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Best Western Queen Victoria Market Hotel

3.0 star property

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Photo gallery for Best Western Queen Victoria Market Hotel

Executive Room, Multiple Beds, Non Smoking, City View
Interior detail
Executive Room, Multiple Beds, Non Smoking
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
77 - 79 Capel Street, West Melbourne, VIC, 3003
  • Place, Queen Victoria Market
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Place, Bourke Street Mall
    ‪17 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Queen Victoria Market Hotel

Along with a business center, this smoke-free hotel has express check-out and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Best Western Queen Victoria Market Hotel offers 36 accommodations with hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Best Western Queen Victoria Market Hotel. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Just a 2-minute walk from Queen Victoria Market and 11 minutes by foot from University of Melbourne
Public spaces have free WiFi. You'll find a business center on site. Best Western Queen Victoria Market Hotel also features multilingual staff, express check-out, and a front-desk safe.

This 3-star Melbourne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 22 for children

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Saturday (8:30 AM – 6:00 PM), and Sunday to Sunday (8:30 AM – 5:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 22 for adults and AUD 22 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 7:00 PM
  • Saturday - Saturday: 8:30 AM - 6:00 PM
  • Sunday - Sunday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Queen Victoria Market
Best Western Queen Victoria Market Hotel Hotel
Best Western Queen Victoria Market Hotel West Melbourne
Best Western Queen Victoria Market Hotel Hotel West Melbourne

Best Western Queen Victoria Market Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 130 reviews
Rating 8 - Good. 44 out of 130 reviews
Rating 6 - Okay. 6 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom, staff were very friendly and helpful. We could store our bags before and after check in. Also quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and great location.
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness
Close to festival hall for concerts, central, quiet, comfortable good value, near queen vic markets and lots of food options
Stayed 1 night in Oct 2025

8/10 Good

Natasha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, close to Queen Vic Market. Parking is a small issue as it is not onsite, but there is plenty of parking at the market. Staff were very friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Frances

Travelled with family
Liked: Amenities
Great location for shopping and the QV market. Helpful staff, very nice place.
Stayed 1 night in Oct 2025

10/10 Excellent

Nevenka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are extremely helpful and the room was very clean and well furnished and laid out.
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Anne-Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and rooms modern, within walking distance to the hospitals. Not many options for cafes close by. Lovely hosts who assisted when we needed to extend and then cut short our stay, very accommodating.
Stayed 3 nights in Aug 2025

8/10 Good

Ingrid

Stayed 1 night in Aug 2025

10/10 Excellent

Alofa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appointments

In the city for a week of medical appointments. Location just 10 minutes walk from Royal Melbourne and Peter Mac. 3 minutes to Victoria Markets. Plenty of places nearby to eat.
Stayed 5 nights in Jul 2025

8/10 Good

Brendan

Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Luke

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne again

Great budget location near QV Markets and Peter Mac Cancer centre. Room small but it is really only a place to sleep and shower
Stayed 2 nights in Mar 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a modern and up to date room. beds were comfy and wifi was fast. room did feel a little small but that wasn't a problem for me. A nice and fairly priced room especially considering the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to the tram, 3 min walk to the market, staff were helpful, pretty quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

8/10 Good

Heidi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Clean, room a bit small compared to price, very quiet considering inner city location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Great location - walking distance to lots of cafes and of course the markets. Easy access to trams.
Stayed 2 nights in Mar 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Awesome location, helpful team, lovely, clean and comfortable room.
Stayed 3 nights in Feb 2025

8/10 Good

Anne

Stayed 1 night in Feb 2025

8/10 Good

Lynne, Numurkah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a small room, no seating, just the bed.
Stayed 2 nights in Jan 2025