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Hotel Santa Barbara

2.0 star property

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Reception
Basic Shared Dormitory | Living area
Front of property
Basic Shared Dormitory
Basic Shared Dormitory | Bathroom

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
2612 Calle Benito Juárez Centro, 2612, Mazatlán, SIN, 82000
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Playa Norte
    ‪1 min walk‬
  • Place, Plaza Machado
    ‪14 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Santa Barbara

Tuscan-style hotel in Mazatlán with a 24-hour front desk
Along with a microwave in a common area, this hotel has a refrigerator in a common area and a 24-hour front desk. Other amenities include a communal living room and multilingual staff assistance.
Hotel Santa Barbara offers 33 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
During your stay at Hotel Santa Barbara, you're just a quick walk from The Mazatlan Malecón.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff, a communal living room, and a shared microwave
  • Steps from The Mazatlan Malecón and a 4-minute drive from Olas Altas Beach
As a guest of Hotel Santa Barbara, you'll find multilingual staff, a communal living room, and a microwave in a common area. Hotel Santa Barbara also features a refrigerator in a common area and a water dispenser. The front desk is open around the clock. A complete renovation of Hotel Santa Barbara was completed in December 2023.

Smoking is allowed in designated areas at this Tuscan-style Mazatlán hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free offsite parking within 5 metres

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2023
  • Tuscan architecture

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number DHO230309KY9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Barbara Hotel
Hotel Santa Barbara Mazatlán
Hotel Santa Barbara Hotel Mazatlán

Hotel Santa Barbara Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 5 out of 15 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Staff & service
Very close to the beach.
Stayed 4 nights in Apr 2025

4/10 Poor

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Images online did not match the room in real time. Windows were missing glass & covered in plastic. The shower facility was in very poor condition. The bed linens were stained with rust or something. We were able to get into the room early.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Mukesh

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff was not co-operative, no clean room. One of male staff in the day shift was not allowed to take drinking water. Night shift male staff is really good and co-operative in nature.
Stayed 2 nights in May 2024

8/10 Good

douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

florentino

Disliked: Cleanliness, property conditions & facilities
Muy mala las instalaciones
Stayed 2 nights in May 2025

8/10 Good

Luis Javier Aparicio

Stayed 4 nights in Feb 2025

2/10 Terrible

BRENDA

Disliked: Cleanliness, staff & service, property conditions & facilities
VENTANA SIN CRISTAL EN EL BAÑOOOOOOOOOOOOOOOOO
Stayed 1 night in Nov 2024

2/10 Terrible

Liliana Aline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba en mal estado, no fue lo que yo reservé, ganchos en mal estado, olor a húmedo en toda la habitación, habitación sucia, colchones en mal estado con resortes salidos, ropa de cama sucia y manchada, funda de almohada con manchas de sangre, a parte el encargado hizo el comentario que esa habitación no la tenía a la venta y estaba bloqueada. NO RECOMENDABLE
Stayed 3 nights in Jul 2024

2/10 Terrible

Olga Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy pequeña, abria mi ventana y estaba una inmensa pared que no dejaba ver nada. Se me termino el papel sanitario y solicite 1 y me dijeron que no tenian, la televicion no funcionaba tubo que acudir el personal de mtto a revisarla, colochones muy duros, el clima muy viejo hacia un ruido espantoso.. Mi hospedaje era para 5 noches y solo pase 1 ahi me tube que cambiar a otro hotel...
Stayed 4 nights in Jul 2024

6/10 Okay

Liliana

Liked: Staff & service, amenities
Tiene una buena ubicación, pero nos tocó cuando estaban haciendo el desasolve en la entrada de la calle y olía terrible, afortunadamente nos cambiaron a las habitaciones del 3er piso
Stayed 1 night in Jun 2024

6/10 Okay

Rosa

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Fatal, el piso estaba muy sucio, querían cobrar $50.00 porque la toalla se ensució ( por el suelo) y no fue así. Mal personal.
Stayed 1 night in May 2024

2/10 Terrible

Eduardo Efraín

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una mala experiencia en general

El hotel es viejo, antiguo, y eso se nota a primera vista porque no se han dado a la tarea de actualizar, mejorar o siquiera darle mantenimiento a ninguno de los elementos del hotel en general. Las puertas no cierran bien, las ventanas no se pueden abrir porque están oxidadas, los baños y sus muebles son del año del caldo. La habitación que me dieron solo constaba de una cama y nadamás, sin siquiera un buró para poner tus cosas. El colchón estaba duro y se sentían los resortes. El aire acondicionado arrojaba polvo, el ventilador estaba sucio, por lo que además sufrimos de calor. Los pasillos olían a trapo sucio cuando los acababan de limpiar. El personal no es amable con los huéspedes. No hay elevador. Entre otras cosas.
Stayed 1 night in Apr 2024