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AC Hotel Melbourne Southbank

4.0 star property

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
Signature Suite, 1 King Bed, City View
Outdoor dining
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, DFO South Wharf
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (View)

Superior Room, 2 Double Beds (View) | View from room

Superior Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

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About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the pool
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 639 reviews
Rating 8 - Good. 130 out of 639 reviews
Rating 6 - Okay. 36 out of 639 reviews
Rating 4 - Poor. 13 out of 639 reviews
Rating 2 - Terrible. 14 out of 639 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great amenities, clean rooms that had everything we needed, comfy bed with good variety of pillows. Easy parking and super easy access on and off highway. Restaurant buffet breakfast was impressive as was the dinner!
Stayed 1 night in Nov 2025

10/10 Excellent

lance

Stayed 2 nights in Nov 2025

6/10 Okay

Meagan

Liked: Staff & service
Disliked: Cleanliness
Hi, we enjoyed our stay but the room wasn’t clean. There was a lot of hair on the floor through the room and bathroom and old food crumbs that were there when we arrived and weren’t cleaned when we had the room reset. It did make us wonder how clean the rest of the room was when we saw that. We hope that feed back helps. Many thanks, Meagan Frewin
Stayed 2 nights in Nov 2025

10/10 Excellent

FOLASADE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They have an excellent customer service
Stayed 2 nights in Oct 2025

8/10 Good

Jack, Mount Duneed

Liked: Cleanliness, property conditions & facilities
Pool is good but exposed to winds. Not heated for winter, only small area
Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Speedy check in, clean room - great amenities!! Will definitely return :)
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything fabulous Staff very welcoming Room stylish, has everything you need for an overnight city stay and very clean! Loved it and will be back!!
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocktail on arrival
Stayed 2 nights in Oct 2025

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MCEC , if you are comfortable walking through car parks and under the highway for 5 minutes at night. Great service . Check your statement carefully as they overcharges me for breakfasts, but rectified it promptly .
Stayed 3 nights in Oct 2025

10/10 Excellent

Bree

Stayed 1 night in Oct 2025

6/10 Okay

Don

Liked: Staff & service
Disliked: Property conditions & facilities
Running toilet was annoying
Stayed 1 night in Oct 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return here again and again!

The service and authenticity of the lovely staff stand out so much. We stayed two nights and it was a little admin bungle from our side that had it under 2 different names. From the outset Kevin in reception was just so lovely.. explained the error and how to fix it. Then my booking was for the next night and the last on reception was amazing at 9pm at night. We will return based on the property and its outstanding people, which lets face it can ruin even the best of accommodation. Well done AC Hotel. You were perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for work- it was comfy and nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lachlan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, hotel was in a great location, easy to get to places in walking distance to most areas we needed to get to.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kendra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was absolutely amazing. The DFO is a quick five minute walk which was amazing. The breakfast every morning is well worth the price and the staff each morning was lovely. Every part of our stay was top tier. I can't recommend this hotel enough. Seriously. They went above and beyond each day, even leaving a fruit bowl in our room halfway through the stay, and offering little lavender service that was super cool. I would definitely stay here again! 10 out of 10. Highly recommend.
Stayed 7 nights in Sep 2025

8/10 Good

Tina

Stayed 3 nights in Oct 2025

10/10 Excellent

fidel

Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Ivor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

AJ

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Talitha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too good

Great city views. Close to the motorway. The hotel itself was beautiful. The room was great and the highlight was the restaurant. One of the best burgers I’ve had! The infinity pool at night was the cherry on top.
Stayed 1 night in Jun 2025

10/10 Excellent

Tianchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025