This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free breakfast. WiFi in public areas is free. Change of towels is available on request.
Ayenda Jardin de Provenza offers 8 accommodations with designer toiletries and complimentary toiletries. Cable television is provided.
Bathrooms include showers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Ayenda Jardin de Provenza, you're just a quick walk from Lleras Park. Free breakfast and free WiFi in public areas are available.
Free continental breakfast served daily
Free WiFi (speed: 50+ Mbps)
Services include tour or ticket assistance
Just a 3-minute walk from Lleras Park and 8 minutes by foot from Poblado Park
Free breakfast is available daily. WiFi is free in public spaces.
This 3-star Medellín hotel is smoke free.
Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Designer toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
20-inch TV with cable channels
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Ayenda Jardin de Provenza
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.
Property is also known as
Ayenda Jardin de Provenza Hotel
Ayenda Jardin de Provenza Medellín
Ayenda Jardin de Provenza Hotel Medellín
Ayenda Jardin de Provenza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They have a ridiculous policy of locking the hotel at 8 pm. Even if you just want to go for dinner, you have to ring the bell and sometimes wait 10-15 minutes for somebody to come down and unlock the door. Feels like a prison!
Not safe !
They didnt want to call for a taxi when i left. Had to take taxi from the street ! What a shame !
They working with venezolan driver for comission and he was far away ! Poor place no elevator. Breakfast very poor. No air-con.
I would strongly recommend avoid this place even if its cheap !
I really liked the massage. The service is excellent.
JOHN
Stayed 1 night in Aug 2022
6/10 Okay
Marco
Travelled with partner
3 Dec 2024
Liked: Cleanliness
Gran ubicación (en la entrada a Provenza), lo malo fue que se supone que es un alojamiento con recepción 24hrs. PERO, le ponen seguro a la puerta principal, y al momento de querer salir pasando la media noche, no encontré a nadie que pudiera abrirme, así que ya no pude salir y quedé encerrado.
Marco
Stayed 2 nights in Nov 2024
6/10 Okay
Eric, Quebec
24 Oct 2024
Liked: Cleanliness, staff & service, amenities
Nice room but the air conditionning unit was broken. The room was very hot the first night.
Esta sobre el area más ruidosa de la ciudad.
Si va a estar dentro de esa
Área al menos tendría que tener vidrios o soporte adicional para
Reducir el ruido exterior
Fue imposible descansad
Well very very bad.. my room window was on the street where the music , very loud, starts from mid day until 3 am!! I asked to changed room but they said yes the first night but when I went to the reception the next they said it wasn’t possible..I ask for a refund and the owner said no!! The staff arrives at 7-8 am and chat loud to each other from one floor to the other, never worries about the clients rest!!! Plus some additional constructions starting very early in the morning.. the staff never ask you if you need any help or anything!! Never been to such a horrible place with unhelpful staff and a boss who doesn’t care about his clients.. I DO NOT RECOMMEND THIS PLACE AT ALL!!!
La propiedad es muy hermosa y acogedora y el personal muy amable. Solo una recomendación deben cambiar los colchones de las camas porque son incómodos, muy duros.
Todo muy bien, excelente trato. Lo único malo son sus contactos que están sobre la cabecera de la cama no servían estaban muy flojos y no se podían cargar los celulares