Hotel El Zarzo

4.0 star property
VIP Access

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Photo gallery for Hotel El Zarzo

Front of property
Creator video - submitted by The Fancy Friend
Bar (on property)
Front of property
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
CRR 38 10 A 29, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel El Zarzo

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
Hotel El Zarzo offers 15 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include complimentary toiletries and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel El Zarzo. During your stay, you're just a quick walk from Lleras Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a multilingual staff and an elevator
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Lleras Park and 6 minutes by foot from Poblado Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel El Zarzo also features multilingual staff and an elevator.

This 4-star Medellín hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Hotel El Zarzo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: COP 80,000 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Zarzo

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 80000 per person
  • Airport shuttle fee: COP 152000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel El Zarzo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Zarzo Hotel
Hotel El Zarzo Medellín
Hotel El Zarzo Hotel Medellín

Hotel El Zarzo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 300 reviews
Rating 8 - Good. 33 out of 300 reviews
Rating 6 - Okay. 3 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 5 out of 300 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ideally located, close enough to all the action you can walk but far enough away you can relax.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
Beautiful rooms, convenient location, great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Zarzo is a beautiful boutique hotel with exceptional customer service, clean rooms, and the
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jose M.

Liked: Cleanliness, amenities, property conditions & facilities
Great room and even better staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, property conditions & facilities
Great rooms great staff wonderful experience. The location is perfect tucked away from the Main Street but walkable to everything. The room was really spacious.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool vibe at this hotel. The rooftop bar has spectacular views and the food/cocktails are excellent. We almost felt guilty eating here too often because while we wanted to check out other locations, the food here was so good! (Try the club sandwich. It is excellent). The staff are really excellent, they go above and beyond to make sure you're taken care of and this is a pretty quiet hotel for El Poblado.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Christ

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Davonda

Liked: Amenities
I had an amazing stay! As a solo female traveler, safety is always a top priority for me, and I felt completely comfortable and secure the entire time. The staff were kind, welcoming, and attentive they truly made the experience even better. It’s located in a prime location so it’s close to everything. The deluxe room was very spacious, clean, and well-maintained, which made my stay feel relaxing and luxurious. I also loved the rooftop bar, such a great vibe and the perfect spot to unwind. I would absolutely stay here again and highly recommend it to anyone, especially solo travelers!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pinkas

Liked: Cleanliness, staff & service, amenities
Modern and very stylish hotel. Professional and very friendly staff. Exceptional breakfast and wonderful roothtop bar
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Amazing staff and very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melad

Liked: Cleanliness, property conditions & facilities
Hidden gem in Medellin. Very cool property and the rooms were spacious and spotless. Great location with walking distance to the night life but tucked away. The staff was great and helpful, breakfast was included. This hotel is great for couples or solo travellers. The room was designed to have a very high end feel with great finishes. We can’t wait to come back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, nice location, and clean room.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in medellin

Great stay, beautiful place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant smaller hotel. Quiet but in a great location for those seeking more excitement. Excellent restaurant and rooftop bar. Professional and accommodating staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the right boutique hotel in the right area. Excellent service. The rooftop bar is a wonder. Excellent amenities. A friend recommended it to us and we would go you!
Verified

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel. Great rooms, rooftop bar, breakfast. The service was wonderful. I’ll call out Fillippe and Carlos in particular.
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
This is the best hotel in medellin everything you expect from a boutique hotel. Victor tge manager is amazing and juana who checked me in was incredible. The hotel facilites and rooms are spacious and well appointed. I will for sure stay there every time i go.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rey A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Zarzo is a very nice boutique hotel, great design, beautiful and comfortable rooms, an amazing rooftop bar and great restaurant.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Zarzo

Great location to stay and enjoy the night life. Lots of amazing restaurants and shopping close by. Highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent, better value, option to the nearby Click Clack hotel.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
From the staff to the rooms everything was amazing! The staff were very helpful in giving amazing tips about places to go and really get a good perspective on the city and all its wonders! The food at the restaurant was spectacular and the views and privacy was what made this experience place shine! Huge shoutout to Juan our server he had a great attitude and made our stay even more memorable.
Morning Coffee
Tuna tartar with cassava
Tiraditos de atún
Stayed 7 nights in Oct 2025
Verified

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful just like the pictures on websites. My only constructive criticism would be to have another mirror in bedroom.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Amalay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 3 nights in Feb 2025