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deSatu Hotel

3.5 star property

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Photo gallery for deSatu Hotel

Exterior detail
Shower, free toiletries, hair dryer, slippers
Superior Twin Room
Reception
Children’s activities

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Komplek Centre Point Blok D-1, Gang Buntu, Medan, Sumatera Utara, 20231
  • Place, Grand City Hall
    ‪9 min walk‬
  • Place, Medan Mall
    ‪10 min walk‬
  • Place, Sun Plaza
    ‪2 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Twin Room

Shower, free toiletries, hair dryer, slippers

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Shower, free toiletries, hair dryer, slippers

Premium Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Shower, free toiletries, hair dryer, slippers

Premium Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, slippers

Deluxe Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Shower, free toiletries, hair dryer, slippers

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

deSatu Hotel

Hotel in Medan with a 24-hour front desk
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
DeSatu Hotel offers 73 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

During your stay at deSatu Hotel, you'll be within walking distance of Grand City Hall. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • 11 minutes by foot from Grand City Hall and a 2-minute drive from DeliPark Mall Medan
As a guest of deSatu Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. DeSatu Hotel also features room service (during limited hours), shopping on site, and a front-desk safe. For a fee, parking is available.

This 3.5-star Medan hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 16,000 per night)

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: IDR 200000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: IDR 16000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

deSatu Hotel Hotel
deSatu Hotel Medan
deSatu Hotel Hotel Medan

deSatu Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 4 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Bargain Price in a Decent Area

The hotel is located in the downtown area with a mall and a number of restaurants close by (Marine is fabulous. The staff were friendly and helpful and the room was clean and comfortable. An issue was the small window yhat looked directly (as in less than a meter) into another building under construction next door. This really should be disclosed as a "no window" room since you can"t have a smidgen of privacy with the curtain open.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas, Cogan Station

Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Darwin

Average
Stayed 2 nights in Nov 2024

6/10 Okay

Darwin

Liked: Property conditions & facilities
average
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location and good value for money
Stayed 3 nights in Jun 2024

10/10 Excellent

Wenny

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quite a small room but it is a clean, suitable for short day trip or transit. Location is a plus, besides the shopping mall.
Stayed 1 night in Jan 2022

8/10 Good

Naoki

Liked: Cleanliness, staff & service
駅から徒歩数分のロケーションなので、空港からのアクセスが良い。ショッピングモールがすぐ隣にあるのも便利。比較的新しく清潔感のあるホテル。ペットボトルの水、ティッシュ、ミニ冷蔵庫、湯沸かし器、歯ブラシなどは一切ありません。朝食もありません。泊まるだけなら安くて便利。
Stayed 1 night in Jul 2025