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Hotel Poblado Plaza

3.5 star property
VIP Access

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Photo gallery for Hotel Poblado Plaza

Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Terrace/patio
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carrera 43 A No 4 Sur 75, Avenida El Poblado, Medellín, Antioquia, 50022
  • Place, Golden Mile
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Santafé Mall
    ‪5 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Poblado Plaza

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Change of towels is available on request.
Hotel Poblado Plaza offers 84 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Poblado Plaza. During your stay, you're just a quick walk from Santafé Mall. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Restaurante Poblado Plaza
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from Oviedo Shopping Center and 4 minutes by foot from Santafé Mall
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Poblado Plaza also features a garden, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Medellín hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Restaurante Poblado Plaza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Poblado Plaza

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Poblado Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Poblado Plaza
Poblado Plaza
Estelar Poblado Plaza Medellin
Hotel Poblado Plaza Hotel
Hotel Poblado Plaza Medellín
Hotel Poblado Plaza Hotel Medellín

Hotel Poblado Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 499 out of 766 reviews
Rating 8 - Good. 196 out of 766 reviews
Rating 6 - Okay. 42 out of 766 reviews
Rating 4 - Poor. 13 out of 766 reviews
Rating 2 - Terrible. 16 out of 766 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities
Staff,
Stayed 3 nights in Dec 2025

10/10 Excellent

Cristhian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar especial
Stayed 1 night in Dec 2025

6/10 Okay

Juan Antonio

Business traveller
Disliked: Staff & service
the staff at the restaurant could be more attentive to the guest needs.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent.I arrived late and the guard helped us get the luggage out of the car and up to our room The whole staff are very friendly and very helpful.The room was quite and very clean.The best breakfast I ve had in all the different hotels I ve stayed in.They recently upgraded the whole hotel When we come to Medellin we only stay here The location is excellent.Near 2 major malls.The area is very safe I couldn't ask for more Thank you staffyour great.
Stayed 1 night in Nov 2025

10/10 Excellent

EDUARDO

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 6 nights in Nov 2025

10/10 Excellent

Irma luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si gracias
Stayed 9 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities
Everything was good … thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I cannot remember the last time I enjoyed a stay like this! The staff are extremely service-oriented, all very warm and welcoming. The bed was quite comfortable, the room very sizeable and the breakfast more than adequate. The area felt safe, is very walkable, and close to multiple restaurants and two malls. I had zero complaints for my entire stay there, and would definitely go back again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis E

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 9 nights in Nov 2025

8/10 Good

Noel, MIAMI

Stayed 3 nights in Nov 2025

10/10 Excellent

Lurden A Barrett, Laurel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel overall, excellent service, great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Luzette

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything clean room and personel
Stayed 9 nights in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything is especial
Stayed 5 nights in Nov 2025

10/10 Excellent

Ivette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel superó mis expectativas. Era la primera vez que lo visitaba y me gustó mucho. Está accesible a tiendas, restaurantes y lugares de interés solo caminando. El personal es extremadamente amable, atenta y servicial. Fui a celebrar mi cumpleaños y tuvieron el detalle de regalarme una torta y dejarme una felicitación en el cuarto. El desayuno era variado y delicioso. Sin duda, volvería a visitar este hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel with hidden charges and front desk staff who don’t even know what the hotel offers. They send information about airport transportation through text messages, but the help desk isn’t even aware of it. This is not a hotel worth staying at — they barely offer more than just a bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great place Great area the best location in Medellín shopping restaurants walking distance public transportation or private parking great breakfast and had meals at the bar and restaurant in evening were very delicious, beautiful setting outside for restaurant and bar, The staff is very friendly and plenty to tend to your needs. Many speak English I had the Jr suite and was very nice Showers are nice plenty of pressure and hot water large bed but could have a little better mattress for my preference. You may be around Colombia Royalties Tv, Movie stars Models Politicians VIP’s of nation’s business influencers and HPP offers great tours of Colombia away from the city on very nice buses pick-up and drop-off at the hotel. Secured and well staffed and you can get good sleep because it’s very quiet area after busy day of activities. Room service offer until 12:00am they have a mini fridge with cold drinks and chips, peanuts, candy in room. I have and will book another stay with this great place in Medellín.
Stayed 14 nights in Oct 2025

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service.The staff is very attentive
Stayed 2 nights in Oct 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place, Very dedicated people, amazing treat. Share to everyone for the service and kindnes
Stayed 3 nights in Oct 2025

10/10 Excellent

JOSEPH, SUNNY ISLES BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey, The Woodlands

Stayed 8 nights in Sep 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, gym agreement is awesome
Stayed 5 nights in Sep 2025