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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Lobby
Triple Room
Lift
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

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About this property

Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and an elevator. For a fee, parking is available.

This Makkah hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 523 reviews
Rating 8 - Good. 126 out of 523 reviews
Rating 6 - Okay. 50 out of 523 reviews
Rating 4 - Poor. 15 out of 523 reviews
Rating 2 - Terrible. 18 out of 523 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with family
Liked: Staff & service, amenities
Staff was very helpful every time I need ride the book me a taxi right away beside the language barrier. Everything was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an amazing find. Its not just the proximity to Masjid al Haram but the staff and service overall is worth mentioning.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value, clean and comfortable within a 10 minute to the Haram though it is at the top of a steep hill and so not good for the elderly.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin Said

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. I definitely recommend people to stay here for umrah. It’s a 21 minute walk to the haram, great breakfast as well.
Stayed 14 nights in Jul 2025

10/10 Excellent

Yasser, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 4 nights in Jul 2025

6/10 Okay

Farzana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are pleased about the service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Haram and very clean and excellent service
Stayed 7 nights in Jul 2025

10/10 Excellent

Hussein

Stayed 2 nights in Jul 2025

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Moin took care of changing the beds everyday looked after us and was very welcoming throughout our stay. Inshallah we will definitely be booking this hotel again can’t fault it. It’s about 7min walk to the Kabaa lovely experience!
Stayed 5 nights in Jul 2025

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nasradin

Stayed 1 night in Jul 2025

6/10 Okay

Muhajir

Stayed 5 nights in Jul 2025

10/10 Excellent

Muhamed

Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha

Stayed 4 nights in Jul 2025

10/10 Excellent

Soltana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

Ayann

Disliked: Staff & service
Ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Zafar

nice clean rooms with house keeper coming to clean the room everyday and stocking up room with essentials ( toothpaste, shampoo, and toilet paper) reception was also very nice and helpfull too
Stayed 7 nights in Jun 2025

10/10 Excellent

Sheikh

Liked: Cleanliness
Exactly what I want
Stayed 5 nights in Jun 2025

2/10 Terrible

Zoheb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff will charge you more with an excuse of collecting taxes. Even though while booking the hotel the taxes are included in it. They still charge way too more.
Stayed 3 nights in Jun 2025

6/10 Okay

Abdelrahman, Edmonton

Travelled with partner
Disliked: Cleanliness, amenities
The front desk team were so rude and not professional at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rizwan

Stayed 6 nights in Apr 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Muhammad, London

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance of masjid Al Haram. It
Stayed 6 nights in Apr 2025