Hotel Esperanza

2.5 star property

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Photo gallery for Hotel Esperanza

Triple Room
Restaurant
Hallway
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ejercito Mexicano #1200, Mazatlán, SIN, 82016
  • Place, The Mazatlan Malecón
    ‪7 min walk‬
  • Place, Playa Norte
    ‪7 min walk‬
  • Place, Mazatlán Aquarium
    ‪12 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪31 min drive‬

Room options

Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Economy Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Esperanza

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Esperanza offers 40 air-conditioned accommodations with complimentary toiletries and ceiling fans. 30-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Esperanza, you're just a quick walk from Playa Norte. You'll find features like free WiFi in public areas.
  • Free WiFi
  • 12 minutes by foot from Mazatlán Aquarium and a 3-minute drive from The Mazatlan Malecón
Public spaces have free WiFi.

This Mazatlán hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact the hotel within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Esperanza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Esperanza Mazatlan
Esperanza Mazatlan
Hotel Esperanza Mazatlán
Esperanza Mazatlán
Hotel Esperanza Hotel
Hotel Esperanza Mazatlán
Hotel Esperanza Hotel Mazatlán

Hotel Esperanza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 86 reviews
Rating 8 - Good. 35 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 7 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dennis Michael

Liked: Staff & service, property conditions & facilities
Easy access, helpful friendly staff
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

JESUS

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Lydia

Disliked: Amenities, property conditions & facilities
The door locks didn’t function and there was no AC as listed. The window also didn’t shut or lock.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Amadeo

Liked: Cleanliness, staff & service, amenities
Muy buen servicio
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, comodo para pasar la noche, incluye 1 desayuno gratis
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la verdad que servicio tán excelente y limpio la comida muy bien
Stayed 2 nights in May 2025
Verified

10/10 Excellent

César Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas vacaciones

Buen servicio de entrada sin problemas
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in May 2024
Verified

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca hubo agua caliente , nunca la limpiaron , cucarachas , puertas rotas del baño , ni un silla para poner ropa
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Excelente estancia
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Noe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene puerta el baño no tiene espejo no hay teléfono el colchón está todo dañado no dan sábanas para taparce
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Mary Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada en realidad creo que un hotel puede see modesto y limpio
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

The walls were very dirty, anything you touched fell apart, and I was literally afraid that somebody was going to break into the door and rob me. I would not recommend staying here
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff Very friendly
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Elias

Liked: Cleanliness, staff & service, amenities
Está cerca de restaurantes, central de autobuses, malecón
Stayed 3 nights in Dec 2020
Verified

2/10 Terrible

aftony

Disliked: Cleanliness, staff & service, property conditions & facilities
las puerta que se habre hacia el cliente en un solo sentido y se habre hacia la rampa de minusvalidos deveria de habrir a ambos lados ambas y encontramos 4 cucarachas de tamaño grande y dos lagartijas eso indica que no estan ni sanitizados ni fumigados los cuartos
Stayed 1 night in Oct 2020
Verified

8/10 Good

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable

El lugar es comodo y agradable para el precio.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar increíble cerca del Malecón

Trato increíble, limpieza óptima, buena ubicación, tarifa accesible.
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buena atención del personal, en cuanto a limpieza mejoraron, de todas las veces que me he quedado en este hotel solo una vez hubo problema con la limpieza. Las instalaciones son un poco viejas pero en buen estado excepto puertas y regaderas de los baños ya que estas se encuentran rotas.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Very simple older non vacation type of hotel. Convenient to bus station. Basic.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Lo único fu que las camas qué nos tocaron en nuestra habitación estaban los colchones incómodos
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Samantha

Liked: Cleanliness

Terrible check in

La persona del check in fue bastante cortante y grosera, el señor parecia estar haciendonos un favor, cuando es al reves, la habitacion es pequeña y el baño estaba sucio.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

FernandoMiranda

Liked: Cleanliness, staff & service, amenities
Son muy amables y es muy acogedor, si realmente piensas salir a conocer y la mayor parte del tiempo estarás fuera y solo buscas un lugar tranquilo, relajante y cómodo para descansar y dormir, se los recomiendo al 100%
Stayed 5 nights in Jan 2020
Verified

8/10 Good

José Israel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Mazatleando

E lo general estuvo bien, nos gustaria que la limpieza mejorara en los baños, ya que se encontro moho..
Stayed 1 night in Jan 2020
Verified

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente estancia

esta equipado
Stayed 2 nights in Jan 2020