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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

City view from property
Reception
Indoor pool, open 5:00 AM to 10:00 PM, pool loungers
Deluxe Two Bedroom Apartments
Executive One Bedroom Apartment

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪3 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

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About this property

Citadines on Bourke Melbourne

Family-friendly aparthotel with an indoor pool, steps from Her Majesty's Theatre
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the spaciousness, overall comfort, and cleanliness
  • Steps from Her Majesty's Theatre and 5 minutes by foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3036 out of 5153 reviews
Rating 8 - Good. 1609 out of 5153 reviews
Rating 6 - Okay. 352 out of 5153 reviews
Rating 4 - Poor. 104 out of 5153 reviews
Rating 2 - Terrible. 52 out of 5153 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Stayed 2 nights in Oct 2025

6/10 Okay

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Realised after checking out that I was not given my free bottle of wine that came with my booking. Staff were lovely and couldn’t do enough for you. Hotel room was clean and modern.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Amenities, property conditions & facilities
Courteous staff. Bathroom door frame and grouting needs a thorough scrub to remove dirt and grime. Enjoyable stay. Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Brylee

Stayed 1 night in Oct 2025

10/10 Excellent

Marisole

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location
Stayed 5 nights in Oct 2025

10/10 Excellent

Praful

Stayed 4 nights in Oct 2025

10/10 Excellent

Tayla

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good location, good value for money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Josh, Sydney

Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ash

Stayed 1 night in Oct 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good staff and communication. This included email correspondence prior to stay, friendly check in and check out. Also no hassle in storing bags prior to check in and after departure. Not much time in the Hotel. Stay went well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lara Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, lovely room, pool was very nice, tram right in front of hotel and could easily walk to many different locations.
Stayed 5 nights in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tony

Travelled with partner
Liked: Property conditions & facilities
Service the room daily. It was very disappointing to come back to our room after a wonderful day of activities to find our room unserviced. With the bed unmade and not enough shampoo and body wash and wet towels was very disappointing
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, room comfort

Great hotel in a fantastic location

We loved our stay at Citadines. The staff were so friendly and accommodating. The room was such a great size that we could have friends and family visit and drop by with a place to sit and catch up comfortably. The room was so comfortable and a lovely home away from home for the duration of our stay. We didn't want to leave, and can't wait to come back again sometime in the future.
Stayed 3 nights in Oct 2025

10/10 Excellent

shuchen

Business traveller
Liked: Cleanliness, room comfort
Clean room spacious. nice bed good lobby with lots of seating space friendly customer service
Stayed 1 night in Oct 2025

8/10 Good

Genevieve

Travelled with group
Liked: Cleanliness, room comfort
Clean room. Friendly staff
Stayed 7 nights in Oct 2025

10/10 Excellent

wladimir

Stayed 4 nights in Aug 2025

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great with easy access to restaurants, trams, shopping
Stayed 4 nights in Oct 2025

2/10 Terrible

Peta

Stayed 1 night in Oct 2025

10/10 Excellent

Kwan

Travelled with family
Liked: Cleanliness, room comfort
Citadines is excellent as always, great location and spacious room
Stayed 2 nights in Oct 2025

10/10 Excellent

Mihoko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 5 nights in Oct 2025