A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Esperanza offers 40 air-conditioned accommodations with complimentary toiletries and ceiling fans. 30-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Esperanza, you're just a quick walk from Playa Norte. You'll find features like free WiFi in public areas.
Free WiFi
12 minutes by foot from Mazatlán Aquarium and a 3-minute drive from The Mazatlan Malecón
Public spaces have free WiFi.
This Mazatlán hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
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Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
30-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact the hotel within 72 hours of booking the reservation.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Esperanza
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Air conditioning is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Esperanza Mazatlan
Esperanza Mazatlan
Hotel Esperanza Mazatlán
Esperanza Mazatlán
Hotel Esperanza Hotel
Hotel Esperanza Mazatlán
Hotel Esperanza Hotel Mazatlán
Hotel Esperanza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The walls were very dirty, anything you touched fell apart, and I was literally afraid that somebody was going to break into the door and rob me. I would not recommend staying here
las puerta que se habre hacia el cliente en un solo sentido y se habre hacia la rampa de minusvalidos deveria de habrir a ambos lados ambas y encontramos 4 cucarachas de tamaño grande y dos lagartijas eso indica que no estan ni sanitizados ni fumigados los cuartos
Buena atención del personal, en cuanto a limpieza mejoraron, de todas las veces que me he quedado en este hotel solo una vez hubo problema con la limpieza. Las instalaciones son un poco viejas pero en buen estado excepto puertas y regaderas de los baños ya que estas se encuentran rotas.
Verified traveller
Stayed 2 nights in Feb 2020
Verified
6/10 Okay
Verified traveller
1 Mar 2020
Disliked: Cleanliness, amenities
Very simple older non vacation type of hotel. Convenient to bus station. Basic.
Verified traveller
Stayed 1 night in Feb 2020
Verified
8/10 Good
Francisco
10 Feb 2020
Liked: Cleanliness, staff & service
Lo único fu que las camas qué nos tocaron en nuestra habitación estaban los colchones incómodos
Francisco
Stayed 2 nights in Feb 2020
Verified
6/10 Okay
Samantha
6 Feb 2020
Liked: Cleanliness
Terrible check in
La persona del check in fue bastante cortante y grosera, el señor parecia estar haciendonos un favor, cuando es al reves, la habitacion es pequeña y el baño estaba sucio.
Samantha
Stayed 1 night in Jan 2020
Verified
10/10 Excellent
FernandoMiranda
6 Feb 2020
Liked: Cleanliness, staff & service, amenities
Son muy amables y es muy acogedor, si realmente piensas salir a conocer y la mayor parte del tiempo estarás fuera y solo buscas un lugar tranquilo, relajante y cómodo para descansar y dormir, se los recomiendo al 100%