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ibis Melbourne Central

3.5 star property

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Photo gallery for ibis Melbourne Central

Exterior
Fitness facility
Superior Room, 1 Queen Bed with Sofa bed
Restaurant
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

8.6 out of 10
Excellent
(39 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed (Compact)

Room, 1 Queen Bed (Compact)

Room, 1 Queen Bed (Compact)

8.8 out of 10
Excellent
(52 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.6 out of 10
Excellent
(43 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Zip with 1 Single Bed

Superior King Zip with 1 Single Bed

Superior King Zip with 1 Single Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About this property

ibis Melbourne Central

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Ibis Melbourne Central offers 260 accommodations with safes and hair dryers. Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of ibis Melbourne Central's great location. During your stay, you're just a quick walk from Melbourne Central. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from Melbourne Central and 5 minutes by foot from Emporium Melbourne
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at ibis Melbourne Central. Parking is available for a fee.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Ibis Melbourne Central has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ibis Melbourne Central Hotel
ibis Melbourne Central Hotel
ibis Melbourne Central Melbourne
ibis Melbourne Central Hotel Melbourne

ibis Melbourne Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Man yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is very convenient and easy access to all areas for shopping, dinning, sight seeing. Staffs are helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, easy check in and out and helpful staff. Excellent location too
Stayed 2 nights in Dec 2025

8/10 Good

Masoud

Stayed 1 night in Dec 2025

8/10 Good

Masoud

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, most staff, good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Grace

Travelled with family
Liked: Amenities, property conditions & facilities
The beds are great, location is wonderful, and most staff were friendly :) I actually forgot that it is a 4 star hotel, cos when I first arrived (for a 3 week stay), the bath soap and shampoo provided by the hotel were half-filled. That's unexpected. But I had thought that maybe it's their Save-the-Earth policy kind of exercise, so I didn't think any more. However, when by the 10th day and the bath soap had totally bottomed out in the morning, I realised it was not replenished when I returned in the night (even though the room was made up). So I figured that they don't replenish anything (bath soap, tea bags, tissue box that had 4 pieces left inside, etc) unless you ask. Hence I didn't say anything when my roomie's bedsheet (newly changed at that time) had pinkish smudge on it, and another time, the sheet had another coloured smudge. I mean, I couldn't possibly ask them to replace the whole bedsheet the way I had requested for topping up of bath soap or tissue box, right? I decided to reduce my expectations of a 4 star hotel. Hence, when some mysterious glob of brown stuff appeared on the countertop where the sink is, I finally wiped it off myself on the fifth day of its existence. The bathroom has no lock, and the shower seriously fluctuates between hot and cold. As a result, although I would usually want to give 5 stars as overall rating, I really honestly couldn't.
Stayed 21 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cental to cbd Plenty of shops and food near Good transport nearby too
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to CBD
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy Su Ping

Travelled with group
Liked: Amenities, property conditions & facilities
Efficient layout, clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Rio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay for solo travellers. Extremely easy check in on the kiosk and rooms were def clean and nice with daily cleaning! Convenient location for getting everywhere you want. And outside is the best coffee shop I’ve ever been to. YOU MUST TRY the peanut cream latte from Overlay!!!!!
Stayed 5 nights in Aug 2025

8/10 Good

Allan

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Small, no view, condensed but ok for 2 nights max
Stayed 3 nights in Jun 2025

10/10 Excellent

Robbie

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable stay well recommended
Stayed 2 nights in Dec 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, room, with a very comfortable bed, though we didn’t have towels on our last night/morning. That’s our only criticism. We didn’t have the hotel breakfast as there is a more than adequate cafe next door, which is more reasonably priced. Walkable to major attractions, restaurants and bars. Would definitely use again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 4 nights in Dec 2025

10/10 Excellent

Aidan

Stayed 3 nights in Dec 2025

10/10 Excellent

Leonie

Liked: Cleanliness
Room clean and spacious
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was a discrepancy with my bill, identified at check out, but not resolved. I followed up with an email, but there has been no response. This is unsatisfactory, and if I do not get a response soon I will take the matter to Consumer Affairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Md Shahidul

Liked: Cleanliness
Everything is within reach!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Room was spotless and the staff courteous and helpful. The location in the heart of the CBD was excellent. Room was quite small but the facilities were modern and good use was made of the space available. There is a good restaurant and small cafe at the hotel and the gym is very good. This was fantastic value for money and I can recommend it one hundred percent.
Stayed 7 nights in Nov 2025

8/10 Good

Minh Triet

It’s so great for all services. Many thanks.
Stayed 2 nights in Nov 2025

4/10 Poor

Ignacio

Disliked: Staff & service, amenities
We had a booking error due to a misunderstanding with the time change, and the hotel would not work with us. We had to pay the first night that we weren’t even there. They’re not remotely flexible or understanding. I would not stay there again and we travel quite a bit. We’re very honest people and understanding of policy but this was pretty crappy. We are fully aware that they could have worked with us. They chose not to. They chose profit. I never leave bad reviews. In this case I felt I needed to. We 100% do not recommend this place.
Stayed 5 nights in Nov 2025

10/10 Excellent

KATHRYN

Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and perfect my needs. The staff were lovely, both at the front desk and in the restaurant. An extremely pleasant stay. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived very late and tired, staff assisted me with no issues and made check in so easy. Room was clean and tidy and pillows were great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Large room, close to many restaurants, cafes and attractions, public transit nearby. Easy check in process
Stayed 6 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and well maintained rooms. Good value. Only complaint was the strange house keeping, where we got a random assortment of towels each day - sometimes missing face towels or floor mats
Stayed 4 nights in Nov 2025