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Hotel Vistamar

2.5 star property

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Photo gallery for Hotel Vistamar

Front of property
Front of property
Exterior
Family Suite
Superior Room

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida del Mar, 2616, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Mazatlán Letters
    ‪1 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Junior Room

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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  • Free Wi-Fi
  • Air-conditioning
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About this property

Hotel Vistamar

Hotel with free parking, steps from The Mazatlan Malecón
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Change of towels is available on request.
Hotel Vistamar offers 45 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Vistamar, you're just a quick walk from The Mazatlan Malecón. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Steps from The Mazatlan Malecón and 12 minutes by car from Olas Altas Beach
Hotel Vistamar offers its guests an outdoor pool. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mazatlán hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Vistamar Hotel
Hotel Vistamar Mazatlán
Hotel Vistamar Hotel Mazatlán

Hotel Vistamar Reviews

Reviews

6.6
Rating 10 - Excellent. 15 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 11 out of 36 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Elia, DUBLIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica de la recepción súper grosera, negativa e indispuesta. No se debería dedicar a atender a turistas. Llegamos de noche y no nos atendía, fue grosera con mi hija que no estaba haciendo nada, solo se tardó en pasar por la puerta por que tiene 4 años. Además le pedí un cuarto en el primer piso por que estoy discapacitada y lo que hizo fue lo siguiente: dijo que la habitación estaba en el 2 piso a la vuelta de la recepción y no, el cuarto que nos dio fue el más alejado y más arriba, tuve que subir y bajar y luego en la lluvia buscar la habitación. Deberían correrla. Le dije que nos trataba así por qué ella no era la dueña. Yo también me dedico a la hospitalidad y a esta persona hace un trabajo pésimo!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 3 nights in May 2025

10/10 Excellent

Elmer

Disliked: Cleanliness, staff & service, property conditions & facilities
Dead center to it all
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sliced my toe open on the shower drain and bled for two days to start the trip. They did not grant me a new room after I requested one and offered no compensation of any kind. They replaced the broken drain. It felt very low budget. I do not recommend
Stayed 5 nights in Mar 2025

8/10 Good

Juan Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities
Limpieza bien Personal muy amable
Stayed 1 night in Oct 2025

2/10 Terrible

Joana Ivonne

Travelled with family
Liked: Staff & service
Disliked: Amenities
La habitación totalmente descuidada, no cierran las puertas, aire acondicionado en una sola habitación, y en la otra no tenía ni aire ni ventana. Total decepción. Piscina con agua dudosa dudosa
Stayed 1 night in Oct 2025

8/10 Good

pedro

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Zorayda

Disliked: Cleanliness, staff & service, property conditions & facilities
Lo unico bueno de ese hotel es su ubicación
Stayed 1 night in Oct 2025

2/10 Terrible

Reyna Luisa

Stayed 4 nights in Sep 2025

10/10 Excellent

Deya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio que cumple con servicios básicos sin lujos
Stayed 1 night in Aug 2025

10/10 Excellent

julio cesar

Stayed 5 nights in Aug 2025

4/10 Poor

Natali

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Cucarachas en la habitación

La primera habitación tenía demasiados moscos, Nos dieron otra donde había cucarachas, tuvimos que comprar veneno nosotras mismas, porque les comentamos y no hicieron nada al respecto,
Stayed 3 nights in Aug 2025

8/10 Good

Carmina Araceli

Travelled with family
Liked: Staff & service, room comfort
En general bien , precio calidad
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está enfrente del malecón y muy limpio
Stayed 1 night in Aug 2025

6/10 Okay

Flor Margarita

Travelled with family
Disliked: Cleanliness
En general esta en promedio bien Lo malo, las puertas estan en malas condiciones, las ventanas no cuentan con seguro, hay insectos y cucarachas en las habitaciones ofrecen wifi el cuál no es cierto
Stayed 2 nights in Aug 2025

10/10 Excellent

Rigoberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Martha Gpe

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No hubo acceso ah Internet, no sirve la cocina mala limpieza, le falta una buena remodelacion y muy caro para las condiciones en la que se encuentra... Eso si tiene muy buena Ubicación queda exactamente frente a las Letras de MAZATLÁN
Stayed 2 nights in Aug 2025

2/10 Terrible

Paola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable

No lo recomiendo en lo absoluto El personal despota Muy sucio y las del aseo solo dicen que van a pasar a limpiar y nunca lo hacen Te piden un depósito e inventan cualquier cosa para no reembolsartelo
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

2/10 Terrible

Mónica

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Personal de recepción groseras

El personal de recepción groseras,la habitación se inundó a media noche,no tenían habitaciones para cambiarnos.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Jesús

Stayed 2 nights in Aug 2025

8/10 Good

Mayra Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karla

Stayed 3 nights in Jul 2025

10/10 Excellent

jose juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025