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Aparthotel

Comfort Apartments Box Hill

4.0 star property

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Photo gallery for Comfort Apartments Box Hill

Deluxe Two Bedroom Apartment | Living room
Front of property – evening/night
Deluxe Two Bedroom Apartment | Living area
Deluxe Two Bedroom Apartment | Living area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1 Elland Ave, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪5 min walk‬
  • Place, Box Hill Town Hall
    ‪5 min walk‬
  • Place, Box Hill Institute
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪40 min drive‬

Room options

View all photos for Room

A modern bathroom with a glass shower enclosure, a wooden vanity with a white sink, and a mirror above the vanity.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A kitchen with a stainless steel sink, a modern faucet, and a red tiled backsplash.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, each with a pillow, a bedside table with a lamp, and a red abstract painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio (Apartment)

Studio (Apartment)

Studio (Apartment)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, Accessible (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Accessible (Apartment)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, Courtyard Area (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Courtyard Area (Apartment)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio (Apartment)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (1 Bathroom)

Apartment, 2 Bedrooms (1 Bathroom)

Apartment, 2 Bedrooms (1 Bathroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Apartments Box Hill

This smoke-free aparthotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Tempur-Pedic bed. Weekly housekeeping is available.
Comfort Apartments Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

During your stay at Comfort Apartments Box Hill, you're just a quick walk from Box Hill Hospital. Enjoy features like free WiFi in public areas, plus dry cleaning service and self parking (surcharge). Built in 2016, this upscale aparthotel has 53 apartments on 8 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a Tempur-Pedic bed
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 12 minutes by car from Chadstone Shopping Mall and 13 minutes from Monash University
Comfort Apartments Box Hill offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Comfort Apartments Box Hill also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per day.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 7 AM - 9 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill
Comfort Apartments Box Hill Box Hill
Comfort Apartments Box Hill Aparthotel
Comfort Apartments Box Hill Aparthotel Box Hill

Comfort Apartments Box Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 306 reviews
Rating 8 - Good. 116 out of 306 reviews
Rating 6 - Okay. 54 out of 306 reviews
Rating 4 - Poor. 25 out of 306 reviews
Rating 2 - Terrible. 13 out of 306 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient and great location. Would stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donna

Liked: Amenities, communication
Very courteous staff. Clean & comfortable room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, check-in, communication, listing accuracy
Super helpful and friendly team
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sima

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were friendly and we arrived super late but they were there to help us check in
Stayed 1 night in Oct 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, easy check in after hours and good location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, room comfort, communication
Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rosa

Liked: Check-in, communication, listing accuracy
The cleanliness was not good.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Ronan

Disliked: Cleanliness
Good staff but room was dirty, sheets dirty and not fitted to the bed. Woke up itchy and with red eyes. Had another night booked but cancelled it and booked elsewhere
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gloria

Liked: Cleanliness, room comfort, communication
It was a comfortable stay - and the area is convenient.
Stayed 13 nights in Feb 2025
Verified

8/10 Good

Sima

The host surprisingly was available when we arrived at 1 am
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bertram

Liked: Cleanliness, room comfort, communication
Good location and heating and air con in good working condition
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mommary

Liked: Cleanliness, amenities, property conditions & facilities, communication
that is quite good. it is okey for me.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helga

Liked: Cleanliness, room comfort, communication

Great place to stay

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room Customer Service very good
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Sandra

Disliked: Communication, listing accuracy
The Comfort Apartments are not somewhere I would rush back to. The room was a good size, the bathroom had a good pressure on the shower, the kitchen facilities basic, no glasses. No balcony as such, you could not sit out, only room for the air con unit. The skirting in the apartment was unclean, the carpet fraying in one area. The bed was not comfortable. The upside, it's close to the shopping centre and transport. Was actually quite disappointed.🙁
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Leah

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room was ok but very tired. Hallways extremely dirty, some of the soaps had been used and put back. Not well maintained and very tired. Was not told parking was an optional extra.
Stayed 1 night in Jan 2026
Verified

8/10 Good

trenell

Liked: Amenities, communication
The room was fairly neat, bedding could be slighlty more modern. Parking was extra, at the back towards the parking it looked quite unsafe and the gate was very very slow also very untidy by the parking area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, room comfort, communication
Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Chi Ming Chammy

Liked: Cleanliness, property conditions & facilities, communication
Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful apartment. Would stay again.
Stayed 1 night in Aug 2023