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Clarion Suites Gateway

Property class: 4.5
VIP Access

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Photo gallery for Clarion Suites Gateway

A modern hotel room with a large window offering a city view, a sofa set, a wooden coffee table, and a painting on the wall.
A modern hotel room with a large window offering a city view, a grey sofa, a green armchair, and a small white table.
A modern lobby with a glass reception desk, a staircase, and a seating area.
A hotel room with two beds, a desk, a chair, a TV, and a city view.
An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 William Street, Melbourne, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪2 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Room

A hotel room with a bed, a green armchair, a desk, and a large window offering a city view.

Studio Room

9.6 out of 10
Exceptional
(48 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Room - River View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Studio Room - River View

9.8 out of 10
Exceptional
(16 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Queen Suite

A hotel room with a living area, a dining table, a kitchen with a sink, and a large window with curtains.

One Bedroom Queen Suite

8.4 out of 10
Very good
(18 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite - River View

A hotel room with a round table, chairs, a sofa, a TV, a lamp, and a city view.

One Bedroom Suite - River View

9.2 out of 10
Wonderful
(12 reviews)
  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

A modern hotel room with a large window offering a city view, a grey sofa, a green armchair, and a small white table.

Two Bedroom Suite

8.6 out of 10
Excellent
(8 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Suite - River View

A hotel room with a round table, chairs, a sofa, a TV, a lamp, and a city view.

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom River View Suite

A modern conference room with a glass table, brown chairs, a yellow sofa, and a city view.

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Deluxe King

A modern hotel room with a large window offering a city view, a dining area, and a seating area with a sofa and armchairs.

One Bedroom Deluxe King

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Clarion Suites Gateway

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Clarion Suites Gateway offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Steps from SEA LIFE Melbourne and 9 minutes by foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the luxury Clarion Suites Gateway. For a fee, parking is available.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
William's Bar & Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Dining table
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great location, would definitely recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room As described, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay in Melbourne. The apartments are spacious with very comfortable beds and well-equipped kitchens. Very quiet too despite the central location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Danh Dang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and so close to all our regular attractions. Elvie Bangnel looks after us with a late check out. Staff were great. Overall a great place for our business travel. Would love to stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The accommodation is very clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent especially Ellie she was very helpful, with anything we asked.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and central to everything Staff were amazing and very helpful
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view of the river from our 11th floor room. Great location with a very clean room and wonderful staff.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the restaurant was excellent and staff were lovely and helpful. We used the pool as well. It was a nice to have a pool on site. It was great to have a kitchenette. Really good spot!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful. The room was a great size and the air conditioning. Great location, walking distance to plenty of places to eat
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great location, well equipped room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for this birthday celebration. Car parking was very convenient. Staff were excellent and soooooooo helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly and helpful staff, great location and good steak. Will be going there again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious living area. Very handy position
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view. Staff were amazing & the restaurant also amazing.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean apartment.. prompt checkin great value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice for us to access the city and South Bank businesses.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The hotel staff are amazing. Very friendly and accommodating. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at reception is amazing, he goes above and beyond to make sure we enjoyed our stay. All the staff are lovely. Thank you so much for making our stay perfect.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Fantastic location. Cheaper daily carparking than a lot of similar places. Indoor pool good (though could have been a few degrees warmer!)
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was excellent lots of choice. Evening meal was delicious in fact the best meal awe had in Melbourne. Apartment was spacious with everything we needed
Stayed 5 nights in Mar 2026