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Rotana Al Mesk Hotel

2.0 star property

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Photo gallery for Rotana Al Mesk Hotel

Front of property
Lobby lounge
Restaurant
Bar (on property)
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
2708 Alhaytham Bin, Abi Sinan Bani Khidr, Madinah, Madinah, 42311
  • Place, Al-Baqi Cemetery
    ‪7 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 5
  • 4 Single Beds

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About this property

Rotana Al Mesk Hotel

This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free WiFi in public areas. Housekeeping is available on request.
Rotana Al Mesk Hotel offers 112 air-conditioned accommodations with safes and slippers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and minibars (stocked with some free items). Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on request.
During your stay at Rotana Al Mesk Hotel, you're just a quick walk from Prophet's Mosque. Free WiFi in public areas is available.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and locker space
  • Just a 4-minute walk from Al-Safiya Museum and Garden and 7 minutes by foot from Prophet's Mosque
Rotana Al Mesk Hotel offers its guests a front-desk safe. WiFi is free in public spaces.

This Madinah hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rotana Al Mesk Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10004058
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Rotana Al Mesk Hotel Medina
Rotana Al Mesk Medina
Rotana Al Mesk
Rotana Al Mesk Hotel Hotel
Rotana Al Mesk Hotel Madinah
Rotana Al Mesk Hotel Hotel Madinah

Rotana Al Mesk Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 20 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 11 out of 62 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mohammad

Liked: Amenities
It was ok, a little smelly..
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good. I wouldn’t stay there.

Very old building, smells really bad. You can see from the pictures old room, closet, electrical outlets, and the AC was loud. Lots of noise and WiFi was very very weak signal. Building definitely needs upgrade.
Stayed 1 night in Aug 2024

8/10 Good

Numan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Edgar, Lawrence

Travelled with group
Liked: Staff & service, property conditions & facilities
It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.
Stayed 1 night in Oct 2023

6/10 Okay

Moheeb

Stayed 2 nights in Oct 2023

6/10 Okay

TAREQ S A Y, HAWALY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Sep 2023

4/10 Poor

Ahmad

Stayed 1 night in Sep 2023

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 1 night in Aug 2023

8/10 Good

Samer

Stayed 1 night in Jun 2023

4/10 Poor

Yacine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!
Stayed 3 nights in Apr 2023

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 3 nights in Apr 2023

2/10 Terrible

Saiyed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Rashed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Acceptable

Like: Acceptable place near to Haram and Qoba walk market Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof
Stayed 2 nights in Dec 2022

6/10 Okay

Jacob

2/10 Terrible

Mohamad

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing

2/10 Terrible

Md

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel. Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam

8/10 Good

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

2/10 Terrible

Waleed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Rafiqul

Stayed 1 night in Jul 2022

10/10 Excellent

Shamsul

Stayed 4 nights in May 2022

8/10 Good

Azfar

Travelled with family
Stayed 1 night in May 2022

4/10 Poor

AYMN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The staff uncooperative, no cleaning at all
Stayed 3 nights in Apr 2022

8/10 Good

Anwar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2022

10/10 Excellent

Pervaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

ErtugrulBey, California

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.
Stayed 1 night in Jan 2021