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Four Points by Sheraton Medan

4.0 star property

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Photo gallery for Four Points by Sheraton Medan

Gazebo
Meeting facility
Meeting facility
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Laundry

Explore the area

View in a map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119
  • Sun Plaza
    ‪3 min drive‬
  • University of North Sumatera
    ‪5 min drive‬
  • Medan Mall
    ‪6 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Medan

Hotel in Medan with a full-service spa and a 24-hour fitness center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a conference center are onsite. Change of bedsheets is available on request.
Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Four Points by Sheraton Medan, you'll be within walking distance of Plaza Medan Fair. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, Thai massages, or facials at Puncak Alam Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Rahmat International Wildlife Museum & Gallery and a few minutes from Plaza Medan Fair
Four Points by Sheraton Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, spa services, and barbecue grills are also featured at Four Points by Sheraton Medan. Self parking is free.

This 4-star Medan hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Eatery
  • The Onyx

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (230 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are available for IDR 350000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan