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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5 star property

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Photo gallery for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

A resort pool with a view of the ocean, surrounded by palm trees and lounge chairs.
A spacious dining area with wicker chairs and tables, a chandelier, and large windows allowing natural light.
A well-lit pathway leading to a building with multiple windows and a landscaped garden area.
A beach with white canopies and lounge chairs.
A hotel entrance with a grand archway, palm trees, and a well-lit facade.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN, 82110
  • Place, Mazatlan Golf Club
    ‪14 min drive‬
  • Place, The Mazatlan Malecón
    ‪24 min drive‬
  • Place, Playa Norte
    ‪24 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪12 min drive‬

Room options

View all photos for 3 Bedroom Villa

3 Bedroom Villa

3 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 167 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

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About this property

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offers 7 air-conditioned accommodations with private pools and outdoor private hot tubs. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Armonia Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive, you'll be close to Mazatlan Golf Club. Enjoy features like free WiFi in public areas and free valet parking, plus 5 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, Ayurvedic treatments, or hydrotherapy at Armonia Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a sauna
  • 8.9 mi (14.3 km) from The Mazatlan Malecón and 9.7 mi (15.5 km) from Plaza Machado
  • Airport shuttle service available for a fee
Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and a meeting room are available. A hot tub, a fitness center, and a sauna are also featured at the luxury Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Mazatlán property is smoke free.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Emerald Estates Hotel
Emerald Estates Hotel Mazatlan
Emerald Estates Mazatlan
Emerald Estates All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive
Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 56 reviews
Rating 8 - Good. 8 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and spa were clean and relaxing. Very beautiful view and location was excellent.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Great service, outstanding cleanliness at the Villa.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was great
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Stefany

Disliked: Amenities
Staff was Not attentive-especially at Kelly’s bar. Everything was closed by 10pm-
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
1
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in May 2024
Verified review

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom villa. The house itself was nice. Tile floors. Fill Kitchen. Each room had its own air conditioning unit. Master bed and bathroom were spacious. Each bedroom has its own on suite bathroom. We paid for all inclusive meals and beverages. I would not do that again as the 4 restaurants on property were average at best. Mazatlan offers amazing seafood. We would stay again, just choose to eat elsewhere.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

HILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Koni

Liked: Cleanliness, staff & service
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Estates nice stay with caveat

Big resort with beautiful pools to choose from and nice grounds. Villas were very spacious and super clean. Tennis courts in good conditions and with a pro on site. Restaurants were crowded. Watch out for the water and food with fresh water. We both went home with Montezuma's Revenge.
Verified review

6/10 Okay

Koni

Liked: Cleanliness
The greens & the ground of the property was superb. Beautiful and lushes. The room is Ok but very old with chilled tiles and the furnitures are very outdated. Staff are OK but not 5 Star quality. Some are great and others didn’t quite understood the high class hospitality service. Very strict in their rules and not quite understood the customer’s needs. However, Jesus, the driver was fantastic!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Dora P.

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Koni

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking: I went through Expedia to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

isaias garcia

Liked: Cleanliness
Muy tranquilo totalmente familiar
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, impecable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo ya sea familiar o plan adultos
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente y atencion
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
No hubo dos dias agua en un Villa donde estábamos 10 personas
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Isalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Miguel

Muy bonitos los edificios, pero los interiores ya muy antigüos y deteriorados
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
todo perfecto
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Aida

Liked: Staff & service
Disliked: Amenities
Las villas son muy amplias y la alberca privada es muy cómoda. En las villas no hay ni siquiera agua, se tiene que pedir room service para alimentos y bebidas, o para cualquier antojo. Las albercas del hotel están muy llenas y desde temprano ya están apartados los camastros. Muy incómodo. El personal es amable.