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Al Mukhtara International Hotel

1.0 star property

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Photo gallery for Al Mukhtara International Hotel

Reception
Front of property
Standard Triple Room | Bathroom
Restaurant
Standard Double Room

Reviews

5.6 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
North Side central Area, Madinah, Al Madinah Province, 42331
  • Place, Prophet's Mosque
    ‪11 min walk‬
  • Place, The Green Dome
    ‪11 min walk‬
  • Place, Al-Baqi Cemetery
    ‪13 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • Sleeps 5
  • 5 Single Beds

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About this property

Al Mukhtara International Hotel

This smoke-free hotel features a 24-hour front desk. Housekeeping is available on request.
Al Mukhtara International Hotel offers 476 accommodations with air conditioning. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Al Mukhtara International Hotel, you'll be within walking distance of Prophet's Mosque.
  • Amenities include an elevator
  • Within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
Al Mukhtara International Hotel offers its guests an elevator. The front desk is open around the clock.

This Madinah hotel is smoke free.

Property amenities

Parking and transport

  • Limited on-site parking

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007215
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Mokhtara International Hotel
Mokhtara International Madinah
Mokhtara International Hotel Madinah

Al Mukhtara International Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 12 out of 36 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lubna asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Vajilath Beevi

Not too bad
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Mohammad

Liked: Cleanliness
Good
Stayed 15 nights in Mar 2025
Verified

2/10 Terrible

Shakeel

Disliked: Staff & service, amenities, property conditions & facilities
Bad customer service and rooms are very small no space to walk. Bathrooms are not clean, very very poor service
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Waheed

Very unhelpful and uncourteous check-in employees. No help offered, no flexibility demonstrated when their card terminal did not work and blamed the problem on me! Good location otherwise, and quiet room!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anwar

Disliked: Amenities
Not clean enough!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good they need to focus more on customer service
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Rafiq

Disliked: Cleanliness, amenities
When I contacted at front desk they shocked me that we don't have the reservation, when i showed her confirmations number they ask me to have a seat after 1hr when i asked the progress they said we found reservation but payment is not made In shorts after a long hustle they took the picture of my credit card statement and gave me a room key Room was very small and smelly
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
The office stuff lazy as hell . Waiting around 3 hours to check in Room dirty and small Not worth the money
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Riyaz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean room and surrounding areas, filthy, reception staff especially females very rude. Can’t speak English. Nil room service during our stay. We had to empty our own rubbish. No clean towels. Dirty water dripping from the ceiling above our bathroom on to towel rail and on to the hair dryer. Bathroom floods, maybe blocked plumbing. Unsafe.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Sabir

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedroom had cockroaches and very dirty rug
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

PG KHAIRUL KHALIL

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of cigarette fumes at the hotel rooms and corridors, and at times coming out of the AC ducts; eventhough I'm staying at a non-smoking rooms/floors (I requested change of room at day 2 of 5 nights). Carpets are dirty. Apart from that, staff were nice and friendly.
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

Ali

Liked: Amenities
Disliked: Cleanliness, staff & service
Room stuck of smoke pillow was dirty won’t come back.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

ZAHER

Disliked: Cleanliness, property conditions & facilities, room comfort

2 Star Experience

Uncomfortable beds. Safe wasn't safe. Washroom is too small. Shower water would leak all over the ground. The lavatory faucet only poured out scorching hot water.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice

Not as advertised hotel. The cleaness does not represent the review mark it get on the app. On arrival, they asked us to check the room before checkin in (frist time I see this). We were very disapointed. We decided to checkin in a another hotel. Location is good (4 mins walk to masjid) and staff are nice. We ckeckout on the first night (of a three night stay). Cancellation took for ever. Never again
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Riaz Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service no room service phone was working, no 120 Volt outlet was provided and when asked they said buy outside a converter safety box can’t operate so all valuables should carry outside with customer service can’t speak English language and difficult to explain what the issue we have
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t let the perfumed lobby fool you.

Upon arrival, we saw that the room’s carpet was littered with stains. The bathroom ceiling was leaking and no working light. Asked front desk to change rooms, that took up to 3 hours. New room wasn’t that much better off. Our key card wouldn’t work, had to get front desk to help multiple times. No accommodations besides a kettle in the room. Not worth it.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Murat

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Temizlikçinin odaya tükürdüğüne şahit olduğum otel.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Mohammed

Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ILHAMI

Stayed 1 night in Nov 2025
Verified

6/10 Okay

Shehla

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ASHWANI

Stayed 2 nights in Feb 2025
Verified

6/10 Okay

sarfaraz

Liked: Cleanliness
Stayed 6 nights in Dec 2024