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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

City view from property
Deluxe Two Bedroom Apartments
Executive One Bedroom Apartment
Indoor pool, open 5:00 AM to 10:00 PM, pool loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪3 min walk‬
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3
  • Free Wi-Fi

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About this property

Citadines on Bourke Melbourne

Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. You'll find features like free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Steps from Her Majesty's Theatre and 5 minutes by foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3074 out of 5234 reviews
Rating 8 - Good. 1636 out of 5234 reviews
Rating 6 - Okay. 363 out of 5234 reviews
Rating 4 - Poor. 106 out of 5234 reviews
Rating 2 - Terrible. 55 out of 5234 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Jan 2026

2/10 Terrible

Sohrab, Casey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star hotel, not even close. Rooms were dirty and bed springs were popped out in the middle and side of the bed. When we complained, they said all beds are like this. But finally they changed our room. The second room was even worse than the first one. Spiders and dirty bathrooms. The bed was as bad as the original room. We asked for another room. The 3rd room’s bed was just ok but bathroom was not clean. Fridge was not working and smell like burnt plastic. Finally they replaced the fridge. Saying that, staff were trying to be accomodating but they were reluctant to do so. If you want, you can Ignore my comments and enjoy your back and heap pain the day after by sleeping on those beds.
Stayed 4 nights in Jan 2026

8/10 Good

sumit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poor reception staff
Stayed 1 night in Jan 2026

6/10 Okay

sumit

Travelled with family
Liked: Amenities, property conditions & facilities
Poor response from front desk staff Teresa for a request made at the time of booking. I wish they do better than that.
Stayed 3 nights in Jan 2026

10/10 Excellent

Czarina Camille

Stayed 1 night in Jan 2026

6/10 Okay

Anthony, Red Hill

Stayed 8 nights in Jan 2026

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Room was fine. However, I booked a king bed and was given a room with a queen. I didn’t get my free bottle of wine with this booking either.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2026

8/10 Good

MERCEDES, Rolleston

Travelled with partner
Liked: Property conditions & facilities
Did not use the pool or gym. staff are friendly and appreciated their assistances.
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Nice sized room for a good price Gym and pool excellent Location perfect Staff helpful and friendly Highly recommend
Stayed 5 nights in Jan 2026

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, amenities
Had to wait over 10mins to check in with only 1 guy on the desk. Room had a generally grotty feel to it. Wouldn’t stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Room spotless and very quiet. Staff friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities
Spacious clean apt & staff friendly
Stayed 1 night in Jan 2026

8/10 Good

Nisha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is perfect… room size was good, clean and with all the amenities that needed in a studio apartment. Staff was friendly and helpful. Overall very happy!
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located. Loads of food options within 10min walk. Tram stop just outside, so it makes getting around easy. Swanston St is close enough to get to the hops easily, but far enough to avoid the crowds. Overall, a nice property in a nice location.
Stayed 5 nights in Jan 2026

8/10 Good

Stephen

Travelled with family
Room was very spacious and comfortable. In need of a makeover and a deep clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Dear Foteni and the Citadines Front Desk Team, I am writing to express my sincere gratitude for the exceptional service I received during my recent stay. A special thank you goes to Foteni, whose incredible knowledge of the city landmarks made my sightseeing experience seamless and memorable. Her passion for the city is evident, and her personalized recommendations for nearby restaurants were absolutely spot on. It made a huge difference having local expertise to guide my dining choices. The entire front desk team was professional, welcoming, and always ready to help. You all truly enhanced my visit, and I look forward to staying with you again in the future. Warm regards, Nicholas H
Stayed 1 night in Jan 2026

6/10 Okay

Josephine

Liked: Property conditions & facilities
Great location
Stayed 3 nights in Jan 2026

8/10 Good

Simon

Travelled with group
Liked: Room comfort
Room had a funny smell
Stayed 2 nights in Dec 2025

8/10 Good

Yuan Soon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is considered spacious with kitchen, bathroom and living room. It’s also clean when we checked in. Counter staff are all very polite and helpful. We had a nice and smooth experience checking in and out. Location is awesome at Burke street and it’s only few minutes walk to main shopping mall area and we have a tram station right outside Citadines. However the housekeeping needs to be improved. We stayed for 7 nights and we were informed that our room would get cleaned up on 3rd and 5th day (which we are fine with it). But one day, the dishes were not washed and on the other day, the rubbish bin wasn’t cleared. We would expect a higher room keeping standard. Also on one night when we requested for 1 fresh towel as we realised one of our towels was stained, we were informed they ran out of bath towel… no way! How could an apartment hotel ran out of bath towel? Can’t imagine this… Overall, we still like and enjoy our stay.
Stayed 7 nights in Dec 2025

4/10 Poor

Jhen Yee

Disliked: Cleanliness, amenities, property conditions & facilities
The location was good and the room size was decent. However, the room was very dirty and dusty. The pillows were extremely flat and uncomfortable, and the air conditioning was weak, even set to 18°C, the room never got cold.
Stayed 2 nights in Dec 2025