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Hotel Sumatera

2.5 star property

Photo gallery for Hotel Sumatera

Lobby
Front of property
Standard Room | Bathroom
Restaurant
Deluxe Room

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212
  • Place, Great Mosque of Medan
    ‪3 min walk‬
  • Place, Maimun Palace
    ‪9 min walk‬
  • Place, Medan Mall
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
Property entrance
Kama Hotel
Kesawan
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
3.6 out of 5, Good, 20 reviews
Kama Hotel

About this property

Hotel Sumatera

A restaurant, coffee/tea in a common area, and conference space are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Hotel Sumatera offers 25 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Satellite television is provided.

Bathrooms include showers with hydromassage showerheads. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Sumatera, you're just a quick walk from Great Mosque of Medan. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, a porter, and luggage storage
  • Within a 10-minute walk of Great Mosque of Medan and Maimun Palace
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Hotel Sumatera also features multilingual staff, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Medan hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Sumatera has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 8 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sumatera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that clothing is optional at Hotel Sumatera.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Sumatera.

Property is also known as

Hotel Hotel Sumatera
Hotel Sumatera Medan
Sumatera Medan
Hotel Hotel Sumatera Medan
Medan Hotel Sumatera Hotel
Sumatera
Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan

Hotel Sumatera Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2021

6/10 Okay

ao-chan, NGO, JPN

Liked: Staff & service, amenities
部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
Stayed 3 nights in Jan 2020

4/10 Poor

Roesmal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019