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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property
VIP Access

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Free airport shuttle
  • Laundry

Explore the area

Map
101 N Main St, McAllen, TX, 78501
  • 17th Street Entertainment District
    ‪4 min walk‬
  • La Plaza Mall
    ‪3 min drive‬
  • McAllen Convention Center
    ‪5 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

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About this property

Casa De Palmas, Trademark Collection by Wyndham

Hotel with free parking, near La Plaza Mall
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the pool at Casa De Palmas, Trademark Collection by Wyndham. During your stay, you're just a quick walk from McAllen Chamber of Commerce. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
  • Free airport and local-area shuttle service
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1918
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa De Palmas, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Brent

Seen better days

Young man at desk very unfriendly and uninterested in job. Bar rarely manned. Rooms smelled bad. Hotel was originally beautiful but badly in need of refresh.
Stayed 3 nights in Feb 2025

2/10 Terrible

Irasema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cáiganle al casa de palmas

en general muy bien...mejor que drury, Bwestern, todos los bisness y moteles....recomendable 100%
Stayed 1 night in Feb 2025

4/10 Poor

Sasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for wet towels, clogged WC, annoyed clerks!

It all started with a unpleasant greeting. A teenager wearing a hoodie and a beanie on his head came to the front desk asking what is your name instead of greeting properly. I booked a room facing the center patio and pool, he said those all were taken. We got a one first floor with window facing traffic street. WC was clogged or had slow drainage. Plumber took a while to show up and couldn’t fix the problem. They have a big problem with slow drainage. Folded towels ready to use were wet. I guess those were taken out from the dryer before it was time. You can hear (and can be heard) everything what’s happening in the neighboring room. Doors are old and don’t have any kind of insulation to prevent this from happening. Parking lot is in a 2nd floor, so when you park you need to find your way to the lobby by crossing one door, then use an elevator (no stairs at sight), walk across dining and bar to get to the lobby. At checkout, there was an older person not caring about how was my visit. I asked for my invoice showing zeros, and he got annoyed for the request. This is not Wyndham great service and hospitality I get in other cities. I guess this used to be a very nice hotel back in the early days. Not anymore, I won’t return.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Jesus, Brownsville

Travelled with family
Disliked: Property conditions & facilities
Room was terrible to cold heating did not work
Stayed 1 night in Jan 2025

10/10 Excellent

yazmin, Sioux city

Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Gracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful with a tropical feel

The hotel is beautiful and clean. The natural surroundings added a touch of a tropical setting. The rooms were clean, comfortable and spacious but the lights were a bit dim. However, we enjoyed our overnight stay. I recommend this hotel to anyone looking for a clean, comfortable hotel at a reasonable price. It is in a great location for anyone looking for great restaurants and shopping.
Stayed 1 night in Jan 2025

2/10 Terrible

Kristian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennie

Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. Lots of restaurants in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richie, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a charming style and the rooms were good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I always stay here when we visit McAllen. Its a nice, quiet hotel that is also historic in downtown McAllen. It is also a great value too and there are fun restaurants, coffee/ wine bars within walking distance. Highly Recommend!
Stayed 3 nights in Dec 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge. Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Eloy

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Did not get what I wanted.

Reserved a king size bedroom. Received a full size handicap room. I was very upset. Apparently they rented out my room and did not have another room available.
Stayed 1 night in Nov 2024

10/10 Excellent

Marivel

Stayed 1 night in Nov 2024

10/10 Excellent

Omar, ALTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our fav hotel for a weekend getaway!...very enjoyable.
Stayed 1 night in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Brady

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Irving

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is old but it is not very well maintained. Big roaches in hallway to rooms and we found 2 in the room. Gross
Stayed 1 night in Nov 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Stayed 1 night in Nov 2024