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Wellcomm Spa & Hotel

4.0 star property
VIP Access

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Reception
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Reception
Couples treatment room(s), steam room, Turkish bath/hammam, hydrotherapy
Standard Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
11-37 Carrera 43E, Medellín, 050021
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Lleras Park
    ‪8 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Wellcomm Spa & Hotel

Hotel with a full-service spa, 5-minute walk to Poblado Park
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Wellcomm Spa & Hotel offers 25 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters. 40-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Wellcomm Spa & Hotel. During your stay, you're just a quick walk from Poblado Park. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Indulge with hot stone massages, hydrotherapy, or body scrubs at the spa
  • Amenities include a front-desk safe, an elevator, and a communal living room
  • Within a 10-minute walk of Poblado Park and Lleras Park
  • Airport shuttle service available for a fee
Wellcomm Spa & Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at Wellcomm Spa & Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Wellcomm Spa & Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wellcomm Spa & Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Wellcomm Spa & Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Wellcomm Spa & Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 385 reviews
Rating 8 - Good. 43 out of 385 reviews
Rating 6 - Okay. 23 out of 385 reviews
Rating 4 - Poor. 9 out of 385 reviews
Rating 2 - Terrible. 10 out of 385 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ELVIS, las vegas

very niceplace
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in very good location

Nice hotel in a very good location on a lovely leafy street full of cafes and bars. Very nice room but lots of noise from street. Rooftop restaurant serves great food and excellent service.
Stayed 7 nights in Sep 2025

10/10 Excellent

OSMAN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great and very amazing service
Stayed 8 nights in Sep 2025

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Be aware!! We had $400usd stollen from our bag in the hotel room! We counted the cash we had the morning after we checked in, we exchanged $100 and put the rest back into a secure pocket in my backpack, then stored it in the closet during our stay. 2 days after we checked out, we realised money was take at Wellcomm - from the time we checked out until when we went to pay for a tour, my bag didn’t leave my sight. We reported it to the hotel immediately. What’s worse than the outcome - the hotel taking zero responsibility and showing no sympathy, was the poor communication from the hotel manager. I was constantly following up with the reception staff, however, the manager didn’t bother to reach out in this stressful time. They knew we wanted to report to the police, but still took from Wednesday - Monday to respond..at this point they asked if we were sure it was taken, to which I responded again, yes. They then responded with ‘the outcome is negative’ .. the reasons given was because in the 20months open, it hadn’t happened before (this is ridiculous as there’s always a first), as well as us reporting it after we left (we hadn’t realized but reported it immediately) and because there are safes (our belongings should be safe in the room, regardless) Very disappointing. I always thought those who say they had money stollen out of their hotel room must have spent it, lost it or misplaced it, but it happened to us. Nice hotel, but if anything goes wrong, they wont help.
Stayed 5 nights in Aug 2025

10/10 Excellent

John Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was transported to a bit of heaven for a few days, with more than friendly staff, wonderful massages, and food to die for. This is my go-to stop in the future...........and I am coming back. Gracias por todos.
Stayed 6 nights in Aug 2025

10/10 Excellent

ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where friendly, and the room was great in a good location. Had no issues in my stay.
Stayed 8 nights in Aug 2025

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It did not have a few things I accustomed too, like hair dryer and iron. Other than that good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, nice ambience, good Spa.
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ilan

Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was great except that the room was small and no windws.
Stayed 4 nights in Aug 2025

6/10 Okay

Ivelize

Liked: Cleanliness, staff & service, room comfort
“The hotel is very clean and pleasant, though some areas could benefit from updates. The landscaping could be better maintained, the spa showers are quite small, and the guest rooms feel a bit tight. The towels show signs of wear and are not as soft as expected. The staff is kind and hardworking, though they sometimes appear tired, likely due to long hours. The spa offers discounts, but guests need to request them in order to benefit. At check-out, we requested a detailed invoice, but the staff was unable to provide it and promised to send it by email, which unfortunately never arrived.”
Stayed 5 nights in Aug 2025

8/10 Good

Andiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the terrace. I didn’t like the room at all too small
Stayed 4 nights in Aug 2025

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomm Hotel and Spa was great, from the staff to the location, food and view. The rooftop bar is awesome, staff was friendly, polite, warm, they made our stay difficult to leave, i highly recommend this hotel and i’m looking forward to stay here again!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Raul, Ponce

Stayed 4 nights in Aug 2025

10/10 Excellent

Raul, Ponce

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen trato y servicio por todo el personal
Stayed 5 nights in Aug 2025

10/10 Excellent

Damaris, Orlando

Stayed 4 nights in Jul 2025

10/10 Excellent

Damaris, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super clean, staff super nice and good food. Massage were the best ever!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Spa Package! Do not leave this property without trying the SPA package. You will not regret it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in El Poblado, nice are to stay Service of each member is special Just an opportunity in the rooftop, service could improve.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph Giovanni, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wellcomm Spa & Hotel Medellín is a great choice in El Poblado! Located in a lovely neighborhood within easy walking distance to countless restaurants and cafés, it makes exploring the area a breeze. The breakfast is decent and satisfying, and while the windows can’t be opened, the rooms are comfortable and well-maintained. Overall, a pleasant and convenient stay in Medellín.
Stayed 3 nights in Jul 2025

10/10 Excellent

Blanca Astrid

Stayed 5 nights in Aug 2025