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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Exterior
Reception
Lift
Reception
Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

Similar properties

Exterior
voco Makkah by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 594 reviews
The price is €61
includes taxes & fees
28 Mar - 29 Mar
voco Makkah by IHG

About this property

Al Ebaa Hotel

3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and an elevator. For a fee, parking is available.

This 3.5-star Makkah hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 623 reviews
Rating 8 - Good. 159 out of 623 reviews
Rating 6 - Okay. 66 out of 623 reviews
Rating 4 - Poor. 15 out of 623 reviews
Rating 2 - Terrible. 19 out of 623 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient hotel serving the Grand Mosque. Would like to give a special mention to Emad at the front desk who was very good with assisting when called upon
Stayed 4 nights in Dec 2025

10/10 Excellent

Abdelhamid

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Aicha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2025

6/10 Okay

Alam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel location was the best, about 8 minutes walk to masjid al haram, Cleaning service was very poor, that need to be employed, friendly staff, we stays for 12 nights after 7 nights we went to Madinah when we come back in the bathroom was still the same dirty towels, bathroom wasn't great i'll definitely give * star, other than that was alright
Stayed 11 nights in Dec 2025

10/10 Excellent

Nasir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean, the staff are very friendly. The cleaners are always very helpful. The hotel is less than 10mins walk from the Haraam. You can take a short cut through Anjum hotel. We had an amazing stay at this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samee

Liked: Cleanliness, staff & service, property conditions & facilities
Reslly enjoyed the breakfast
Stayed 7 nights in Nov 2025

8/10 Good

Damilola Idris

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Sidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs working fridge in hot conditions- all food went off within hours and drinks could not be kept cool. Nil milk provided for tea. Shower drainage issue so when showering, entire floor can get very wet and have to request a floor tile. But otherwise overall very pleasant stay, staff were amazing, help desk were .. helpful. The lifts were convenient, the hotel was clean. They offered enough tea bags and cups as needed. They sent a iron to use for 20 minutes then was asked to return back to infront if door. I would definitely stay again
Stayed 6 nights in Dec 2025

8/10 Good

RAFAT SHAH

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2025

8/10 Good

Muhammad Jawad

Travelled with family
Liked: Room comfort
All good apart from following issues, toilet was not clean, toilet walls had dirty marks, no shower area full glass cover as water ran onto floor from shower area. Delay in topping up deserts during breakfast
Stayed 6 nights in Nov 2025

10/10 Excellent

Asha, Edmonton

Stayed 1 night in Dec 2025

8/10 Good

Husnain

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: Staff Hotel cleanliness Shops nearby Room was great Cons: No Shuttle to the Haram Water heater was not working properly
Stayed 6 nights in Nov 2025

10/10 Excellent

sadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I definitely recommend and will stay again next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Nov 2025

8/10 Good

Aijazul

Travelled with family
Room was clean Staff was very nice Specially Mr. Emad at front desk, very helpful zzz Drainage in shower needs some attention ,
Stayed 4 nights in Nov 2025

6/10 Okay

Nishat

Stayed 3 nights in Nov 2025

10/10 Excellent

Asad

Stayed 1 night in Nov 2025

10/10 Excellent

Umar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great food hisham was very good at the desk and gave us a great room with a view
Stayed 3 nights in Nov 2025

8/10 Good

Mohamed

Not bad
Stayed 6 nights in Nov 2025

8/10 Good

afrozy

Stayed 6 nights in Nov 2025

8/10 Good

Oumy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price
Stayed 7 nights in Nov 2025

10/10 Excellent

Nassa

Stayed 3 nights in Nov 2025

6/10 Okay

Shah Mahmood

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
room condition
Stayed 5 nights in Nov 2025

6/10 Okay

Mohamed Ibrahim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was average but clean. Bedsheets and towels were clean as well and were changed on demand. Good supply of bathroom amenities. However got a issue with the toilet flushing which stopped working. Had to call maintenance. Water leaks from the shower cabin. There was no water on one day, fortunately it was restored quickly, else we would have needed to go for the friday prayer without taking the mandatory bath. Staff were courteous and respectful. Good variety of food at breakfast but not necessarily to our taste, and same food day after day. For example, hard boiled eggs everyday. No omelette. At least 10min walk to the Masjid Haram. OK for the price charged.
Stayed 5 nights in Nov 2025

6/10 Okay

Shehab

Stayed 3 nights in Nov 2025