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Aparthotel

Arrow on Swanston

3.5 star property

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Photo gallery for Arrow on Swanston

Enjoy a city view from the large window, with a comfortable bed, desk, and chair.
Efficient kitchen with microwave, kettle, and TV, perfect for meal preparation and dining.
Enjoy a bright and airy space with a sleek kitchen, comfortable sofa, and stunning city views.
Enjoy a panoramic city view from the dining area, featuring a table set for two and a cozy seating area.
Enjoy a formal dining experience amidst urban surroundings.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
488 Swanston Street, Carlton, VIC, 3053
  • Queen Victoria Market
    ‪7 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Rod Laver Arena
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Studio Apartment

Relax in a stylish room with a large bed, desk, and comfortable seating area.

Studio Apartment

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Enjoy a restful stay in this serene hotel room featuring a comfortable bed, a nightstand with a lamp and drawer, and a window with a view.

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Two beds with matching headboards and footboards, a desk, and a flat-screen TV are featured in this well-appointed room with a balcony and a large window.

Deluxe King Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Cozy retreat with a dining area, flat-screen TV, and balcony with city views.

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Relax in comfort with a large bed, a sofa, and a balcony offering a city view.

Two Bedroom Apartment

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

Enjoy a city view from the comfort of your room, featuring a large bed, balcony, and flat-screen TV.

4 Bedrooms Apartment

  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Relax in a stylish room with a large bed, nightstand, and mirror.

Two Single Bedroom Apartment

  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Relax in a spacious room with a large bed, nightstand, and window offering a view.

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Two single beds with patterned pillows and lamps on each side.

Triple Single Beds Apartment

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Enjoy a city view from the comfort of this spacious room featuring a large bed, desk, and chair.

Premium Penthouse Apartment

  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Relax in a stylish room with a large bed, city view, and bench.

Penthouse Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Relax in a cozy retreat with a neatly made bed and a functional nightstand.

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

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About this property

Arrow on Swanston

Family-friendly aparthotel with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Arrow on Swanston's great location. During your stay, you're just a quick walk from Melbourne Central. Free WiFi in public areas, an outdoor pool, and a restaurant are available. Built in 2003, this comfortable aparthotel has 200 apartments on 9 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a sitting area, and an LCD TV
  • Free WiFi
  • Enjoy a bite to eat at Cafe Crema, a café that serves local cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Lygon Street and Queen Victoria Market
Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business center and 4 meeting rooms.

Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available.

This 3.5-star Melbourne aparthotel is smoke free.

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre (9,688 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 736 out of 2628 reviews
Rating 8 - Good. 792 out of 2628 reviews
Rating 6 - Okay. 477 out of 2628 reviews
Rating 4 - Poor. 308 out of 2628 reviews
Rating 2 - Terrible. 315 out of 2628 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Noisy, fire door keep banging, shower was broken
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
hotel is nice but its not pet friendly
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
walking distance from tram station
Stayed 1 night in May 2025

10/10 Excellent

Pippa

Liked: Cleanliness, property conditions & facilities
friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Anneeh

Liked: Cleanliness, property conditions & facilities
i usually dont write reviews but this hotel is fab
Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
hotel is at perfect location
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
oroperty condition is top notch
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
great pplace
Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
safe and clean place
Stayed 1 night in May 2025

6/10 Okay

Warren

Liked: Cleanliness
Easy to get to. Cheap Traffic noise wasn't used too, lounge was low to the ground, found it hard to get off from, and the mattress was too soft for my liking. No hand towels and they didn't use fabric softener on the towels (very scratchy).
Stayed 1 night in May 2025

8/10 Good

Luana, Finch Hatton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is small but does the job and looks a little tired. The bed was comfortable but the pillows were flat. The hotel did give another 2 pillows when asked and they were ok but not great. Doona thin but ok. Aircon works. Small balcony but can go outside. TV did not work and was not repaired or replaced so don't expect to watch it. Overall great location and great shower.
Stayed 3 nights in May 2025

2/10 Terrible

Lucas, Quamby Brook

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, not what it looked like in photos. Beds uncomfortable. Main bed two singles pushed together. Definitely won’t go back. Bad communication from reception on arrival.
Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
charming and cozy
Stayed 1 night in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
great value for the price
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
great stay overall
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
exceeded expectations
Stayed 1 night in May 2025

10/10 Excellent

Bellay

Liked: Cleanliness, property conditions & facilities
room is exactly like the pics
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
one of the best hotel in melbourne
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
i love this hotel
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
easy parking and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
i love the ambience
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
walking distance from tram station. love it.
Stayed 1 night in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, property conditions & facilities
its safe and quiet
Stayed 1 night in May 2025

2/10 Terrible

Tonya

Disliked: Cleanliness, property conditions & facilities
The room didn’t match the photos at all. It was run down and very small. There were cockroaches in the bathroom and the tiles were moldy. We were supposed to stay 4 nights but checked out after 1
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025