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Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

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Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
Exterior
Reception
Exterior
1 King Premium

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for 1 King Premium City View

1 King Premium City View

1 King Premium City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard

Shower, towels

1 King Standard

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Accessible

1 King Standard Accessible

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard City View

1 King Standard City View

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Courtyard View

1 King Standard Courtyard View

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Standard

2 Double Standard

2 Double Standard

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard City View

2 Double Standard City View

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Courtyard View

2 Double Standard Courtyard View

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Standard

2 Single Standard

2 Single Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium

1 King Premium

1 King Premium

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Corner City View

1 King Premium Corner City View

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Melbourne on Collins
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,005 reviews
The price is €114
includes taxes & fees
30 Mar - 31 Mar
Novotel Melbourne on Collins

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

This smoke-free hotel features a restaurant, a fitness center, and a 24-hour front desk. WiFi in public areas is free.
Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn Melbourne Bourke Street Mall by IHG, you're just a quick walk from Collins Street. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator
  • Onsite recreation includes a gym
  • Steps from Bourke Street Mall and 2 minutes by foot from Collins Street
There's a restaurant on site. WiFi is free in public spaces. Holiday Inn Melbourne Bourke Street Mall by IHG also features a fitness center and an elevator.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 121 reviews
Rating 8 - Good. 13 out of 121 reviews
Rating 6 - Okay. 4 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Euan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel, very well presented, great location, staff and rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about this hotel was great. Location is fabulous, especially for shoppers! Great rooms, cleanliness, staff service and the breakthroughs room and buffet was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Thelma

Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I arrived and let me checked in early. Front desk staff were friendly and courteous. Neat and clean room. Very close location to the SB19 concert event. Loved my stay with this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were friendly and polite
Stayed 1 night in Dec 2025

10/10 Excellent

ANXU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff was very friendly and helpful. Location is great in the heart of Melbourne CBD and close to eateries, shops and attractions.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great. Perfect location. Room is in great condition.
Stayed 2 nights in Nov 2025

8/10 Good

Emin Bahadir

Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was only 2 months old and spotless. Lovely staff, lots of nice touches to the room, very convenient for shopping and public transport.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Brand new, great location, \parking was a bit of a pain but aside from that 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for CBD shopping! Just a few metres to the Bourke St Mall, but very quiet. The staff were lovely. There was a small problem with one of rooms, it was sorted out quickly with no fuss. The rooms are very nice, clean and super comfortable- I loved that they had two types of pillows on the bed to choose from. I will definitely be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

TAEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's good. I think that room is very cleannand staff is very kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been beautifully renovated and my room was clean and exceptionally comfortable to stay in. I was so impressed by all of the thoughtful details that went into the design of my room and the hotel overall. The staff were also lovely and kind, and the hotel was very conveniently located. I will 1000% be returning to this hotel the next time I'm in Melbourne!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reached around noon time, staff was very nice to let me check in early and even upgrade my room. The room was comfortable and spacious with city view. I had a good rest and a nice breakfast before heading to airport.
Stayed 1 night in Nov 2025

2/10 Terrible

Abdullah

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, even had the plastic striping on the tv from the packaging! Everything feels fresh and new, including bed linen, towels etc. The location is great as it is around the corner from Bourke Street mall, but the rooms are very quiet, you can hardly hear any outside noise. Staff are exceptionally friendly and helpful. Would love to stay again so highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at this property, check in / out was a simple process, room was very clean, and the breakfast options available first class.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Nice rooms, clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Oct 2025