2/10 Terrible
cody l.
21 Jul 2025
Disliked: Cleanliness
We actually never got to stay there. I booked the house on May 14th. Got verification from VRBO and paid in full at the time of reservation and also receivedthe rental agreement to fill out . Two days later I sent the renters agreement to the host and contacted him through the message portal to which he responded. The Monday July 14th (2 days before we were supposed to arrive) I messaged the host to make sure everything was good to go and to make sure everything in my end was good. After lota of going back and forth with the host and 2 phone calls to VRBO it was discovered (at 10pm mind you) that the house was double booked and people were already staying there. None of this was told to me prior nor would it have been discovered until my entire family and I showed up. So at 10pm at night 2 days before we were supposed to be in McAllen for my daughter's softball tournament I discovered my family and i had no where to stay even though I had booked a house 2 months prior. Highly disappointed in the host and VRBO for not catching this. We ended up all having to be cramped in hotel rooms for 5 days.
cody l.
Stayed 5 nights in Jul 2025