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Address Jabal Omar Makkah

5.0 star property

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Photo gallery for Address Jabal Omar Makkah

Superior Suite Kaaba View
Daily buffet breakfast (SAR 145 per person)
Reception
Junior Suite City View | City view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Prince Mohammed Bin Salman Road, Makkah
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, The Clock Towers
    ‪8 min walk‬
  • Place, Kaaba
    ‪10 min walk‬

Room options

View all photos for Premier Room Twin Partial Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Premier Room Twin Partial Haram View

7.0 out of 10
Good
(6 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite City View

Down duvets, Select Comfort beds, minibar, in-room safe

Junior Suite City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Twin City View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room Twin City View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room Twin Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room Twin Haram View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room Twin Partial Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room Twin Partial Haram View

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room Twin Partial Kaaba View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room Twin Partial Kaaba View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Club Twin Partial Kaaba View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Club Twin Partial Kaaba View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room Twin City View

City view

Premier Room Twin City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Suite Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Panoramic Suite Haram View

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Club Twin Partial Kaaba View

Down duvets, Select Comfort beds, minibar, in-room safe

Premier Club Twin Partial Kaaba View

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room King City View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room King City View

  • Sleeps 4
  • 1 King Bed

View all photos for Quadruple Room Partial Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Quadruple Room Partial Haram View

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite City View

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Suite City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite City  View

Down duvets, Select Comfort beds, minibar, in-room safe

Executive Suite City  View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Panoramic Suite Kabaa View

Down duvets, Select Comfort beds, minibar, in-room safe

Panoramic Suite Kabaa View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Haram View

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Suite Haram View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Kaaba View

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Presidential Suite Kaaba View

3 Bedroom Presidential Suite Kaaba View

3 Bedroom Presidential Suite Kaaba View

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Single Sofa Bed

Similar properties

Lobby
Jumeirah Jabal Omar Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 552 reviews
The price is €213
includes taxes & fees
9 Feb - 10 Feb
Jumeirah Jabal Omar Makkah

About this property

Address Jabal Omar Makkah

Luxury hotel with 4 restaurants, near Great Mosque of Makkah
4 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Address Jabal Omar Makkah offers 1433 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at Address Jabal Omar Makkah. During your stay, you're just a quick walk from As-Haabee Exhibition. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafes.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Dining options include 4 restaurants and 2 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from The Clock Towers
Address Jabal Omar Makkah offers its guests a full-service spa and a fitness center. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

Public spaces have free WiFi. The luxury Address Jabal Omar Makkah also features spa services, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Address Jabal Omar Makkah has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 185 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Address Jabal Omar Makkah

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 73 for children
  • Self parking fee: SAR 185 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Huawei Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006429
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Address Jabal Omar Makkah Hotel
Address Jabal Omar Makkah Makkah
Address Jabal Omar Makkah Hotel Makkah

Address Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 316 reviews
Rating 8 - Good. 43 out of 316 reviews
Rating 6 - Okay. 21 out of 316 reviews
Rating 4 - Poor. 11 out of 316 reviews
Rating 2 - Terrible. 14 out of 316 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mohammed

Business traveller
Liked: Cleanliness
Housekeeping doesn’t respond
Stayed 1 night in Oct 2025

10/10 Excellent

Shafiya Abbas

Liked: Cleanliness, property conditions & facilities
Very good and accommodating
Stayed 3 nights in Oct 2025

10/10 Excellent

Zuwaira

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience worth the while, especially with the breathtaking Sky Musallaah on floor 36 with a magnificent vision of The Holy Ka’abah🕋🕋🕋
Stayed 4 nights in Oct 2025

2/10 Terrible

ramy

Stayed 1 night in Oct 2025

6/10 Okay

Neelum

Disliked: Cleanliness, amenities
What’s important for me when going for umrah is the walk to the masjid, having a comfortable room, with a clean bathroom to rest in, and a breakfast that sets me up for the day. While “ the address “ is Beautiful on the outside, it’s what’s on the inside that counts; although the lobby inspires you; the rooms let us down. The bathroom looked old, with dirty grout, and sparse toiletries. The beds are very comfy and great pillow choices, and very efficient if you call housekeeping for items. The cleaning of rooms is basic, and mostly just involves a quick bed tidy and empty of bins, with no onus on cleaning well, compared to other hotels. Waiting for lifts, doesn’t require too much patience, but with no sign which lift is opening there is a scramble across the lift corridor to guess which door opened. The breakfast left a lot to be desired , with little variety and no rush to refill empty stations, it can only be classed as disappointing. ( the poor guy making omelets for 500 people on his own deserves a reward for sure ) The walk to the haram, while definately a “ walk”, isn’t too taxing, even in the heat, but requires a level of fitness. Overall, if returning, for the prices being paid to stay here, I’d probably stick to the other hotels along the row.
Stayed 5 nights in Oct 2025

8/10 Good

hanane

Liked: Cleanliness, staff & service, amenities
The room was good but the food isn’t great
Stayed 4 nights in Oct 2025

10/10 Excellent

Nuuro

Liked: Cleanliness
Great
Stayed 3 nights in Oct 2025

2/10 Terrible

Aiqaa-Nur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. Stayed at the Jumeirah and Hilton (excellent hotels) prior and I am left traumatised by the address as it does not meet Emaar standards. Check in staff were friendly however rest are rude Our experience at this hotel was unfortunately very disappointing. Several issues made our stay stressful. Upon arrival, our luggage was not brought until we called. It was misplaced and brought to us several hours later, which delayed our Umrah. While waiting, our room had a very bad smell. We called reception, the initial response from housekeeping wasn’t very helpful, eventually an engineer came and cleaned the drains. Our luggage was delivered but later another staff member tried to deliver someone else’s luggage so clearly no system in place. Breakfast area was overcrowded, there was very limited food options, subpar and not refilled. They also tried to write a review on my behalf whilst I was eating The location is not as close to the Haram, lifts were slow. We also had a problem with the room kettle, which wouldn’t switch off. When we reported it, an engineer came, and while inspecting it, the kettle lid fell off. The rude checkout staff tried adding this as damage. At checkout there is no system for luggage and tried to say we had to bring it ourselves and told some we “forgot it”. Staff are very untrained and unprofessional. Smirking when we wanted an uber instead of “private car” to the airport. Not 5* at all. No consideration for pilgrims
Stayed 5 nights in Oct 2025

10/10 Excellent

Faysel, Dubai

Liked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Believe

Disliked: Cleanliness, staff & service, property conditions & facilities
This 5 stars hotel is not up to its 5 stars except for the location
Stayed 4 nights in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very modern and has great interior design, the staff were great & friendly . The 2 towers were a bit confusing but I got the hang of after walking in a maze a couple of times. The shuttle service to the Haram was excellent and convenient. The room service food quality is 1 thing I did not like as well as the club lounge food (the soup was cold on both occasions) despite telling room service to give the soup extra heating, it still came cold (Harira Morrocan Soup) and over priced. The partial view of the Kaabah was very partial and I could barely see anything So honestly the charge for the view was somehow exaggerated.
Photo to extreme zoom on phone cam (not actual eye view)
Stayed 2 nights in Oct 2025

10/10 Excellent

Oumou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel for umrah, perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheikh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel few minutes away from the Haram
Stayed 4 nights in Oct 2025

8/10 Good

muzamal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A very good hotel but not elite standard. Breakfast could have been better e.g juice was from cartons rather than fresh and the general standard of breakfast items was poor. The room lacked some basics for a 5 star hotel and general attentivness to detail was weak. For example the room service remained in the room all day despite numerous reminders to pick up. Overall there are better options nearer the Haram and within the Jabal Omar complex so save yourself the walk and stay closer. Only silver lining was the check-in experience which was very good. This is a new hotel and Address need to up their game - over time the seems will unpick and larger gaps will start showing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amjad, Forney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel
Stayed 4 nights in Oct 2025

2/10 Terrible

Younes

Poor
Stayed 5 nights in Oct 2025

10/10 Excellent

Iqbal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 Stars overall
Stayed 3 nights in Oct 2025

6/10 Okay

Mohamed

Liked: Property conditions & facilities
Disliked: Cleanliness
Hod
Stayed 4 nights in Oct 2025

8/10 Good

Tasneem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mianham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Faysel, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room supportive staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Tarek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Makka and their staff are the best and mostly the one in Reception, and the housekeeping, he is so helpful and supportive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and quiet staff very friendly
Stayed 6 nights in Sep 2025

10/10 Excellent

mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect, except for the breakfast buffet, otherwise our stay was excellent
Stayed 2 nights in Sep 2025

2/10 Terrible

Muhammad Rizwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my second time at this property. Love the Address hotel but sadly I will not be back. The receptionist made me feel very unwelcome and uncomfortable just because I look different. I found it very unprofessional that they would laugh and giggle in my face when I ask them a question. I have to make clear that it’s the receptionist team that ruined my stay, very immature and unprofessional. The other hotel staff (cook, cleaners, concierge) are beyond amazing and work really well. The hotel itself is kept in good condition and offers great service. It’s such a shame that my experience is ruined by the receptionist. Time to explore other hotels in the vicinity.
Stayed 2 nights in Aug 2025