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Luna Palace Hotel and Suites

Property class: 3
VIP Access

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Photo gallery for Luna Palace Hotel and Suites

An aerial view of a resort with multiple swimming pools, palm trees, and lounge areas.
Property video
A pathway surrounded by lush greenery and palm trees, leading to a building with a white facade.
A beachfront hotel with a swimming pool, palm trees, and ocean views.
A hotel with a pool, beach, and ocean view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
  • Place, Playa Sábalo
    ‪2 min walk‬
  • Place, The Mazatlan Malecón
    ‪7 min drive‬
  • Place, Cerritos Beach
    ‪8 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Kitchenette, Partial Ocean View

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, Partial Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Family Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Kitchenette, Garden View

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Kitchenette, No view

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, No view

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

A hotel room with a bed, a TV, a desk, and a large window with curtains.

Junior Studio Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Studio Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Kitchenette, Ocean View

A hotel room with a bed, bedside lamps, a window with curtains, a kitchenette, and a hallway leading to another room.

Studio, Kitchenette, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Luna Palace Hotel and Suites

At Luna Palace Hotel and Suites, relax by an outdoor pool or hit the beach where you can enjoy kayaking.
Luna Palace Hotel and Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

This Mazatlán hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Luna Palace Hotel and Suites. During your stay, you're just a quick walk from Playa Sábalo. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and kayaking
  • Just a 4-minute drive from The Mazatlan Malecón and 12 minutes from Plaza Machado
Some rates at Luna Palace Hotel and Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Luna Palace Hotel and Suites offers its guests a children's pool, an outdoor pool, a waterslide, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at the family-friendly Luna Palace Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.
Luna Palace Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Kayaking
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luna Palace Hotel and Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Luna Palace Hotel and Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 815 reviews
Rating 8 - Good. 273 out of 815 reviews
Rating 6 - Okay. 122 out of 815 reviews
Rating 4 - Poor. 38 out of 815 reviews
Rating 2 - Terrible. 54 out of 815 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Beverly

Liked: Cleanliness
Service was good and room was clean. Enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Frank John

Liked: Cleanliness, amenities, property conditions & facilities
Room overlooked the beach and sunset nightly
Stayed 28 nights in Feb 2026
Verified review

8/10 Good

Mark Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place close to all you need.
Stayed 21 nights in Jan 2026
Verified review

10/10 Excellent

Raymond Allen McKee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean and pool area both visible from our room. Staff super friendly and helpful. Location conveniently located to restaurants and stores.
Stayed 21 nights in Feb 2026
Verified review

6/10 Okay

Dora

Liked: Cleanliness
Disliked: Staff & service
Wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place for us. Love the location, breakfast, and staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and were very friendly. The pool was heated, a nice feature after a dip in the ocean!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness
Yes very clean! Very satisfied!! We had an AMAZING time Food was amazing
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Nancy R

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Cleaning staff excellent. Maintenance staff very efficient. The kitchen had all things necessary to cook if you chose to… we only used the fridge and microwave, Full size fridge was nice. Lots of great restaurants within walking distance. We chose the all inclusive option but would do European or breakfast plan on next visit,
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Harley

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good View was amazing Nice bed Pool and beach
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daysha Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is mine & my husbands 2nd time here ! We absolutely love Luna palace, it’s in a perfect location with many great places to eat In walking distance & stores close for your convenience. The pool & beach are spectacular. We are definitely the youngest ones here when we come (35) but love how calm & quiet it is & have made many friends while we have stayed. Rooms are always clean & everyone is so friendly. We will definitely be back in the near future to enjoy another vacation in beautiful Mazatlan.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very friendly, and always working on something. Cleaning, pruning, doing touch up work. I was really impressed with the upkeep of the facility. The complex is small, which made everything accessible. Highly recommend. We will be back !
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Cecilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, clean facilities, easy access to the beach, great views.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Dacey

Liked: Cleanliness
Room was good but we paid for junior and received a studio again so it’s always disappointing that we get down graded. Front desk staff are always amazing. The cleaning staff do such an amazing job.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities
The location is perfect, the heated pool and beach are great & all the staff are great!
Stayed 26 nights in Nov 2024
Verified review

10/10 Excellent

Esber Noé Montés

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Excelente
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good very family-friendly
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Best beach Great rooms
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted for a relax and recharge beach vacation! Comfortable beds, kitchenette, amazing view of the ocean. Swim in the warm clean pool or walk down a few steps and swim in the Ocean. Friendly kind staff with good English skills. Clean, neat, and well maintained!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing. The staff super welcoming and friendly
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Ocean view id breathtking - postcsrd if you remember postcard
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024