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voco Makkah by IHG

4.0 star property

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Photo gallery for voco Makkah by IHG

Banquet hall
Exterior
1 bedroom, premium bedding, in-room safe, desk
Café
Point of interest

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    ‪1 min drive‬
  • Kaaba
    ‪2 min drive‬
  • Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 3 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Multiple Beds, Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Room amenity

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

Similar properties

Superior Room, 2 Single Beds

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (592)
The price is €42
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Novotel Makkah Thakher City

About this property

voco Makkah by IHG

Central hotel with 6 restaurants connected to a shopping center in Makkah
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Voco Makkah by IHG offers 4321 shared accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at voco Makkah by IHG. During your stay, you'll be connected to a shopping center, and within walking distance of Abraj Al-Bait Towers. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi
  • Options for a bite to eat include 6 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from King Fahad Gate
There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly voco Makkah by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 60 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 60.00 per person
  • Covered self parking fee: SAR 80 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Online
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006217
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah by IHG.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 346 reviews
Rating 8 - Good. 54 out of 346 reviews
Rating 6 - Okay. 20 out of 346 reviews
Rating 4 - Poor. 9 out of 346 reviews
Rating 2 - Terrible. 14 out of 346 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahidur

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Tadj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 3 nights in Dec 2024

2/10 Terrible

Ahmed, New Jersey

Stayed 5 nights in Apr 2025

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Mohammad

Stayed 2 nights in Mar 2025

10/10 Excellent

Abda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, the service was excellent! The hotel is new and very clean. The room service was amazing and our bedroom was made everyday .
Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with complimentary shuttle

Amazing trip and excellent friendly staff - especially the guy at the front desk. Also offer luxury coach shuttle service to the Haram and back 24/7 for not extra charge. Really peaceful hotel. Last time I stayed right near the Kaabha but that was too hectic and much more expensive. This was more peaceful and relaxing. Great value for money and nice find. Coming back from Friday prayers too a long time but other that the other days were much less.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yusif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
All over Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Aftab, Kitchener

Stayed 1 night in Apr 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Clean and organized Improvement: need tonensure shower 🚿 hot water is working
Stayed 2 nights in Apr 2025

10/10 Excellent

Nishar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco Makkah is decent hotel to stay and 1.5 to 2 kms by walk to 🕋
Stayed 3 nights in Mar 2025

10/10 Excellent

Ahmed

Stayed 5 nights in Mar 2025

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohammad Fardeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great customer service.
Stayed 1 night in Mar 2025

6/10 Okay

Wajeeha

Liked: Cleanliness, property conditions & facilities
The hotel and services like housekeeping are definitely top notch, staff is really courteous and well trained, it gives you 5 star feeling thanks to the cleaning crew. However, hotel should try to go above and beyond in providing luggage transportation to nearest taxi stand when there are blockades due to salah. I was with my mom who was on a wheel chair and it was a really difficult experience. We had to request management to allow luggage to be dropped off at the hotel entrance. Its not on the hotel but it would be great for customer experience to have bell boys drop you to nearest taxi stand (charge to our bill ofcourse). Moreover please work on the wifi, doesn’t load videos and really slow.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent I love this hotel to middle Eastern standards it’s a 5 star hotel but to the American standards it’s okay .. but I loved the staff and location and room service was outstanding I will be staying here again insh Allah for sure !
Stayed 9 nights in Feb 2025

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Hamad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

8/10 Good

PERVEZ

Stayed 5 nights in Mar 2025

8/10 Good

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
Poor shuttle service to Haram . During our stay no service at least from midnight fo Fajar and staff won’t tell you that’s is NOT running at this time . May be they can have a dedicated person to guide people about shuttle service . Walking is give or take 40 minutes to Haram . Rooms are nice and clean with modern amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Abdullah

Stayed 2 nights in Mar 2025