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Crown Promenade Melbourne

Property class: 3.5

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Photo gallery for Crown Promenade Melbourne

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Whiteman Street, 8, Melbourne, VIC, 3006
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Southbank Promenade
    ‪5 min walk‬
  • Place, SEA LIFE Melbourne
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard City View King

In-room safe, WiFi, alarm clocks

Standard City View King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for Standard King

In-room safe, WiFi, alarm clocks

Standard King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

In-room safe, WiFi, alarm clocks

Corner King

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 5

Room

  • Sleeps 5

View all photos for Studio

In-room safe, WiFi, alarm clocks

Studio

  • 51 sq m
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 5

Room

  • Sleeps 8

Room

  • Sleeps 8

View all photos for Suite

Living room

Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 8

View all photos for Standard City View Twin

Lobby

Standard City View Twin

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

View all photos for Standard Twin

In-room safe, WiFi, alarm clocks

Standard Twin

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

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About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
During your stay at Crown Promenade Melbourne, you're just a quick walk from Crown Casino. A gym, a bar, and a business center are available.
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
Crown Promenade Melbourne offers its guests a hot tub, a sauna, and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A terrace and tour/ticket assistance are also featured at Crown Promenade Melbourne.

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Tennis

Family friendly

  • Living room

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Crown Promenade Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Junalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff are great, great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Junroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly. Super smooth check in and out. Great as my times were tight.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, amenities
Very good experience
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lorelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great but disappointing not to get any Crown rewards points for booking through Wotif
Stayed 2 nights in May 2026
Verified review

8/10 Good

Casey

Liked: Staff & service, amenities
Room was clean staff helped and grea location with easy access to trams for event we were attending
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient location polite staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nicole

Always the best
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

EDMUND

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for business meetings
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Trifon

Liked: Cleanliness, amenities, property conditions & facilities
Great venue
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities
Awesome accommodation - great value for money
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Junroe

Liked: Cleanliness, staff & service, amenities
Everything were excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities
Prefect and tidy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
nice clean room with great views
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities
Very good and clean property
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out everything was amazing, bed were comfy staff were delightful and the atmosphere its own fun vibe Always a dream stay at Crown
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

ZIJIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked rooms with breakfast, but the staff told me not included.
Stayed 1 night in May 2026
Verified review

8/10 Good

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast and swimming pool
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mele

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Vikramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful resort in Southbank
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Theodore

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Cockroach in my room
Stayed 3 nights in May 2026