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Al Safwah Orchid

5.0 star property

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Photo gallery for Al Safwah Orchid

2 restaurants, breakfast served, international cuisine
Front of property
Interior
Reception hall
Standard Quadruple Room , Side Haram View

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Al Safwah Orchid

Luxury hotel with 2 restaurants connected to a shopping center in Makkah
2 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

With your stay at Al Safwah Orchid, you're connected to a shopping center and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy international cuisine while dining at Marwa
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from Great Mosque of Makkah and 6 minutes by foot from Kaaba
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. The luxury Al Safwah Orchid also features a library, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Marwa - This restaurant specializes in international cuisine and serves breakfast only.
Al Morjan - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 552 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007435
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Al Safwah Orchid.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Al Safwah Orchid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 82 out of 242 reviews
Rating 8 - Good. 60 out of 242 reviews
Rating 6 - Okay. 48 out of 242 reviews
Rating 4 - Poor. 25 out of 242 reviews
Rating 2 - Terrible. 27 out of 242 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nasrullah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam, Arlington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what i expected
Stayed 4 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jul 2025

10/10 Excellent

kaviraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in Makkah. Taxi available just a walk away. shipping and food in the building itself. a few steps to Kaaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Fawad

Stayed 2 nights in Jun 2025

10/10 Excellent

Ommar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Jun 2025

8/10 Good

mahmudur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to Khaba.
Stayed 1 night in Apr 2025

8/10 Good

noor lide

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Qasim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Farhan

Stayed 2 nights in Mar 2025

2/10 Terrible

waleed

Stayed 2 nights in Mar 2025

10/10 Excellent

Enam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service ,
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again in the future
Stayed 3 nights in Mar 2025

10/10 Excellent

Milad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Nahian

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Shah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The decor is dated, the furniture belongs to 19th century used and battered the bed was awful, bathroom unfit for purpose. This hotel does not deserve 5* it’s 2 at the best. The only saviour is its location, other hotels available at better price.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashfaq

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Great location only

Staff were good at check in and the location is the best ever
Stayed 3 nights in Jan 2025

6/10 Okay

Mohamed

Disliked: Property conditions & facilities
Good
Stayed 3 nights in Jan 2025

6/10 Okay

Sarvar

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
👎👎👎
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdel-Salam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very good and the staff are very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdullahi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

6/10 Okay

osama

Stayed 1 night in Dec 2024

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

amtul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2024