Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

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Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
Exterior
Reception
1 King Premium
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

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296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard City View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

2 Double Standard

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Courtyard View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

2 Single Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

1 King Premium

  • Sleeps 2
  • 1 King Bed

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

Hotel with a restaurant, steps from Collins Street
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour front desk. WiFi in public areas is free.
Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn Melbourne Bourke Street Mall by IHG, you're just a quick walk from Melbourne Central. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator
  • Onsite recreation includes a gym
  • Steps from Collins Street and Bourke Street Mall
There's a restaurant on site. WiFi is free in public spaces. Holiday Inn Melbourne Bourke Street Mall by IHG also features a fitness center and an elevator.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 84 reviews
Rating 8 - Good. 6 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Excellent location and service .. Rooms were brand new and spotless , highly recommend this property.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel will becoming my new go-to for melbourne stays. Brand new and really lovely fit out. The rooms were properly dark (which I know is important to some) and spacious for the price point. Best hotel I've stayed at in Melbourne by a long way. As other reviewers noted, the breakfast buffet was great and definitely worth including in your stay. The only thing I would warn about is that the noise from the corridors was particularly noticeable, the doors to the rooms weren't soft close so there was a lot of slamming when other guests came to their rooms + kids running in the corridors. The latter is obviously not in control of the hotel but was a bit frustrating.
Stayed 3 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay in the heart of Melbourne. Lovely, cleverly designed room with relaxing lighting options, comfortable beds and pillows , soft sheets and towels, great shower and block out drapes. It was peaceful and quiet. We didn’t try the in house dining options this visit. I will definitely stay here again. Could not fault it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in heart of city centre, friendly and service oriented staff, soft and firm pillows to choose from. Only missed a rack for the suitcase, which is a minor detail.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel and has been set out very well. There are a lot of power points that are easily accessible. Great lighting with good controls. Air conditioning was easy to use and responsive. Very central location and great service from the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Staff fantastic, very helpful Close to shops and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From making a booking all the way to checkout, we had a great experience. Parking was easy to organise and only a short walk from this brand new hotel. The location is right in the middle of the city with lots of shopping and food options only a short stroll away. The staff were always very friendly and professional, and even treated us to a late checkout the next day. Our room was clean, modern and very comfortable, and I love that we each had an option to choose from either a soft or hard pillow (both types were provided to all of us). The buffet breakfast the next day was delicious and offered a nice variety of food. And even better was that both our kids ate free so our package included bed and breakfast for all 4 of us! A great rate at a fantastic hotel. We’ll definitely be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New Hotel

Lovely new hotel in the heart of the Bourke Street Mall. Quiet and clean with attentive staff and a great buffet breakfast.
Stayed 1 night in Sep 2025