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Best Western Queen Victoria Market Hotel

3.0 star property

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Photo gallery for Best Western Queen Victoria Market Hotel

A modern hotel room with a large window, a desk, a chair, a TV, a wardrobe, and a small green stool.
A modern hotel lobby with wooden tables and chairs, a reception desk, and a mounted sign indicating it's the Best Western Victoria Market Hotel.
A modern lobby with a marble wall, an elevator, and a seating area with tables and chairs.
A city skyline with modern high-rise buildings and a mix of older structures.
A hotel room with two beds, a desk, and a chair. There is a large window with a city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
77 - 79 Capel Street, West Melbourne, VIC, 3003
  • Place, Queen Victoria Market
    ‪2 min walk‬
  • Place, University of Melbourne
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, Multiple Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk, a TV, and a city view.

Executive Room, Multiple Beds, Non Smoking, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a hanging clothes rack, and a small trash bin.

Executive Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside table, lamp, and a flat-screen TV mounted on the wall.

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two smaller beds, a desk with a phone, a chair, a lamp, and a framed picture on the wall.

Executive Room, Multiple Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Executive Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, and a picture on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Best Western Queen Victoria Market Hotel

Along with a business center, this smoke-free hotel has express check-out and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Best Western Queen Victoria Market Hotel offers 36 accommodations with hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Best Western Queen Victoria Market Hotel. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Just a 2-minute walk from Queen Victoria Market and 11 minutes by foot from University of Melbourne
Public spaces have free WiFi. You'll find a business center on site. Best Western Queen Victoria Market Hotel also features multilingual staff, express check-out, and a front-desk safe.

This 3-star Melbourne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 22 for children

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Saturday (8:30 AM – 6:00 PM), and Sunday to Sunday (8:30 AM – 5:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 22 for adults and AUD 22 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 7:00 PM
  • Saturday - Saturday: 8:30 AM - 6:00 PM
  • Sunday - Sunday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Queen Victoria Market
Best Western Queen Victoria Market Hotel Hotel
Best Western Queen Victoria Market Hotel West Melbourne
Best Western Queen Victoria Market Hotel Hotel West Melbourne

Best Western Queen Victoria Market Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 141 reviews
Rating 8 - Good. 46 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 5 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and Queen Victoria market is just mins away.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Decent hotel in a good location but the room was very small.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Soile

Liked: Cleanliness, staff & service
Clean, fresh and new, great location. Value for money.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Frances

Liked: Amenities
Great location for shopping and the QV market. Helpful staff, very nice place.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nevenka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are extremely helpful and the room was very clean and well furnished and laid out.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness
Close to festival hall for concerts, central, quiet, comfortable good value, near queen vic markets and lots of food options
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and very caring so enjoyed our stay.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Room spotless
Stayed 1 night in Jan 2026
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously, well positioned for our needs.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Rhonda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No heating or cooling in room offered a heater from downstairs the window wasn’t even a window staff very friendly and room was clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JOSE H R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to downtown, clean, good price, no breakfast, delivery what promised…
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Saraswathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Great place
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom, staff were very friendly and helpful. We could store our bags before and after check in. Also quiet
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet, close to the Victoria Marked. Very friendly and helpful staff. Great place to stay!
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goid value hotel

Great location hotel, good value,
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great spot, quiet clean also friendly staff
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near lots of nice food places, easy to get to everywhere with the tram!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Courtney-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with many amenities - it was a joy to stay in this establishment.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Natasha

Liked: Staff & service, amenities, property conditions & facilities
Great location, close to Queen Vic Market. Parking is a small issue as it is not onsite, but there is plenty of parking at the market. Staff were very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean new and excellent service would highly recommend staying here !!
Stayed 1 night in Mar 2023