AC Hotel Melbourne Southbank

4.0 star property

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Signature Suite, 1 King Bed, Non Smoking, City View
Superior Room, 2 Double Beds, Non Smoking (View) | View from room
Exterior
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking (View)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 567 reviews
Rating 8 - Good. 113 out of 567 reviews
Rating 6 - Okay. 32 out of 567 reviews
Rating 4 - Poor. 12 out of 567 reviews
Rating 2 - Terrible. 12 out of 567 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Stayed 1 night in May 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location as you can walk everywhere you want to go to. The staff are exceptional friendly and always pleasant. Always get a great night's sleep as it's away from noise of Melbourne CBD. Great food places within 20 minute walk so you can walk of the desert. Extremely clean also.
Stayed 1 night in May 2025

10/10 Excellent

Matt

Stayed 3 nights in May 2025

8/10 Good

Gaven

Comfortable
Stayed 1 night in Apr 2025

8/10 Good

Marina

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Upinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all over
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

sascha

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

veer

Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent for biz

Very clean and quiet, this is an excellent biz choice. Great gym. Neighborhood has lots going on. Highly recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, shower could have been better cleaned
Stayed 1 night in Mar 2025

10/10 Excellent

Simonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Rooms were simple, comfortable and clean. Staff were so friendly and helpful. Breakfast selection was wide, fresh and tasty. Only downsides would be parking is not under cover and a two min walk away, shops and restaurants around 7 min walk away.
Stayed 1 night in Mar 2025

4/10 Poor

Guido

Stayed 8 nights in Mar 2025

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

New hotel & very modern
Stayed 1 night in Mar 2025

10/10 Excellent

rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Everything was great. Staff were kind and helpful. Hotel is amazing and greta location near restaurants and shops and transit
Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Stayed 4 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and friendly staff but access is poor

Lovely, spacious comfortable room on the 10th room with great views of the city, freeways and tram depot. The shower/toilet was very cramped - you could not have swung a cat in it! The staff we interacted with were friendly, courteous and helpful. However, it should be noted that we never saw anybody at the concierge desk in the lobby and the reception is actually on the 7th floor. Parking is available, but it’s in the open on the other side of a busy street, meaning you may have to drag your suitcases a fair distance and negotiate the traffic. Breakfast was hit and miss depending on the time you arrived - hot one day but not the other and fresh fruit offerings were surprisingly poor given the proximity of the hotels to markets.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the AC Hotel Melbourne, friendly & helpful staff, excellent cleanliness, I will most certainly stay here again when working in the area, and will highly recommend to others :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Contemporary and clean.
Stayed 3 nights in Mar 2025