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CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Superior Queen Room
2 bars/lounges
Reception
Superior Queen Suite | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.0 out of 10
Very good
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (2137)
The price is €67
for 1 room
includes taxes & fees
7 Jul - 8 Jul
Great Southern Hotel Melbourne

About this property

CitiClub Hotel Melbourne

Hotel with a nightclub, a quick walk to Melbourne Central
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at CitiClub Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Bourke Street Mall and Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (92 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 410, Little Collins Street, Melbourne 3000 VIC
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1009 reviews
Rating 8 - Good. 390 out of 1009 reviews
Rating 6 - Okay. 164 out of 1009 reviews
Rating 4 - Poor. 69 out of 1009 reviews
Rating 2 - Terrible. 76 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Hotel was older but well kept and very nice. Located in down town area and a couple blocks from a major shopping area.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mould in bathroom, leaky shower base and poor service from staff.
Stayed 1 night in Mar 2025

8/10 Good

Troy

Stayed 1 night in Mar 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and large room. Friendly stafff in a good location. Bathroom, corridors and lobby could do with some refurbishment,
Stayed 2 nights in Mar 2025

4/10 Poor

Lee

Business traveller
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gavin William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and general facilities were good but it was noisy at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for visitors. Within walking distance of nice eateries, shopping, transportation and even a miniature grocery store
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Stayed 1 night in Mar 2025

10/10 Excellent

Prakash

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member was fantastic. He helped me with a paperclip to open my phone so I could change my Sim card. He also allowed me to leave my bags after I checked out and called me a taxi when I returned. Thanks 👍
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
A lovely clean and spacious room. The bathroom is a bit on the older side and is due for a revamp, especially the bath! It's in a location very convenient to shops, food and public transport.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Loud music in the wee hours

After we had booked, CitiClub sent us an email which said, amongst other things "Nightclub is open on Friday & Saturday nights as well as Public Holiday Eve’s. Rooms will be affected by elevated noise levels. No refunds or changes available." The noise started at 4pm on Saturday afternoon and went until 5am Sunday morning. I fell asleep sometime late Saturday night. I was awakened at 13:17 on Sunday by loud drum rolls (or electronic version thereof) which seemed to go on until around 2am. I was expecting the nightclub to then close. However, the music was then louder and very repetitive until 5am. I guess it was computer generated which explains why it could be so bad and so loud for so long.
Stayed 2 nights in Feb 2025

6/10 Okay

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So the night club which I was warned about wasn’t on but there is still a lot of noise from surrounding clubs. The property is dated but still clean the bed was good. I guess you get what you pay for. And if you’re not to phased about the noise it’s not a bad place to stay but I feel it needs to be clearer that its very loud
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Heidi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jade

Stayed 3 nights in Feb 2025

4/10 Poor

Nick

Stayed 1 night in Feb 2025

10/10 Excellent

Josh, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Great everytime
Stayed 3 nights in Feb 2025

6/10 Okay

Nicholas

Travelled with family, Business traveller
Liked: Staff & service
good location noise from nightclub on Sat night
Stayed 2 nights in Feb 2025

8/10 Good

Russell

Liked: Staff & service
I found that the facility is in need of some maintenance
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller

Don't stay on a Saturday night!

Don't stay on a Saturday night. There is a night club next door that goes till 4am. Reception gave us ear plugs when we checked in, but they did little to dampen the noise and vibration of the loud music.
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025