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Tilal Jabal Alkabah

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Aerial view
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Lobby
Minibar, in-room safe, soundproofing, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
7569 Jabal Al Kaabah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪10 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Deluxe Room (King)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, City View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Panoramic Suite, City View (Tiara King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, City View (Quad)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Panoramic Suite, 1 Bedroom, City View (King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room (Grand)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Twin Room, 1 Single Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Lobby
Hilton Hotel & Convention Jabal Omar Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is €147
includes taxes & fees
7 Jun - 8 Jun
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Tilal Jabal Alkabah

Along with a restaurant, this smoke-free hotel has a 24-hour business center and a complimentary children's club. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Tilal Jabal Alkabah offers 251 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Tilal Jabal Alkabah gets high marks from our customers. During your stay, you're just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a free kid's club, a concierge, and luggage storage
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The luxury Tilal Jabal Alkabah also features a complimentary children's club, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Midan - Onsite fine-dining restaurant.
Shalimar - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 250 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000423
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 264 reviews
Rating 8 - Good. 58 out of 264 reviews
Rating 6 - Okay. 23 out of 264 reviews
Rating 4 - Poor. 9 out of 264 reviews
Rating 2 - Terrible. 8 out of 264 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Farouq

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean fast services the check-in process is a lil strange
Stayed 1 night in Jan 2026

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a great stay and perfect for families. Located within a 5-minute walk from King Fahd gate. The hotel is modern, clean and the staff provided a great service. The service at breakfast was fantastic - the chef who made pancakes and omelettes was engaging and friendly. The cleaners, Aashiq and Ismail, were exceptional, friendly and very helpful. I agree with other guests that the rooms were a little tight, but they had all the amenities and were very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Syed A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hospitality, Very pleasant and persevering team members in every sphere. Every staff was exceptional. From welcome Front Office to Food & Beverages. House Keeping only set up an example of great show of cleanliness. But also displayed a high level of honesty. Inadvertently, I had left $300 and SAR 500 in the room. On return I found it exactly untouched. Houseboy Tapan we called and left a gift for him. Congratulations Hotel Tilal Jabal Alkabah you are the best. We will come back 💐
Stayed 4 nights in Dec 2025

10/10 Excellent

Sulaiman, Fountain Valley

Stayed 2 nights in Jan 2026

10/10 Excellent

Amira

Stayed 6 nights in Dec 2025

10/10 Excellent

Motya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent this property is amazing. Short walk to the Haram the staff are really polite Service is excellent Parking was Eazy I recommended it
Stayed 1 night in Dec 2025

10/10 Excellent

shahbaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service and response was a high standard. Highly rated.
Stayed 3 nights in Dec 2025

4/10 Poor

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff kept me waiting for long despite getting confirmation email from platform. I realised thst he did nt have the delux room and kept me waiting for 30 plus minute and at the end gave me upgrade.
Stayed 1 night in Dec 2025

10/10 Excellent

Ahsa Nabil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and our room was clean. Good location as well. Only thing is we didn’t get room service throughout our stay and had to call for toilet tissue and bin change, however they sent someone within 5 minutes. Overall, we were happy!
Stayed 6 nights in Nov 2025

4/10 Poor

Imran

Travelled with family
Disliked: Amenities, property conditions & facilities
It started with the check in when the front desk staff did not accommodate our request to have our family on one floor even though we were all on the same booking. We asked multiple times and they didn’t care. Secondly the rooms and bathrooms were very very small and not as clean as expected from a 5 star hotel. Furthermore, the WiFi was very poor. Barely worked when neeeed. Lastly, even though the haram was 7 min walk. It’s important to let the guest know that there is a steep decline and incline while walking to it. Made it very difficult to walk there. Not ideal as this is marketed as a close to haram hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Fadumo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
Stayed 3 nights in Nov 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Ahmad Abdul

Stayed 5 nights in Aug 2025

10/10 Excellent

Abdumalik, Washington

All perfect!
Stayed 2 nights in Nov 2025

6/10 Okay

Fatema

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Abid

Disliked: Staff & service, property conditions & facilities, room comfort
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good breakfast and good service
Stayed 4 nights in Oct 2025

10/10 Excellent

Obaid, Birmingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Aws

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

SAQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

akbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Travelled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025