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Hotel Chadstone Melbourne MGallery

5.0 star property

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Photo gallery for Hotel Chadstone Melbourne MGallery

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Sports facility
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar

Explore the area

Map
1341 Dandenong Road, Malvern East, VIC, 3148
  • Chadstone Shopping Mall
    ‪1 min walk‬
  • Monash University
    ‪6 min drive‬
  • Caulfield Racecourse
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Penthouse (Des Stylistes)

  • Sleeps 2
  • 1 King Bed

Penthouse (Des Créateurs)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

PARKROYAL Monash Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (353)
The price is €206
for 1 room
includes taxes & fees
20 May - 21 May
PARKROYAL Monash Melbourne

About this property

Hotel Chadstone Melbourne MGallery

Luxury Melbourne hotel connected to a shopping center, steps from Chadstone Shopping Mall
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
The shopping around Hotel Chadstone Melbourne MGallery gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Chadstone Shopping Mall. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and yoga classes
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Chadstone Shopping Mall and 6 minutes by car from Monash University
Hotel Chadstone Melbourne MGallery offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping centre
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 487 reviews
Rating 8 - Good. 101 out of 487 reviews
Rating 6 - Okay. 39 out of 487 reviews
Rating 4 - Poor. 21 out of 487 reviews
Rating 2 - Terrible. 15 out of 487 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ka Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Griffiths

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mini-bar fridge not working- drinks were hot It was a sweltering 40 degrees outside Staff notified on day 1 , not fixed until 5.30 pm following day only after a 2nd complaint.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayden, Auckland

Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy, South Coogee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location very clean and well appointed
Stayed 1 night in Jan 2025

8/10 Good

Parthenon Emporium

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Always amazing
Stayed 3 nights in Jan 2025

4/10 Poor

Tristin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had to line up for 40min just to check in. I noticed this was a regular thing during the duration of my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

FRANK

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Haneen

Beautiful service and very clean place.
Stayed 1 night in Jan 2025

10/10 Excellent

CHENG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, the perfect location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great bar for cheese and wine and obviously close to mega-shopping!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was aqesome. Modern and very clean room. Comfy bed and incredibly friendly and helpful staff. Awesome location to be in walking distance of the shops and great restaurants. The rooftop bar was also quite nice but very pricey. Didn't get to enjoy the pool as it was school holidays and very busy. Highly recommend 🙌
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Janake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, so lovely and helpful. Especially the gentleman greeting everyone at the door who moonlights as the lifeguard. We had a wonderful stay and can’t wait to come back!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suburbs stay.

Lovely helpful staff. Great views. Divine food. Fabulous room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jillianne

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms in the deluxe rooms are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great
Stayed 1 night in Dec 2024

2/10 Terrible

Kalpesh

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely hotel, very clean and comfortable, great place to stay for easy access to the shops and restaurants at Chadstone shopping centre
Stayed 1 night in Nov 2024