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Aparthotel

MainStay Suites Kew

4.0 star property

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Front of property
One Bedroom Residence | Living area
Three Bedroom Townhouse Residence | Living area
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Three Bedroom Residence | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

Explore the area

View in a map
19-21 Walpole Street, Kew, VIC, 3101
  • Place, University of Divinity
    ‪5 min walk‬
  • Place, St Vincent's Private Hospital
    ‪10 min walk‬
  • Place, Swinburne University of Technology
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

Room, Multiple Beds, Non Smoking (Efficiency)

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency)

Room, 1 Queen Bed, Non Smoking (Efficiency)

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

MainStay Suites Kew

Suburban aparthotel units with kitchens and furnished balconies
This smoke-free aparthotel features an outdoor pool, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
MainStay Suites Kew offers 35 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at MainStay Suites Kew, you'll be within walking distance of St Vincent's Private Hospital. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1999, this upscale aparthotel has 35 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Studley Park Boathouse and 7 minutes from Melbourne Cricket Ground
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of MainStay Suites Kew, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly MainStay Suites Kew also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Car not required
  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: AUD 350 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 35 units
  • 4 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Garden
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.7 percent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk, lockbox

Pets

  • Pets: AUD 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55 per night
  • High chair fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
MainStay Suites Kew offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Kew.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Kew
Aligned Corporate Residences Kew Kew
Aligned Corporate Residences Kew Aparthotel
Aligned Corporate Residences Kew Aparthotel Kew

MainStay Suites Kew Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 300 reviews
Rating 8 - Good. 125 out of 300 reviews
Rating 6 - Okay. 26 out of 300 reviews
Rating 4 - Poor. 6 out of 300 reviews
Rating 2 - Terrible. 4 out of 300 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and suited our needs
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights as I was visiting friends who lived in Kew. It was spacious. Staff were super friendly and helpful. Had some noisy neighbours one evening but the staff handled it efficiently. Next door to shops which was super handy. Really enjoyed my stay.
Stayed 5 nights in Jan 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Washing machine and dryer was an unexpected bonus.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Stayed 5 nights in Mar 2024

4/10 Poor

Tammy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Apartment was very dirty. Bins hadn't been emptied from previous guests. After having been moved to a new apartment as first one allocated was in worse condition, we chose to say nothing & clean it ourselves.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay. Close to shops and amenities and the staff are friendly and helpful. The apartment is clean, well equipped and spacious
Stayed 3 nights in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Carl

Travelled with family
Liked: Amenities
Needs a bit of a tidy up around the grounds of the buildings
Stayed 1 night in Oct 2023

8/10 Good

Beccy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area, clean, spacious, good amenities. Bit out dated.
Stayed 3 nights in Jan 2023

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Barb

Liked: Amenities, property conditions & facilities
I like the area to stay in when I am in Melbourne For me it is easy to drive to and park car etc. Stairs from carpark to ground level a bit of a trial. But I do appreciate car being under cover etc. It was hot this time and I happily found a fan for the bedroom ... So all things I needed were there
Stayed 1 night in Jan 2023

6/10 Okay

Azin

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was very spacious. The main bedroom had an ensuite and both had built in robes. There is a Woolworths next door and a short walk to the main road for trams. Staff at reception were very helpful.
Stayed 1 night in Dec 2022

8/10 Good

Robyn-Anne

Liked: Room comfort

Just as pictured

I was exactly what I expected.
Stayed 2 nights in Nov 2022

10/10 Excellent

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer service and the suites are spacious and comfortable. There are a lot of stairs within the property, so be mindful of that. I had a pram with me, and they kindly gave me a room on the ground floor. I couldn’t recommend it higher! I stayed for 2 nights with my family for a wedding. Perfect accommodation

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, room comfort

Great apartment in an ideal location in Kew.

Five day trip for a birthday celebration. Easy arrival, very good wifi in large and well appointed apartment. Love the location and keep coming back every year.
Stayed 4 nights in May 2022

8/10 Good

Jayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Out of hours Check in process was easy. There are a fair few stairs to get to the apartment, which isn’t that convenient if you’re like us with a toddler/pram. A bit of noise comes from the upstairs apartments, however apart from that our stay was nice and quiet and generally comfortable.
Stayed 1 night in Apr 2022

4/10 Poor

MICHAEL

Travelled with partner
Disliked: Property conditions & facilities
Situated in a very central position with all amenities ie shops, transport etc very close by and handy. Couldn't believe how dusty and somewhat dirty it was. It appears if hadn't been cleaned or dusted. Ensuite had hair all over the floor and basin. Walls very thin so unfortunately quite noisy
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Room is clean and comfortable
Stayed 1 night in May 2021

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, room comfort

Long weekend at Quest Kew

A wonderful long weekend in a 3 bedroom apartment with 5 adults. Clean, great bedding and very comfortable with every amenity. Just a few metres to a variety of cafes, restaurants and supermarket as well as the trams to the city and Box Hill. Great heating options throughout the apartment and highly recommend Quest Kew.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No explanation of how to access car park after hours despite 7 emails & 3 phone calls!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
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Stayed 1 night in Mar 2021

8/10 Good

Ann, Canberra

Liked: Cleanliness, amenities, property conditions & facilities
The property is in a great location but needs an update.
Stayed 7 nights in Dec 2020