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Viaggio Resort Mazatlán

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Photo gallery for Viaggio Resort Mazatlán

A spacious indoor area with large windows overlooking a beach, furnished with wooden chairs and tables, and decorated with wicker hanging lights.
A resort pool with palm trees and a view of the sea.
A hotel room with two beds, a desk, and a view of the ocean.
A modern restaurant with a central seating area, a long counter, and a buffet station.
A coastal scene with a sailboat on the water, palm trees in the foreground, and a green hillside in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Sábalo
    ‪7 min walk‬
  • Place, Punta Camaron Beach
    ‪12 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, City View

A hotel room with two beds, a bedside table with a lamp, and a framed artwork on the wall.

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, City View

A modern hotel room with a large bed, bedside lamps, a framed artwork on the wall, and a small wooden nightstand.

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

A hotel room with a large bed, a nightstand, a wall-mounted abstract painting, and a view of the sea through a sliding glass door.

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

A hotel room with two beds, a large window with curtains, and a view of the sea.

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(132 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Viaggio Resort Mazatlán

Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Sábalo. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a playground, and yoga classes
  • Guests have great things to say about the beach and the clean accommodations
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1338 out of 1981 reviews
Rating 8 - Good. 395 out of 1981 reviews
Rating 6 - Okay. 137 out of 1981 reviews
Rating 4 - Poor. 61 out of 1981 reviews
Rating 2 - Terrible. 50 out of 1981 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Clean beach, amazing staff, great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nedel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and definitely worth the price.
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service
Clean rooms, great amenities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Guillermo

An amazing location, very safe, beautiful clean beach. Great for couples and families.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff helpful
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Buffet and bar not worth the all inclusive. Great location. Great pool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful, the staff were amazing! Would love to return.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant,staff, location & price.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Norberta Pauline Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay, friendly staff very lovely hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very nice amenities, fabulous night entertainment. Family friendly and great for couples too. Safe area and very walkable. Beautiful beach, very clean!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Wilebaldo Jonathan Cardenas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but small pool and beach space No hotel beach is a public beach
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were okay nothing out of the ordinary.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room's, nice facilities, heated pool.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Miralia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful experience nice staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We felt very well looked after at this hotel. Very clean, pools were fantastic and location was great. Would rebook with this place!
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

josefina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff very nice
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had difficulty with quality and keeping fruit, cottage cheese and yogurt filled. Staff are great. Beds are great. Great pools!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rocky

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Todd Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was 10 out of 10 the restaurant was 1 put of 10
Stayed 7 nights in Mar 2026