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AC Hotel Melbourne Southbank

4.0 star property

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Signature Suite, 1 King Bed, City View
2 bars/lounges
Exterior
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, DFO South Wharf
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (View)

Superior Room, 2 Double Beds (View) | View from room

Superior Room, 2 Double Beds (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 3 Twin Beds

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About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 610 reviews
Rating 8 - Good. 120 out of 610 reviews
Rating 6 - Okay. 36 out of 610 reviews
Rating 4 - Poor. 12 out of 610 reviews
Rating 2 - Terrible. 13 out of 610 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AJ

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Talitha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too good

Great city views. Close to the motorway. The hotel itself was beautiful. The room was great and the highlight was the restaurant. One of the best burgers I’ve had! The infinity pool at night was the cherry on top.
Stayed 1 night in Jun 2025

10/10 Excellent

Tianchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Location suited
Stayed 1 night in Aug 2025

2/10 Terrible

Mojthaba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its not cleaned at all
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , easy walk to shops and convention centre
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a hidden gem this hotel. Clean. Friendly staff. Conveniently located. Priced well. Short walk to Southbank area. Give it a go. Thanks for a nice few days!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leow

Stayed 2 nights in Jul 2025

10/10 Excellent

Roena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a city view and was completely blown away over it! Our bathroom had blue stains in sink and a half broken door but everything else was absolutely devine
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to access the DFO and surrounding Southbank eateries.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there, the staff were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

Stayed 2 nights in Jul 2025

10/10 Excellent

Leow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near DFO
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kurtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff didn’t seem to care about certain requests and had to remind them over and over about a request I had made. Constantly chasing them up.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Unreal service, unreal room, the downside is the noise of the pipes above my room. Other than that it was unreal!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tekori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean excellent customer service and great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are really friendly and helpful. The hotel facilities are great, the swimming pool and gym are nice, clean and tidy. The hotel room is clean with good room facilities, would recommend everyone to visit!
Stayed 1 night in Jun 2025

8/10 Good

Scott

Stayed 3 nights in Jun 2025

10/10 Excellent

Chenyang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and friendly. Breakfast is average.
Stayed 3 nights in Jun 2025

4/10 Poor

Maddie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The service between the staff felt inconsistent. On check in the man that checked us in was lovely and let us know what was included in our package. When we went to utilise our package we felt weird as none if the staff seemed to know what we were talking about (eg: welcome champagne, room credit & parking).
Stayed 2 nights in May 2025

10/10 Excellent

Lincoln

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Relaxed and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying here…

First time staying here. Nice room, big gym (for a hotel) and cool, heated pool.
Stayed 1 night in May 2025