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Hotel Playa Mazatlan - All Inclusive

4.5 star property

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Photo gallery for Hotel Playa Mazatlan - All Inclusive

A resort pool with clear turquoise water, surrounded by rocks and palm trees, overlooking a beach and ocean.
A beach scene with thatched umbrellas and a sunset.
A table with a seafood platter, two Corona Extra bottles, salt and pepper shakers, and snacks on a beach with thatched umbrellas.
A water play area with a blue water fountain, a yellow slide, and a wooden playhouse.
A hotel room with two beds, a telephone, a framed picture, a chair, and a view of the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Gaviotas 202, Mazatlán, Sin., 82110
  • Place, Sea Shell City Museum
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪7 min walk‬
  • Place, The Mazatlan Malecón
    ‪14 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Habitación estándar vista al jardín todo incluido

A hotel room with two beds, a balcony, a desk, and a chair.

Habitación estándar vista al jardín todo incluido

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación estándar vista al mar todo incluido

A hotel room with two beds, a table with chairs, and a balcony with a view of the ocean.

Habitación estándar vista al mar todo incluido

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación de Lujo Todo Incluido

Habitación de Lujo Todo Incluido

Habitación de Lujo Todo Incluido

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación 1 cama King size todo incluido

Habitación 1 cama King size todo incluido

Habitación 1 cama King size todo incluido

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Viaggio Resort Mazatlán
Zona Dorada
  • Pool
  • All-inclusive plans available
  • Kids’ pool
  • Water slide
4.5 out of 5, Wonderful, 2,020 reviews
The price is €115
includes taxes & fees
16 Jul - 17 Jul
Viaggio Resort Mazatlán

About this property

Hotel Playa Mazatlan - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Hotel Playa Mazatlan - All Inclusive offers 200 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Hotel Playa Mazatlan - All Inclusive, you're just a quick walk from The Mazatlan Malecón. Features include free WiFi in public areas and free self parking, plus 5 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body treatments, body wraps, or body scrubs at Spa
  • Services include a kid's club, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
Some rates at Hotel Playa Mazatlan - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Playa Mazatlan - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool, and a sauna. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Mazatlán hotel is smoke free.

Restaurant Georginis - Onsite restaurant.
Restaurant la Terraza - Onsite buffet restaurant. Open daily.
Restaurant Capitan Jack - Onsite restaurant. Open daily.
Restauran Praia Brazil - Onsite restaurant. Open daily.
Restaurant Casa Roberto - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restauran Praia Brazil
  • Restaurant Capitan Jack
  • Restaurant Casa Roberto
  • Restaurant Georginis
  • Restaurant la Terraza

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Playa Mazatlan - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Theodore John

Great place
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean and very good service, employees were very friendly, beautiful location, walking distance to everything.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a little older the staff were
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Location and proximity to the beach. All you can drink value.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luis Renato

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous and clean. Could have used a coffee maker. Wonderful staff. Food was alright. Al la carts amazing.
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Ivan Oseguera

Liked: Cleanliness, amenities
Everything was nice. The hotel room the reason I put average is that our room had a huge leak from the AC and I was traveling with a disabled person and a baby and we had to be extra careful to prevent an accident
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Patrick

Overall this is a good place to stay. Staff are excellent. Rooms were okay and they could use an upgrade. The al la carte ads are missleading as there is only one open per night plus the buffet. We found the food above average and always had a good meal. You had to pay extra for canned beer even though we went all inclusive. The music deom the vendors on the beach can get relentless and had to move a couple times and our room 4018 was very noisy all day and night long. The night music mainly comes from surrounding bars. Would qe go back No. But would recommend
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Maria Guadalupe

Food was good, air conditioning in our room was not working properly. First day we had no towels in the room. Other than that great people
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Juny

Liked: Property conditions & facilities
Disliked: Cleanliness
Do not stay here. Credit card stolen and zero sleep. I cannot recommend this resort. We left after two nights of a four-night stay because we felt unsafe. Housekeeping stole a credit card from my partner’s wallet, and management refused to address it or take it seriously. Also, the noise from nearby bars is unbearable, lasting from midnight to 5:00 AM daily. The staff is dismissive and unwelcoming to tourists. We lost money by leaving early, but staying there was not an option.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Everyone was friendly. The hotel is kept meticulously clean. Constantly mopping/cleaning by staff. The room was comfortable and clean. The hotel has beautiful grounds - flowers and trees. The food at the a la carte restaurants was very good. The buffet was ok. It could use an upgrade. The weather was perfect and the beach nice, but we will never return to Mazatlan again. At least not to this hotel area. The CONSTANT banging coming from bands from 12:00 - 8:00 every day ruined our vacation. When I say bands I'm talking about I counted at least 50 people playing instruments and singing, all at the same time, on our short beach with microphones and boom boxes so the whole resort could hear. There was no peace. You couldn't sit and hear the ocean. No enjoyment. Then after the bands were done, Joe's Oyster would play music until 4:00 a.m.! Just sad to have everything in one hotel and be ruined by non-stop, LOUD music. If the bands didn't have microphones and boom boxes blaring, and played just for the people in front of them and not the whole resort until 8:00 at night, it would make things so much better.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sergio Alberto Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia muy amplia el aire acondicionado funcionando bien, es ideal para toda la familia, tiene areas para niños qe fue algo de lo que me gusto mucho y no se diga su personal muy amables en todo momento, Excelente 👌 lo recomiendo mucho
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

ALFREDO ARISTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel Bueno, Bonito y Barato, las instalaciones estan en buenas condiciones, los restaurantes de especialidad son muy buenos, quiza queda a deber un poco el bufet, las camas en esta ocasion nos tocaron algo incomodas, pero por lo que se paga creo que vale mucho la pena. lo malo que no nos tocaron shows en esta ocasión, pero sin duda recomiendo visitarlo.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

REYNA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Elegimos su hotel esperando recibir el nivel de servicio y hospitalidad que los caracteriza; sin embargo, nuestra experiencia de bienvenida fue sumamente desagradable. Durante nuestro proceso de registro, el trato por parte del personal de recepción fue deficiente. En particular,con nombre Arturo “ Esta persona se dirigió a nosotros con una actitud sarcástica, grosera y cero profesional, lo cual nos generó una gran frustración y estrés innecesario tras nuestro viaje. Entendemos que el personal puede tener días difíciles, pero el trato despectivo hacia los huéspedes es completamente inaceptable y mancha gravemente la imagen de su establecimiento. El inicio de nuestras vacaciones familiares se vio opacado por esta situación que pudo haberse evitado con una atención cordial y respetuosa.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
En todos los aspectos muy bien. Restaurantes, albercas, playa, zona dorada, personal en general muy bien. Solo una persona de los que te ayudan con el equipaje se porto de una forma irrespetuosa a la salida. De ahi en fuera todo excelente. 10/10
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Eustacio

Liked: Room comfort
Disliked: Property conditions & facilities
Habitacion con filtraciones de agua y goteras en el baño Un bufet que ya deja mucho que desear porque los alimentos son escasos y repetitivos ,nada que ver con años atras El personal le falta mas empatia con el cliente ya que reporta uno las situaciones y se portan indolentes en fin creo que ya no vuelvo al Hotel playa mazatlan
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Eber

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Solo mejorar un poco las habitaciónes
Stayed 6 nights in Aug 2025
Verified

8/10 Good

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto !!! Todo agradable talvez falta mejorar la comida los buffets
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien en general, la atención, la limpieza, los alimentos; aunque las instalaciones no son de lo más modernas pero no todo bien.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal ya había estado hospedada y es excelente felicidades saludos
Stayed 3 nights in Jul 2025
Verified

8/10 Good

París

Liked: Cleanliness, staff & service
La ubicación, las actividades y espacios para niños están geniales, solo las habitaciones creo que ya están un poco desactualizadas, les falta conexiones usb mejores luces y remodelación a los baños. Fuera de esto es muy cómodo, la atención del personal es excelente, las áreas de comida muy buenas. Disfrutamos mucho el todo incluido.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Camille

Liked: Staff & service
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026