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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Executive One Bedroom Apartment
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Bourke Street Mall
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Citadines on Bourke Melbourne

Family-friendly aparthotel with a fitness center and a sauna
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Steps from Her Majesty's Theatre and 5 minutes by foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2909 out of 4926 reviews
Rating 8 - Good. 1545 out of 4926 reviews
Rating 6 - Okay. 326 out of 4926 reviews
Rating 4 - Poor. 98 out of 4926 reviews
Rating 2 - Terrible. 48 out of 4926 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Leighton

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Tao

Business traveller

Lower than expected

I used to stay at Citadines in Japan and Singapore which were great experiences. I was expecting similar level of service. Unfortunately it turned out that this one is not as good as expected. 1. The property was not in very good condition. The revocation was very basic. 2. The amenities were very basic. For instancec there is not even hand wash liquid. 3. The service was very basic. There is no automatic daily room cleaning except Tuesday and Thursday. I had to request before 10am if I need a room cleaning. As a result, the amenities were not refilled automatically. 4. On Day 2 (Tuesday) at 8am, I was woke up by a cleaner when I was still in my dream. I feel the cleaner wanted to get his job done without considering the guest. When I complained this to the front desk, I it wasn't taken seriously. Overall it was not a satisfactory stay and I will not book this hotel again.
Stayed 5 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally placed clean apartment with excellent facilities and friendly staff.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Poor service

Service was poor. Gave up chasing for basic stuff
Stayed 1 night in Apr 2025

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, near theatre, chinatown, transport at door, great pool close to 15 metres in length, good gym, equipped kitchen for cooking. On Bourke street for shopping nearby.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, room comfort
no complaints or grumbles. Warm welcome, comfortable room, spacious. Very convenient for buses, trams, trains and walking distance to all things CBD.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Citadines on Bourke is very well located, central and close to everything. Always clean and near and staff very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Raone

Liked: Cleanliness, amenities, property conditions & facilities
The property is very well located, and you can do a lot of things walking around. There is a tram stop in front of it, so it's pretty easy to move around by public transport too. The cafés and restaurants around are amazing and I highly recommend trying some. The only things that made my experience not perfect were the entrance to the hotel, which was kind of hidden and always got me a bit confused about it, and the VIP benefit that was granted only because I asked about it.
Stayed 6 nights in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 5 nights in Apr 2025

10/10 Excellent

Athina

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing staff were great we will be coming again soon 😀 😊
Stayed 7 nights in Apr 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff, comfortable rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, amenities
Great location and front desk staff super helpful. Property and rooms a bit tired but perfectly acceptable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Roslyn

Travelled with group
Liked: Cleanliness, room comfort

Gals weekend

The room was suitable for four travellers although therr was a slight smell of smoke in the room. I wish other guests would be more thoughtful when staying in hotel rooms and obey the no smoking law. So inconsiderate.
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Stayed 1 night in Mar 2025

10/10 Excellent

Wen jie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
地区方便，美食很多
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great city location and good value. Friendly staff, clean and comfortable room.
Stayed 1 night in Mar 2025

6/10 Okay

Na Eun

Disliked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elcio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and excellent location.
Stayed 3 nights in Mar 2025

6/10 Okay

Sudipta

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great and welcoming. Although I had trouble using my card to access to and get out of the parking area. I had already paid upon check in and it seems the card was not adjusted to use the car park. Had to call the hotel every time I had to access or leave the hotel for the 4 out of 6 days I was there, even after giving them my rego. The carpet of the room was old and had stains. Ac vent was dirty and had dust collected. The housekeeping was well done. Did not receive an upgrade but I did get a bottle of wine (after reminding them I did not receive this perk). Lot of communication needed with hotel staff to get things done. Another problem was when I went into my room was that the phone did not work but they sent someone to fix this as the cable needed to be changed.
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Good option though not perfect

Reasonable place for the price, good location, would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryoko

Liked: Cleanliness, room comfort
It was good. The communication between front and cleaning staff was excellent.
Stayed 3 nights in Apr 2025