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Makarem Umm Al Qura Hotel

4.0 star property

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Photo gallery for Makarem Umm Al Qura Hotel

Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Front of property
Hallway
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Ajyad Street, Makkah, Ar Rawabi
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬
  • Place, The Clock Towers
    ‪3 min drive‬

Room options

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Makarem Umm Al Qura Hotel

A restaurant, a 24-hour business center, and 24-hour room service are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Makarem Umm Al Qura Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Great Mosque of Makkah. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from The Clock Towers
  • Free local-area shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Al Taai Restaurant - This restaurant serves breakfast and lunch.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 12:30 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 10002241
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura

Makarim Hotel

Makarim Umm Alqura

Makarim Umm Alqura Hotel

Makarim Umm Alqura Hotel Mecca

Makarim Umm Alqura Mecca

Umm Alqura Hotel

Umm Alqura Makarim

Umm Alqura Makarim Hotel

Makarim Umm AlQura Hotel Makkah/Mecca

Makarem Umm Alqura Hotel Mecca

Makarem Umm Alqura Hotel

Makarem Umm Alqura Mecca

Makarem Umm Alqura

Makarem Umm AlQura Hotel Makkah/Mecca

Makarem Umm Al Qura

Makarem Umm Alqura Hotel

Makarem Umm Al Qura Hotel Hotel

Makarem Umm Al Qura Hotel Makkah

Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 161 out of 387 reviews
Rating 8 - Good. 108 out of 387 reviews
Rating 6 - Okay. 74 out of 387 reviews
Rating 4 - Poor. 22 out of 387 reviews
Rating 2 - Terrible. 22 out of 387 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Irfan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and good customer care, I must mention a name Imran Hussain who guided us on many issues as we were not able to speak Arabic language. I recommend this place to stay not far and a free bus shuttle 24/7.
Stayed 5 nights in Feb 2026

6/10 Okay

Roaa

Stayed 2 nights in Feb 2026

10/10 Excellent

hamidullah

Stayed 2 nights in Feb 2026

8/10 Good

Anwar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room the staff were nice! One thing Expedia messed up on was I pay for breakfast an extra and it wasn’t added on to my package very disappointing!
Stayed 2 nights in Feb 2026

10/10 Excellent

Md Masudur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent people with excellent service. Alhamdulilllah
Stayed 4 nights in Feb 2026

10/10 Excellent

Gada

Stayed 5 nights in Jan 2026

8/10 Good

Asif Ali

Travelled with family
Liked: Amenities
Upon check in the flush in the toilet was not working. Ww reported to the front desk they sent a maintenace operative straightaway but it him about half an hour to fix it and during this time we were unable to use the toilet. Later we received a call from the customer services and i expressed about my disappointment and they apologised for the inconvenience and that was it. Other staffs were friendly and responded positively to our request for cleaning and getting toileteries etc. The hotel is ideal for a group but not for an individuals. It is about 30 mins walk from Haram and we never got to use thd shuttle service because they would leave an hour early of salat times. We had to take a taxi everytime and paid 15 riyal. There us too much traffic to go to Haram so had to get off the taxi after a short ride and walked to Haram. Not ideal for thise who wants to.perform every salat at the Haram. However the hotel has a proper mosque within the hotel and also has a seperate section for ladies. Overall the hotel is good for the price we paid. The restaurant manager Yasir was amazing. There are a few shops including a barber which was a good advantage. I asked for an upgrade and was willing to pay extra but was told that all rooms were standard and same. I personally rate the hotel 2*.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jahan jab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2026

10/10 Excellent

Mir

Liked: Amenities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanvir

Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

Muska

Stayed 3 nights in Dec 2025

6/10 Okay

Uzma

Liked: Cleanliness, amenities, property conditions & facilities
No cleaning without request. Shuttle service was very disorganized
Stayed 2 nights in Dec 2025

10/10 Excellent

Hannan

Liked: Cleanliness, staff & service, amenities
Clean nice staff close by Haram but have to leave early for Salah by an hour shuttles don't go at Salah time.
Stayed 1 night in Dec 2025

10/10 Excellent

Farhan

Stayed 3 nights in Dec 2025

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Nouman

Liked: Cleanliness, amenities, property conditions & facilities
Gave me free upgrade to a suite.. excellent service and great hotel..not to far from the mosque.
Stayed 2 nights in Nov 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
The studio room with king bed and two bath rooms was excellent. The hotel shuttle services needs improvement. Bus was not very frequent and space was not available on return due to other non-resident hotel users using our bus.
Stayed 4 nights in Nov 2025

8/10 Good

Abdulhuseyn

Stayed 1 night in Nov 2025

8/10 Good

Abdumalik, Washington

Stayed 3 nights in Nov 2025

10/10 Excellent

Saikou oumar

Liked: Staff & service
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Mouhamadou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness
Stayed 2 nights in Oct 2025

6/10 Okay

Aisha

Disliked: Cleanliness
This hotel was a 3 star at most- not 5. The room was not well cleaned and the facilities were old. If you're willing to travel to the Haram, I would recommend choosing another hotel for a similar price the same distance away, but in much better condition. Was quite disappointed.
Stayed 5 nights in Nov 2025

10/10 Excellent

MOHAMED

Stayed 7 nights in Oct 2025

8/10 Good

Abdelmejeid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 5 nights in Oct 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
I get the hotel 330 in the morning. I need to get in. He told me I have to wait till seven in the morning and I told him I’m gonna pay the money for that time.
Stayed 1 night in Oct 2025