Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

City view from property
Indoor pool, open 5:00 AM to 10:00 PM, pool loungers
Executive One Bedroom Apartment
Reception
Deluxe Two Bedroom Apartments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪3 min walk‬
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Studio

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe One Bedroom Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Executive One Bedroom Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

Executive Two Bedroom Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Citadines on Bourke Melbourne

Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from Her Majesty's Theatre and 5 minutes by foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.


Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3056 out of 5190 reviews
Rating 8 - Good. 1621 out of 5190 reviews
Rating 6 - Okay. 356 out of 5190 reviews
Rating 4 - Poor. 104 out of 5190 reviews
Rating 2 - Terrible. 53 out of 5190 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was great basic but clean and it was very quiet which was nice and the front desk staff were great there was a trainee girl there who is very nice very pleasant and the following morning gave me some tips for breakfast which was great very friendly staff very happy great stay thank you
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Good check in with free bottle of wine and then some lovely chocolates and hand written Happy birthday message in our room. Very nicely set up room with kitchenette, clean and modern, good space with city view. And walk-in shower. Sad to be woken at 6 am by very noisy cleaning staff
Stayed 1 night in Dec 2025

6/10 Okay

Hui Hui Susan

Disliked: Cleanliness
The carpet near the sink area was soaking wet when I checked in. It didn't dry that evening, and the concierge did tried to use a towel to dry it, and another towel over it, so that I didn't have to step on it. It slipped my mind that the housekeeping is done alternate day. Hence the 2nd day, when I returned to the room, it smell like dirty soaked socks that has been left there for days. I had a headache and couldn't sleep. The next day, the concierge arranged for deep cleaning which will dry the spot and remove the stench. The room smell so much better with room spray on that 3rd day. However, on the 4th evening, as the room spray has faded, the stench seems to appear, though not as strong, but it's there. The maximum room temperature is at 26 degC, and it seems to be at AC mode instead of heater mode. On days with the stench lingering in the room, I had to keep the temperature to 22 degC or lower and it's too cold for me. I hope this is a one-off bad experience, due to the wet carpet left by the previous guest. About resolving the stench issues, the concierge and housekeeper had done their best. Could be better if another round of cleaning happened on Day 2. The room is big and spacious, king size bed is comfortable. Luggage drop off & storage is well provided. Location wise, tram station is right at the door step. Very convenient to get around the city.
Laundrette on the same flooe
King size bed next to window with unblocked view
TV
Desk & luggage stand
Stayed 4 nights in Nov 2025

10/10 Excellent

Edmund

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

MARCIA

Liked: Cleanliness, amenities
Front desk staff were efficient and helpful. Room spotless but air-cond. didn't work but we spent so little time in our room for our 3-night stay that we didn't bother contacting staff. Location is excellent if you're looking for a city stay.
Stayed 2 nights in Nov 2025

8/10 Good

Nga Ki

Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the swimming pool and clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Maria

Travelled with partner
Good location Terrible bathroom--difficult access to shower for seniors! The bathtub is useless and quite unsafe to use as a shower base.
Stayed 5 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, room comfort
No breakfast options
Stayed 1 night in Nov 2025

8/10 Good

Beth

Stayed 2 nights in Nov 2025

6/10 Okay

Dr Chris

the hotel looked tired with facilities quite average. No breakfast/restaurant was a big issue; no where to meet up with friends (we were staying with two other couples).
Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location. Loved the pool.
Stayed 1 night in Nov 2025

8/10 Good

Areta Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Everything was within walking distance in the CBD and there was a tram stop right outside. Very convenient. It's not fancy but the room was a good size and had a separate lounge area and kitchenette. The shower and toilet was cosy but having the wash basin outside was helpful. Staff were friendly and the reception was open 24/7. Great accommodation. I'd stay here again but next time, I'll know to bring my own hot chocolate (alas, they only provided tea and coffee).
Stayed 4 nights in Nov 2025

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities
Great location .. staff friendly
Stayed 5 nights in Nov 2025

10/10 Excellent

Trent

Liked: Cleanliness, room comfort
There was laundry facilities but at a cost and also not in room but on different levels ,kitchen facilities in the room and in good condition but we didn't use this ,lean and tidy unit and very busy but quiet Hotel
Stayed 6 nights in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for us to walk where we needed to go or transport nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Comfortable bed. Friendly staff. Overall it was a great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

4/10 Poor

Bernadette

Room was ok - check in was very slow although not really the fault of staff - just busy
Stayed 1 night in Nov 2025

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good clean room
Stayed 3 nights in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Room was great. Location was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Madison

Liked: Cleanliness, amenities
The room was so dark, cold and clean. This was our favorite hotel during our trip to Australia. We were able to do laundry and use the hotel gym/sauna as well, which was so helpful for a longer vacation. The bed was comfortable and the shower was spacious.
Stayed 3 nights in Nov 2025

10/10 Excellent

Erin

Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025