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Best Western Crater Lake Highway White City/Medford

2.5 star property

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Photo gallery for Best Western Crater Lake Highway White City/Medford

Lobby
Lobby
Coffee service
Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Air-conditioning

Explore the area

View in a map
2020 Leigh Way, White City, OR, 97503
  • Place, White City Library
    ‪3 min drive‬
  • Place, Lithia & Driveway Fields
    ‪14 min drive‬
  • Place, Oregon Shakespeare Festival
    ‪27 min drive‬
  • Airport, Medford, OR (MFR-Rogue Valley Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a nightstand, a chair, and a picture on the wall.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed;Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed;Pet Friendly)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Sofa, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 King,Mobility Accessible,Bathtub,Pet Friendly Room,Microwave and Refrigerator,Wi-Fi,Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Queen Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Separate Bedroom, Queen Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Sofa, Wi-Fi

  • Sleeps 4

2 Queen Beds,Non-Smoking,Pet Friendly Room,Microwave and Refrigerator,Sofa,Wi-Fi

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

View all photos for 2Queenbedsnosmoksofabedforonepersonmicrowaverefrigeratorwififullbreakfast

Premium bedding, desk, laptop workspace, blackout curtains

2Queenbedsnosmoksofabedforonepersonmicrowaverefrigeratorwififullbreakfast

  • Sleeps 4

2Queenbedsnosmoksofabedforonepersonmicrowaverefrigeratorwifipetfriendlyroomfullbreakfast

  • Sleeps 4

View all photos for Accessible Room

Premium bedding, desk, laptop workspace, blackout curtains

Accessible Room

  • Sleeps 2

View all photos for Accessible - 1 Kingmobaccbathtbmicrfgsofawifinsmkfull Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

Accessible - 1 Kingmobaccbathtbmicrfgsofawifinsmkfull Breakfast

  • Sleeps 2

View all photos for Accessible - 1 Kingmobaccrollshpetfrdmicrfgwifinsmkfull Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

Accessible - 1 Kingmobaccrollshpetfrdmicrfgwifinsmkfull Breakfast

  • Sleeps 2

View all photos for 1 King Bednsmkpetfrdmicrfgwififull Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

1 King Bednsmkpetfrdmicrfgwififull Breakfast

  • Sleeps 2

View all photos for 1 King Bednsmkmicrfgwififull Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

1 King Bednsmkmicrfgwififull Breakfast

  • Sleeps 2

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About this property

Best Western Crater Lake Highway White City/Medford

This hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Crater Lake Highway White City/Medford gets good marks from our customers. During your stay, you'll be within walking distance of White City Library. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • Just a 4-minute drive from TouVelle State Recreation Site and 10 minutes from Rogue Valley Family Fun Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Crater Lake Highway White City/Medford offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Crater Lake Highway White City/Medford also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this White City hotel.

Guests are served free buffet breakfast on weekdays from 5:30 AM to 9:00 AM and on weekends from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:00 AM on weekdays and 5:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Crater Lake Highway White City/Medford.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookside Inn White City
Brookside White City
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
La Quinta Inn And Suites White City
Brookside Inn
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
Brookside Inn Suites
Best Western Crater Lake Highway White City/Medford Hotel
Best Western Crater Lake Highway White City/Medford White City

Best Western Crater Lake Highway White City/Medford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 533 out of 1008 reviews
Rating 8 - Good. 235 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, and the staff was absolutely fantastic!
Stayed 2 nights in Feb 2026

6/10 Okay

gregory

Liked: Staff & service
Disliked: Amenities
Room not especially clean, specifically the floor needed mopping. I'm really tired of no housekeeping while at the hotel--no bed being made up, no refresh of coffee or tea pods, no emptying of trash cans. The only staff I saw was the front desk staff, who were excellent. I understand that staff are expensive, but they're also an integral part of a hotel stay. Sad what's happened to the hotel industry.
Stayed 2 nights in Feb 2026

10/10 Excellent

Greg

Stayed 2 nights in Jan 2026

10/10 Excellent

Tahnee

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia, Klamath Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in all departments!
Stayed 1 night in Jan 2026

10/10 Excellent

Harvey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 5 nights in Jan 2026

10/10 Excellent

yingzhang

Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always stay here. Staff is great, rooms are clean and comfortable. Close to everything you need.
Stayed 2 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So let me start from the beginning I booked a room for four days day we got to the room. One of the beds was broken. The boxspring on the toilet was not attached to the floor and there was some type of disgusting film in the bathtub. I called and let them know about it while I was gone they sent maintenance into my room after I asked them not to put in. Let anybody in there while I was not there and it just so happened that the next morning I got an emergency phone call that there was a family emergency at home and I had to leave so I went downstairs and checked out after tonight. The gal at the front desk told me that I had to contact Expedia for my refund for the two nights that I wasn’t there so when I did, Expedia contacted the management at the hotel and the management said no because I lied and my behavior was out of character because I they refused to switch me rooms they would not that is why I left and they would not give me a refund well they tried to say that I was a local and they don’t rent their rooms to locals which I am not. I live in Springfield Oregon but because my drivers license had an address from eight years ago because they don’t give stickers out anymore, they called me a liar. They totally discriminated against me would not refund my money because they said I had an attitude when I did nothing, they said my behavior was out of context, and then I threw a tantrum when they would not give me a room, which is a complete lie, I would not suggest staying
Stayed 4 nights in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Clean quiet room.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jan 2026

10/10 Excellent

huang jingbin

Stayed 2 nights in Jan 2026

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Sage H

Liked: Cleanliness, staff & service
The Staff was very Friendly
Stayed 5 nights in Dec 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2025

10/10 Excellent

Asmita

Stayed 1 night in Dec 2025

10/10 Excellent

Rosario

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Nice facility with pool and gym, both open long hours.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

2/10 Terrible

HSUAN-KAI

Disliked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

cindy

Stayed 3 nights in Dec 2025

10/10 Excellent

Luis, Monterey Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect to spend the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities
Wonderful front desk, super clean and very accommodating.
Stayed 1 night in Dec 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The building and facilities are on the newer side and comfortable, but we were put near the elevator and ice machine. It was loud all night. The hotel was no where near full and I specifically mentioned wanting a quiet room. The breakfast was subpar for a Best Western and I've stayed in many as a regular traveler for business/work. When we inquired about a late check out, we were informed it would have a charge. In noting this was unusual, compared with our typical experience, it came up that I'm a Diamond Select member. In noting that, the check in would have been different as well and I'll leave it at that. I could have given a lower score, however the facility itself was good.
Stayed 1 night in Dec 2025