach Grill
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, manicures and pedicures, or hot stone massages at the spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from The Mazatlan Malecón and 15 minutes from Olas Altas Beach
Gaviana Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 4300 square feet (412 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Gaviana Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

The hotel hosts a free manager's reception daily.
Beach Grill - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
BAR GAVIOTAS - This bar specializes in Italian cuisine and serves brunch and dinner. Open daily.
Osyter Bar - This beach bar specializes in seafood and serves brunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 300 to 300 for adults and MXN 170 to 170 for children
  • 2 bars/lounges
  • 2 beach bars
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • BAR GAVIOTAS
  • Beach Grill
  • Osyter Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,300 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Griddle
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gaviana Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 to 300 for adults, and MXN 170 to 170 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't allowed at Gaviana Resort.

Property is also known as

Ramada Mazatlan
Ramada Resort Mazatlan
Ramada Resort Mazatlan Hotel Mazatlan

Gaviana Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 49 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerardo Escalante Acosta

Stayed 3 nights in Nov 2025

8/10 Good

JESUS

Liked: Cleanliness, amenities, property conditions & facilities
Just a little noisy some mornings
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Very good
Stayed 3 nights in Nov 2025

6/10 Okay

Lizbeth

Stayed 3 nights in Oct 2025

6/10 Okay

MIGUEL

Travelled with partner
Disliked: Cleanliness
My husband and I went on a birthday trip, the reception employees weren’t very friendly. However check in was smooth. First thing we noticed once in our room was that it felt dirty…. There was sand on the floor and hair in the bathroom. The bed was comfortable. As long as you leave the AC on you won’t hear any outside noise.
Stayed 4 nights in Oct 2025

4/10 Poor

esequiel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Rooom: water damage . There was water on rhe floor. We could not figure out from where it was caming from. There was a thunderstorm but everything was closed. There were other familiy members staying in other hotel but they were not allowed by their security to enter the bar to join us or walk along side with us even though the beach connected both hotels. I recomend staying in hotel las flores they gave us excelent service regarless we were not staying there. I would not recomend or go back to gaviana resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Right on the beach with great views
Stayed 8 nights in Oct 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by the beach

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.
Stayed 5 nights in Oct 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

maria

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome great hospitality from top to bottom 🙌
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel Eduardo

Stayed 1 night in Oct 2025

8/10 Good

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was at a walking distance to different food restaurant and also to the letters of mazatlán to take pictures.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

8/10 Good

Laura

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was hot & muggy but typical for this time of year. Everyone was friendly & helpful with excellent customer service.
Stayed 6 nights in Sep 2025

6/10 Okay

Laura

Disliked: Cleanliness

Gaviana Resort

The hotel resort is nice. Not the best. On service they tried to make it good. Got my room and didn't have towels, had to call front desk. My floor my dirty, had ask them sweep it while I was there. Not all rooms have safe. I didn't feel comfortable leaving my passports in our room. Easy walking access to stores, vendors and restaurants. Bought a cooler to keep my drinks cold in my room, because no fridge. Expect loud music at night if your not a party person. Got to see cool Iguanas!!
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph, El Cajon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning was great
Stayed 4 nights in Sep 2025

2/10 Terrible

diego

Stayed 5 nights in Sep 2025

10/10 Excellent

Airim Ivette

Liked: Cleanliness, property conditions & facilities
Great location everything walking distance
Stayed 6 nights in Aug 2025

6/10 Okay

Edgar

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
No lo recomiendo, el personal no es nada de amable.excepto Eduardo en la reception. Lo único bonito es la facilidad de estar en la playa.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jose Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Sep 2025