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Hotel Hacienda Mazatlán

3.0 star property

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Photo gallery for Hotel Hacienda Mazatlán

A sunset view with a cocktail on a table by the water.
A balcony with a view of a beach and city skyline.
A restaurant with tables set for dining, large windows offering a view of the sunset and palm trees, and a modern interior design.
A spacious lobby with a pool view, comfortable seating, and a modern design.
A beachfront hotel with multiple floors, a beach in the foreground, and a city skyline in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Playa Norte
    ‪2 min walk‬
  • Place, Mazatlán Aquarium
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪30 min drive‬

Room options

View all photos for Quadruple Room

A hotel room with two beds, a large window with a view of the sea, a painting on the wall, and a chair.

Quadruple Room

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double standard

In-room safe, desk, free WiFi, bed sheets

Double standard

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Hotel Mazatlan by IHG
Mazatlán
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 392 reviews
The price is €73
includes taxes & fees
8 Sept - 9 Sept
Holiday Inn Express & Suites Hotel Mazatlan by IHG

About this property

Hotel Hacienda Mazatlán

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and a children's pool. Housekeeping is available on request.
Hotel Hacienda Mazatlán offers 95 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Hacienda Mazatlán, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from The Mazatlan Malecón and a 4-minute drive from Plaza Machado
Hotel Hacienda Mazatlán offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Hotel Hacienda Mazatlán also features a terrace, room service (during limited hours), and a front-desk safe. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

Hotel Hacienda Mazatlán has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Hotel Hacienda Mazatlán Mazatlan
Hotel Hacienda Mazatlán
Hacienda Mazatlán Mazatlan
Hacienda Mazatlán
Hotel Hacienda Mazatlán Hotel
Hotel Hacienda Mazatlán Mazatlán
Hotel Hacienda Mazatlán Hotel Mazatlán

Hotel Hacienda Mazatlán Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 87 reviews
Rating 8 - Good. 22 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 7 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Beautiful beach view, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yunuhen

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, large spacious and very clean room. The restaurant staff were extremely friendly and welcoming. It was a beautiful, safe place to stay within walking distance from the beach.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Cleaned the room every day. Staff was very friendly and helpful. Great location for the Carnival parade, with a balcony to watch from the room. Directly across from the beach and restaurants on beach. Older hotel, needs update.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

tony

Liked: Cleanliness, staff & service, amenities
Sufficient for purpose
Stayed 1 night in Feb 2026
Verified review

8/10 Good

daniela berenice melendez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, amenities
Rooms is Expedia appear much better than how they really are, they are outdated comparing to the pictures.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Blanca

Liked: Property conditions & facilities
La verdad le falta mtto La sra de limpieza paso muyyyy tarde...y le dije q ya no limpiara Según hay reglas y paso que había gente tomando y con música muy alta Tirando botes al pasillo
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Si estaba limpio, el personal fue amable
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Personal amable, muy buena ubicacion junto al mar, habitacion limpia.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brenda Ruth

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable , el personal atento y amable. La vista hacia el mar insuperable con un túnel que te lleva directo del hotel a la playa!!! Lo único pero no tan gravoso es el estado de las toallas de baño, solamente. Volvería a hospedarme ahí sin dudarlo.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

felipe

Liked: Cleanliness, amenities, property conditions & facilities
Todo agradable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La limpieza y el tamaño de la habitación y el balcón. El personal en general es muy amable
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

VIRGINIA

Liked: Cleanliness, amenities, property conditions & facilities
La habitación esta muy bien con la vista al mar, el personal es muy atento. Respecto a los blancos ya las toallas están muy roidas, no son para ese nivel de hotel. Preparase para el ruido por estar a la orilla del malecón y en una zona muy concurrido
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista al mar
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Ma Isabel

Liked: Cleanliness, staff & service, amenities
Todo bien como siempre de lujo las vacaciones en Mazatlán ✨
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service
Túnel directo a la playa 👍
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, instalaciones y atención
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

José Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado y tiene un muy buen servicio
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Jiménez Velasco

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no esta bien cuidafo, en las fotos se ve mejor. Nos encontramosnuna chinche enbuna de las hanitaciones y el personal nos la cambio
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

maria abigail

Liked: Staff & service, property conditions & facilities
La habitación la entregaron hasta las 3pm a pesar de que ya la tuvieran lista, en la playa se rentan las sombrillas y los camastros sin importar que sean del hotel y que uno se está hospedando ahí.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venia de un hotel en zona dorada y la vedad el hotel hacienda no le pide nada a esos hoteles aunque solo fue una noche estuvimos muy agusto.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ana Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel muy bien ubicado con una excelente vista!
Stayed 4 nights in Mar 2025