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Novotel Makkah Thakher City

4.0 star property
VIP Access

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Photo gallery for Novotel Makkah Thakher City

A modern lobby with seating areas, a reception desk, and a decorative wall.
A modern living room with a large flat-screen TV, a sofa with colorful cushions, a coffee table, and a large window offering a view of the desert.
A high-rise hotel with multiple floors, featuring a grid of windows and a prominent 'NOVOTEL' sign on the top.
Minibar, in-room safe, desk, laptop workspace
A restaurant with tables set for dining, featuring a decorative wall with a geometric pattern and a central design.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Twin Room, Multiple Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Family Twin Room, Multiple Beds

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A neatly made breakfast tray on a bed with a croissant, bowl of cereal, and glass of orange juice.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, 3 Single Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Superior Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Al Ebaa Hotel
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 655 reviews
The price is €76
includes taxes & fees
6 Aug - 7 Aug
Al Ebaa Hotel

About this property

Novotel Makkah Thakher City

Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Makkah Thakher City. During your stay, you'll be within walking distance of Masjid Al-Jinn. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Souk Al-Khalil and 6 minutes from Faqih Mosque
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness center, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002107
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 902 reviews
Rating 8 - Good. 150 out of 902 reviews
Rating 6 - Okay. 65 out of 902 reviews
Rating 4 - Poor. 29 out of 902 reviews
Rating 2 - Terrible. 53 out of 902 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SAYED IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and amenities on site.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Emiljan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience at Novotel . Their staff are amazing.best breakfast. Everything there is fantastic
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hamijatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, great staff. Great shuttle service, I cannot truly find faults. Highly recommended.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mumtazbanu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel I would recommend try it out and if I come back again i will stay here
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and professional personnel. Excellent room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kawtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, extremely clean and staff are brilliant! The prayer room is very good, equipped with Qur'an, has clean carpets and sofas as well. The restaurant is very big, much to choose from!
Stayed 12 nights in Mar 2026
Verified

8/10 Good

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trainee Shahid at the front desk did a good job and all other staff are also very helpful and friendly. Hotel is neat, clean and not far from Haram.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Munther

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

amir I

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent breakfast, good room service and safe. I will definitely come again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tahir Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services outclassed ❣️❣️ Loved it
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good at all
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was okay . Good place to go
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Abdirisak

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mohammad Nadim

Liked: Cleanliness, staff & service, amenities
Spotless and nice staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

naiyf

Liked: Cleanliness, amenities, property conditions & facilities
Actually really nice and a shuttle is there 24hrs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Abd El Fattah

Liked: Cleanliness
Nice Hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Abdul Qadeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and area, friendly staff, excellent breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
All time favorite this is my 10 viste to hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

azza abdelsamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel will recommend it to anyone
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rasheed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

NAVIED-UL

Nice
Stayed 2 nights in Mar 2026