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EMAAR GRAND

3.0 star property

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Photo gallery for EMAAR GRAND

A buffet with various food items, including sushi, fruits, and a decorative centerpiece.
A hotel room with four beds arranged in a row, a chandelier, wall-mounted lamps, and framed calligraphy on the wall.
The exterior of the Emaar Grand Hotel with intricate geometric patterns and a modern glass facade.
A lobby with a green sofa set, a gold coffee table, and a patterned floor.
An art display in a lobby with a massage chair nearby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Ibrahim Al khalil Street, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪13 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪17 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with four beds, each with white bedding and a wooden headboard. There are wall-mounted lamps and framed Arabic calligraphy on the walls.

Standard Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Emaar Andalusia
Makkah City Center
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
3.6 out of 5, Good, 59 reviews
The price is €160
includes taxes & fees
5 Aug - 6 Aug
Emaar Andalusia

About this property

EMAAR GRAND

This hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request.
EMAAR GRAND offers 885 air-conditioned accommodations with slippers and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at EMAAR GRAND, you'll be within walking distance of Great Mosque of Makkah. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 15-minute walk of Great Mosque of Makkah and The Clock Towers
As a guest of EMAAR GRAND, you'll find concierge services and dry cleaning/laundry services. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 25 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
  • Self parking fee: SAR 100 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002106

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property is also known as

EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah

EMAAR GRAND Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 81 reviews
Rating 8 - Good. 17 out of 81 reviews
Rating 6 - Okay. 7 out of 81 reviews
Rating 4 - Poor. 8 out of 81 reviews
Rating 2 - Terrible. 17 out of 81 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff clean place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bhatti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were clean and comfortable and food was nice
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel
Stayed 15 nights in Jan 2025
Verified review

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and service
Stayed 9 nights in Sep 2024
Verified review

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel all around. Close to Haram, very polite and helpful staff. Excellent restaurant highly recommend
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel, amazing stay, staff mamager very helpful
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

glen

Good staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel not too far from the Masjid Al Haram
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Khalid

Liked: Staff & service, property conditions & facilities
Tha hotel cleaning is great so is the staff. You feel welcome by the staff.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reception team

Excellent team in reception specially rahaf Excellent location.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Sumon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and ticks all the boxes
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable for young people to the Haram and it’s busy aria
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulliah ir was great but need to have micro wave in the room
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Ndeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you need to stop you make people pay breakfast online and when we go to the hotel, the hotel say we did not pay when I was to the front desk. Three people have the same problem so that is not fair
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Zafeer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort

Walking distance to haram.

Hotel is very busy due to location. Not recommended with young families due to on very busy commercial road.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multilingual staff at the reception would be much appreciated.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around a 15/20mins walk from Al Haram.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Bilquees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious.

It was a good stay. Had issues with towels though. Only one bath towel for 3 adults. Had to phone, go down to reception and ask the cleaners before we were given 3 towels.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Habeeb

Disliked: Cleanliness, amenities, property conditions & facilities
While lobby of the hotel is really clean and smells good and having decent proximity to Haram for the price (~15 mins walk), the toilet is very dirty. You can tell no thorough cleaning is done in the toilet for the longest time. The rugs smell and you can visibly see sentiment of dirts in every corner of the toilet despite the black tiles!!!!!
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Shabbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom very dirty Small room for 4 person
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Abul

Liked: Amenities, property conditions & facilities
Shows pictures on Expedia Emaar grand it’s not correct they gave room on next store which is make me bit unhappy and no room service at the property it’s unusual but overall everything is ok and considering
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff too horible not professional Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

y

Room service is not good Most of the time there is no one at the front desk
Stayed 3 nights in Feb 2025