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Crowne Plaza Melbourne by IHG

4.5 star property

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Photo gallery for Crowne Plaza Melbourne by IHG

Relax by the pool with lounge chairs and a cushioned bench.
Enjoy a city view from the large window, relax in the seating area with a sofa and armchairs, and unwind with a flat-screen TV.
Relax in this stylish space with a curved sofa, bookshelf, and unique stone wall featuring a cactus mural.
Relax in the spacious lobby, featuring a central seating area with sofas and coffee tables, a large abstract painting, and a fireplace.
Hotel situated beside a body of water, offering stunning views of the surrounding cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Crown Casino
    ‪2 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Marvel Stadium
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Enjoy a city view from the comfort of a spacious bed in this stylish room, featuring a glass desk, a small table with a vase of flowers, and a convenient nightstand with a lamp.

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

Enjoy a city view from the large window, with a comfortable bed and artwork adorning the walls.

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(64 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Relax in a spacious room with a large bed, city view, and comfortable seating area.

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a spacious room with a large bed, nightstand, and comfortable seating area.

Standard Room

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Enjoy a city skyline view from the comfort of this stylish room, featuring a plush bed and cozy seating area.

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Enjoy a city view from the comfort of a spacious bed, surrounded by contemporary artwork and a stylish lamp.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Restful retreat with a neatly made bed, bedside table, and beautiful artwork.

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, nightstand, and comfortable seating area.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Enjoy a city view from the large window, with a comfortable sofa and a stylish table setting.

Standard Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Enjoy a city view from the large window, with a sofa set, ottoman, and desk for relaxation and work.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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Relax in a serene outdoor space surrounded by lush greenery and modern architecture.

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (718)
The price is €184
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About this property

Crowne Plaza Melbourne by IHG

Riverfront hotel with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Melbourne by IHG's great location. During your stay, you're just a quick walk from Crown Casino. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Ottie's
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Melbourne Convention and Exhibition Centre and 3 minutes by foot from Crown Casino
Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne by IHG was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM.
Ottie's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 17 per night); discounts available
  • Secured, covered parking on site (AUD 17 per night)
  • Secured, covered valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Crowne Plaza. We opted for river facing room and the view was amazing. The rooms were spacious, however, bathrooms did not have a door lock which was a bit inconvenient with the kids. The other major negative point was the pool. Although it was a rooftop pool and advertised at 28°C temperature was maintained. However, when I tried to swim, the temperature was extremely cold, I could barely take a dip and the kids just stayed out. This happened for two days and thus was not able to utilize this . To mention , enjoyed the pool in other hotel stays across Melbourne which were properly maintained at 28°C.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza staff are very friendly and helpful. The rooms are excellent. Great dining options for breakfast, lunch and dinner. The dive bar has a great vibe and good for starters before heading out in Melbourne.
Stayed 3 nights in May 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, clean rooms, easy walk to everything.
Stayed 1 night in May 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that it was close to shopping, restaurants, and entertainment. The staff was friendly. Our room was very small and not what I think we originally booked, but it worked since we were only there for a few days.
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super staff and excellent breakfast. Bar was closed for private function on the one night we wanted to eat there and restaurant very expensive. Room cleaning was a little slack on one morning and no replenishment of tea and sugar or clean glasses and cups. Great for transport and river precinct. Need a smoking area outside for us lepers who still indulge and pool should be heated or inside or it is unusable for half the year. Would stay again for the convenience
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeannette, PROSPECT VALE, 7250, TAS

Stayed 1 night in Apr 2025

10/10 Excellent

Christie

Stayed 3 nights in Apr 2025

10/10 Excellent

Erwin

Stayed 1 night in Apr 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Apr 2025

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very disappointed

We were woken by the in house phone and knocking at the door at 1.30am stating we had requested a linen replacement for our bed. This was not the case, and I was extremely upset and unable to go back to sleep for several hours. My husband complained to management in the morning with no satisfaction or apologies. I will never stay again nor recommend the hotel to others
Stayed 1 night in Apr 2025

10/10 Excellent

michael, sandown

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Kim guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Damien

Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite , clean and easy walking distance to crown
Stayed 1 night in Apr 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Elyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2025

6/10 Okay

Jaimie Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to the property wasn't great due to the works being completed around the precinct
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of building works around the property
Stayed 2 nights in Mar 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay.
Stayed 2 nights in Apr 2025