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City Express Plus by Marriott Medellin Colombia

3.5 star property

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Photo gallery for City Express Plus by Marriott Medellin Colombia

Lobby
Lobby
Free daily continental breakfast
Reception
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 4 Sur, # 43 A 08, Poblado, Medellín, 50022
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Santafé Mall
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪11 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

City Express Plus by Marriott Medellin Colombia

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
City Express Plus by Marriott Medellin Colombia offers 141 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations are furnished with king sofa beds. Beds feature Egyptian cotton sheets. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
With your stay at City Express Plus by Marriott Medellin Colombia, you're connected to a shopping center and just a quick walk from Santafé Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Río Sur Shopping Center and 6 minutes by foot from Santafé Mall
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A fitness center, a terrace, and a vending machine are also featured at the business-friendly City Express Plus by Marriott Medellin Colombia. A free area shuttle within 10 kilometers is available. Free self parking is available.

This 3.5-star Medellín hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
City Express Plus by Marriott Medellin Colombia has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free area shuttle up to 10 kilometres
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 120000 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 170000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 120000 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express Plus by Marriott Medellin Colombia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel City Express Plus Medellin Medellin
Medellin City Express Plus Medellin Hotel
City Express Plus Medellin Medellin
City Express Plus Medellin Hotel
Hotel City Express Plus Medellin
City Express Plus Hotel
City Express Plus
City Express Plus Medellin

City Express Plus by Marriott Medellin Colombia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 398 reviews
Rating 8 - Good. 94 out of 398 reviews
Rating 6 - Okay. 35 out of 398 reviews
Rating 4 - Poor. 17 out of 398 reviews
Rating 2 - Terrible. 24 out of 398 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with a real nice view, only thing was the shower it can improve.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 5 nights in Oct 2025

6/10 Okay

Karel Kevin, Dakota, Oranjestad

Stayed 7 nights in Oct 2025

4/10 Poor

Katinka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor selection
Stayed 2 nights in Oct 2025

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The breakfast, the breakfast set up, and the breakfast staff were amazing. Our stay exceeded our expectations. We would definitely consider staying again if returning to the area. It is in a very convenient location walking distance to many restaurants, shopping and other places.
Stayed 7 nights in Aug 2025

2/10 Terrible

Grettel

Travelled with family
Disliked: Amenities
hotel have perfect location, with perfect and very nice and safe area, however , room doesnt have at least a mini refrigeraton and ice is only located at lobby floor, rooms are small for the price and beds terrible , pillows and mattres poor quality, and breakfast was also poor for hotel price and staff at breakfast was rude and with very poor atention and rushing to close, and when turist ask for simple things like eggs they get mad and answer in a very rude manner, im very dissapointed and doesnt plan to come back, terrible experience in pereira and medellin too this vacation
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in medellin

It was really nice located and the people were very friendly. Rooms were nice and clean and continental breakfast is good but theres a coffeeshop downstairs that makes great breakfasts as well.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , excelente localizacion
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff,especially Wber in the breakfast room. Rooms were clean and quiet. Conveniently located near to a supermarket and two major shopping centers within walking distance.
Stayed 6 nights in Apr 2025

6/10 Okay

CHANGMIN

Business traveller
Disliked: Room comfort
not that bad (but not that so good)
Stayed 1 night in Apr 2025

4/10 Poor

Lam

Liked: Staff & service
Disliked: Property conditions & facilities
The room is small. It does not have a refrigerator, an electric water kettle, or a microwave. The safe does not work. Staff was called but it was not fixed at all. While the lobby staff are nice, some can’t speak English. They don’t have receipt in English, which is inconvenient for work travel reimbursement process.
Stayed 3 nights in Apr 2025

10/10 Excellent

David, miami

Liked: Cleanliness, property conditions & facilities
Ex elwnte
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel team are nice people
Stayed 1 night in Feb 2025

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly area for residents and tourists.
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well served , very good situated and safe ..
Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient location , clean and kind personnel
Stayed 1 night in Feb 2025

10/10 Excellent

Zygmunt

Stayed 4 nights in Jan 2025

10/10 Excellent

Maribel

Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel, Heredia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

SHARMAIN

Liked: Amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean place, great city views, great breakfast.

This hotel was amazing. The view was lovely. It was immaculately clean and the staff weee super helpful even with my limited Spanish.
Stayed 1 night in Sep 2024