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Hotel Portales Del Campestre

3.0 star property

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Photo gallery for Hotel Portales Del Campestre

Outdoor dining
Outdoor dining
Front of property – evening/night
Standard Double Room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Carrera 41 No.16B Sur-81, Medellín, Antioquia, 50022
  • Place, La Frontera Park
    ‪2 min walk‬
  • Place, Santafé Mall
    ‪18 min walk‬
  • Place, Oviedo Shopping Center
    ‪19 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Down duvets, desk, free cots/infant beds, rollaway beds

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Down duvets, desk, free cots/infant beds, rollaway beds

Standard Triple Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Down duvets, desk, free cots/infant beds, rollaway beds

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Portales Del Campestre

An outdoor pool, a steam room, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Hotel Portales Del Campestre offers 16 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Portales Del Campestre. During your stay, you're just a quick walk from La Frontera Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a steam room
  • Just a 3-minute drive from Santafé Mall and a few minutes from Lleras Park
Hotel Portales Del Campestre offers its guests an outdoor pool and a steam room. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Portales Del Campestre. Limited free parking is available on a first-come, first-served basis.

This 3-star Medellín hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:30 AM to 9:30 AM.
Portales - Onsite restaurant. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 8:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends

Restaurants on site

  • Portales

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 4 to August 5:
  • Business center

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portales Del Campestre

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 50000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 50000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portales Campestre
Hotel Portales Campestre Medellin
Portales Campestre
Portales Campestre Medellin
Portales Campestre Medellin
Hotel Portales Del Campestre Hotel
Hotel Portales Del Campestre Medellín
Hotel Portales Del Campestre Hotel Medellín

Hotel Portales Del Campestre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 210 reviews
Rating 8 - Good. 56 out of 210 reviews
Rating 6 - Okay. 25 out of 210 reviews
Rating 4 - Poor. 10 out of 210 reviews
Rating 2 - Terrible. 8 out of 210 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities
todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the rooms are big and comfortable, the breakfast is delicious, I can’t say enough good things about this hotel
Stayed 5 nights in May 2024
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the staff is great ! My second stay and I plan to go back !
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a super central location, close to the best places in Medellín. 100% recommended.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

David Russell

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay completely. If I go back to Medellin I definitely would stay there again.
Stayed 15 nights in Aug 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is great,excelent location, good breakfast,the bathroom needs an upgrade.
Stayed 22 nights in Jul 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friendly. Property is very nice.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was in a quiet neighborhood. There is also a wonderful cafe bistro close by. The staff was very friendly and helpful. The breakfast was delicious as well. Would definitely stay here again.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carlos Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent localization clean and safe The personal was very gentle and with good information about the city.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Is Very quiet and private
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

elkin

Liked: Cleanliness, property conditions & facilities
Great
Stayed 11 nights in Sep 2022
Verified

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not open and there was no notification that it would be closed. Staff were great. Breakfast was good.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2023
Verified

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. I paid for a room with air conditioning, minibar, full refrigerator in a one story hotel. When I arrived, I was placed in a room with no air-conditioning, no minibar, no full size refrigerator, had to go down the stairs with luggage, and theyvadvised mento open the barless window and use the fan. They moved mento another room the next day but the owner refused to reimburse me for their false advertising and screw up. It doesn't matter if the hotelnis $30 or $400 a night. You provide what the customer pays for! Waste of a hotel!!!
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Ilich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place isn’t what it’s described as. From the outside it looked okay but once we were ready to check in we had to wait until after 3pm. The room was horrible terrible smell the sheets old and furniture musty we reserved a room with two beds instead they fixed a sofa bed and after it was changed by a single bed with a metal dangerous frame. The receptionist couldn’t refund or or relocate the us we couldn’t stay the room smell was so bad we got nausea. At the end we left and had to find another place to stay with since neither the hotel or the application could assist us. My mom is 65 years old and we were basically left in the street while it rained.
The restroom was okay but really outdated.
Chair dirty
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, property conditions & facilities
El personal muy amable. Pero la habitación no tenía aire acondicionado ni ventiladores. El clima era fresco. Pero no todas las personas le agrada estar sin aire o ventilador. Todo lo demás súper.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Muy aseado
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Muy buen servicio en general
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Cristian

Liked: Staff & service, property conditions & facilities, room comfort
Muy tranquilo Relajado
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Hernando F

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésima experiencia!

Pésima experiencia. Lo reservamos por su ubicación y particularmente porque entendimos que se trataba de un hotel boutique. Sin embargo, nos encontramos con un hotel viejo y con una habitación en muy malas condiciones. Las persianas estaba rotas, las camas sonaban, pésima iluminación, almohadas sin ningún confort y los linos con olor a viejo. Además los baños antiguos y con muy mala apariencia, el televisor viejo, etc. El precio no tiene nada que ver con la calidad del hotel. Lo único destacable fue que nos permitieron cancelar las noches adicionales que estaban reservadas con la promesa de reembolso del dinero pagado por la mismas y sin penalidad alguna.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Eduardo L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Portales del Campestre maravilloso lugar.

La estancia por una semana fue exquisita, maravilloso trato, el personal muy afable, especialmente el mesero, todo muy limpio, encantador lugar, pero no se les ocurra pedir nada del Minibar,es extremadamente caro rozando la ridiculez, abusivo los precios.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Raul

Un muy buen hotel con habitaciones limpias y cómodas. Personal amable y desayunos buenos.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta
Stayed 7 nights in Apr 2025