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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free airport shuttle

Explore the area

View in a map
101 N Main St, McAllen, TX, 78501
  • Place, 17th Street Entertainment District
    ‪3 min walk‬
  • Place, La Plaza Mall
    ‪2 min drive‬
  • Place, McAllen Convention Center
    ‪4 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

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About this property

Casa De Palmas, Trademark Collection by Wyndham

Hotel with free parking, near La Plaza Mall
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the pool at Casa De Palmas, Trademark Collection by Wyndham. During your stay, you're just a quick walk from McAllen Chamber of Commerce. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
  • Free airport and local-area shuttle service
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1918
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa De Palmas, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Reviews

Casa De Palmas, Trademark Collection by Wyndham Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 623 out of 1048 reviews
Rating 8 - Good. 194 out of 1048 reviews
Rating 6 - Okay. 92 out of 1048 reviews
Rating 4 - Poor. 65 out of 1048 reviews
Rating 2 - Terrible. 74 out of 1048 reviews

Reviews

8/10 Good

Abel

The sitting areas were peaceful and relaxing.
Stayed 1 night in Jul 2025

4/10 Poor

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The online check-in process is useless. When you physically get to the property, you have to do everything all over again. There is a $50 deposit that is taken from your card, every day you are there. From 1am-3am crap cars with loud exhausts go into the garage reving the engine. No security or police to stop this nuisance.
Stayed 2 nights in Jul 2025

8/10 Good

Biviana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over all good stay as our room was clean & the ac was just right- water pressure in the shower was good, I liked the Dove shampoo, conditioner and body wash scent as well as the texture it left in my hair. The parking lot needs work done and front desk could be a bit more welcoming and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizbeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in Jul 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Don’t spend money on the breakfast. Take yourself to a restaurant.
Stayed 1 night in Jul 2025

4/10 Poor

Edna

Travelled with family
Disliked: Cleanliness

Get a room!

Stay was fair. Bed was comfortable. Wanted to enjoy the pool with my kids/family but a few couples were making out - no respect for kids/families. Towels in room were dirty, went to front desk to ask for more.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maya

Stayed 4 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Hussein Ali, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated boringly from the minute. I took my foot in the hotel. The receptionist Jesus was rude and did not check me in until later had an earlier flight. Although there was two guest arrive at the same time with me and he checked them immediately and when I asked him, he said well they were here last night. And they walk in with the suitcase and he did the check in in front of me. The bathroom clocked after five minutes from checking in. I over charged $45 for stuff that I never used. I never consumed and it took me two days to get a hold of somebody.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mildred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! We really enjoyed our stay. The room was perfect, it was clean and comfortable. The pool temperature was great and the atmosphere was nice. The staff were friendly and attentive. You’re a short walk away from food trucks with excellent food and there were also some vendors with other items for sale. We will definitely be coming back for our next staycation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adan

Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Xavier

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Mixed Experience.

Classic Hotel with a good restoration. Poor Quality Restaurant Food and no daily service unless requested, yet this is not informed upon check in. Did on line check in as requested and was charged a deposit after prepaying the stay, then was charged the same deposit on check in. Some online fields for check in would not activate. I noticed many complaints on line with canned pre scripted response.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort

Extremely noisy

Had to check out at 2:00 am, noise was extremely loud, music playing extremely loud, and it sounded like if I had the window open, talked to night security and I was informed the called police but never showed up,, also a lot of people parking in garage and they were not even staying at hotel
Stayed 1 night in Jul 2025

8/10 Good

Nancy, McAllen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are a bit rundown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Staff & service, property conditions & facilities
The prices are affordable, the place is clean and smells nice. Staff is friendly and helpful. Pool area is beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Always a good place to come relax if you need a couple days of time to yourself👍
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities, property conditions & facilities
great
Stayed 1 night in Jun 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in Jun 2025