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Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Deluxe Double Room, 1 King Bed, Ocean View
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(27 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(66 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(40 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(107 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a playground, and yoga classes
  • Guests have great things to say about the beach and the clean accommodations
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Reviews

Viaggio Resort Mazatlán Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1257 out of 1886 reviews
Rating 8 - Good. 389 out of 1886 reviews
Rating 6 - Okay. 138 out of 1886 reviews
Rating 4 - Poor. 57 out of 1886 reviews
Rating 2 - Terrible. 45 out of 1886 reviews

Reviews

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Humberto

Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great room was clean and with a beautiful view
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three (my husband, our 3-year-old, and I) stayed at Hotel Viaggio Mazatlán for 5 days and had such a great experience! The location is perfect. close to all the main attractions and nightlife, but still quiet enough at night to relax. Having the beach just steps away was amazing! We loved watching the bandas and vendors from the comfort of the hotel. The hotel was very clean and well-maintained. Our room was cleaned daily, which we really appreciated. We also went with the all-inclusive option and it was totally worth it! The food was good, and the morning restaurant staff were so friendly and attentive! we made sure to tip good every time because they truly deserved it. The only downside was the night staff at the restaurant. they weren’t very welcoming or attentive, which made it hard to even leave a tip. But overall, we had a wonderful stay and would definitely recommend Hotel Viaggio to other families visiting Mazatlán!
Stayed 5 nights in Jun 2025

10/10 Excellent

Irasema, ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and we love it. Just a few steps from the beach and the pool area is so much fun. Staff and the pool waiters are great they treat us, the national tourist with respect and kindness. Good vibes, clean hotel, lots of security around the property, everything is great in beautiful Mazatlán.
Breathtaking views from our balcony
Beautiful Mazatlán
Stayed 4 nights in Jun 2025

6/10 Okay

nelly

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
When i booked the room it was a double room and it turn out to be 1 room with two beds. They didnt care and i asked if it was possible to change rooms since i neede a double room.
Stayed 7 nights in Jun 2025

10/10 Excellent

Khoi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the property is very well maintained.
Stayed 6 nights in Jun 2025

2/10 Terrible

NOEL

Stayed 5 nights in Jun 2025

8/10 Good

Rubens

Liked: Cleanliness, property conditions & facilities
The view to the beach is great, nice balcony. The furnitures need some improvement, they need an interior design. The restaurant is small. No chairs in the pool, one person of the family come down at 6am and reserve all the chairs, they cannot allow to do that and then the rest of the family come down at 10am
Stayed 5 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing the pool and service ecxellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Lilia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place with great service. Very friendly environment. Feels very welcoming.Perfect for families with children.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with family
Liked: Amenities, property conditions & facilities
La entrada es alas 3 pm. Y nos entregaron el cuarto hasta las 3:45. No habia jabon para lavarnos las manos ( estaba vacio el bote del jabon) y el dispensador del shampoo no funcionaba... el servicio en la alberca con la comida muy bueno. Nos atendió Sergio y José Luis, muy atentos y amables.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Edward Joseph

Liked: Cleanliness
Disliked: Amenities
Rooms are fine and clean. Food is marginal. Pools are small. Adult pool has limited seating that is taken by 7:30 AM. There are NO quiet areas in the entire hotel. Expect loud music from multiple sources and announcements throughout the day. The beach is about 5 meters so walking or lounging is difficult if not impossible. Dinner was so loud from my sic at the patio door that talking was nearly impossible. There was no seating arrangement in my room to relax and read. All in all, not what I expected from what was advertised.
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean facilities, friendly staff, great distance to other attractions!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Lost my reservation...
Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Travelled with partner
Very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: It is in front of a nice beach. The staff was very friendly. The hotel had many fun activities for kids and adults. I love the adults only pool. The hotel offers fun planned excursions at good prices. We walked on the beach to eat seafood and coconuts. Cons: The pool open until 9:00 am (I wish you could swim earlier). And you have to wake up grab a seat by the pool early because it gets too crowded and later you won't find any place to lay down by the pool or the beach.
Stayed 7 nights in Jun 2025

6/10 Okay

Eddie

Stayed 4 nights in Jun 2025

10/10 Excellent

Emiliano, Tijuana

Stayed 1 night in May 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen caja fuerte y da mucha seguridad Está muy vigilado y uno se siente seguro AC trabaja excelente
Stayed 6 nights in Jun 2025

10/10 Excellent

Marcos

Stayed 4 nights in Jun 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, great place!
Stayed 3 nights in May 2025