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Crown Promenade Melbourne

3.5 star property

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Photo gallery for Crown Promenade Melbourne

In-room safe, WiFi, alarm clocks
Lobby
Pool
Exterior
Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Spa
  • Hot tub
  • Parking available

Explore the area

View in a map
Whiteman Street, 8, Melbourne, VIC, 3006
  • Crown Casino
    ‪3 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Collins Street
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

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  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is €111
for 1 room
includes taxes & fees
24 Aug - 25 Aug
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About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
During your stay at Crown Promenade Melbourne, you're just a quick walk from Crown Casino. A full-service spa, a casino, and a gym are available.
  • Enjoy drinks at the bar/lounge
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • Within a 10-minute walk of Crown Casino and SEA LIFE Melbourne
Crown Promenade Melbourne offers its guests a full-service spa, a hot tub, and a sauna. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A casino, a fitness center, and spa services are also featured at the eco-certified Crown Promenade Melbourne.

Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Casino
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Living room

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sas

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Stayed 1 night in May 2025

8/10 Good

Hardik ashvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Check the mini bar items

Hotel kind of rundown due to age but still convenient in terms of location. Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable. Timothy Liew, Singapore.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Great place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jade

Travelled with family
Great night away!!
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & location
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Stayed 1 night in Mar 2025

8/10 Good

TANYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 8 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brittney

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin. Room was a bit grim. Stains on floor. Staff checking in was unhelpful. I asked a question about the facility and they told me to google it. Weird and cold experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Feb 2025

10/10 Excellent

ICHEN

Stayed 3 nights in Feb 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marama

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Stayed 2 nights in Feb 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking distance to the cinema and restaurants
Stayed 1 night in Feb 2025